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	Last Post	Posts
Announcement: MUST Read Guidelines	Cptech31	6
Sticky: [ Poll ] What Service Provider do you work for and your position Page 1 ... 9, 10, 11, 12, 13, 14, 15, 16, 17, 18	cantree	179
Sticky: Third Party Premium Services and their contact numbers Page 1, 2, 3	Tordek	22
Sticky: Helpful Websites Page 1, 2	jarmerson	14
creepy guys Page 1, 2, 3, 4	McGirk	40
Best Call Yet Page 1, 2	McGirk	20
rude customers Page 1, 2, 3, 4, 5, 6, 7	elmo01	64
What does your call center do for moral? Page 1, 2	McGirk	13
Flattery won't work	cantree	3
3 days on the floor and I need a hug Page 1, 2	cantree	17
Low AHT requirement = LOW call quality Page 1, 2, 3	McGirk	25
Kids and PDAs do not mix Page 1, 2	McGirk	19
Dual skills Page 1, 2	McGirk	17
Unlimited Calling ASPLODE!	McGirk	6
South Central CSRs	McGirk	6
Why are teenagers so stupid?	McGirk	9
Freedom!	kimber	5
For T-Mobile only CSR	kimber	5
Counted off OB for clearing throat or coughing? Page 1, 2	McGirk	14
Most annoying thing customers do Page 1, 2, 3, 4, 5, 6, 7	McGirk	63
Any Sprint reps at Mexico, Leon or Guadalajra?	McGirk	6
Hears a funny call for you from a customer Page 1 ... 13, 14, 15, 16, 17, 18, 19, 20, 21, 22	McGirk	214
How companies handle CSR system crashes? Page 1, 2	getLitnow	11
Curiosity got the Cat...CSR Systems? Page 1, 2, 3, 4	TheManator	39
when an agent asks for credit for a customer? Page 1, 2, 3, 4, 5	McGirk	41
Cingular Tier II Reps Which Center Are You From? Page 1, 2	TheManator	20
Fire drill	Cptech31	5
Just got hired - New CSR	Cptech31	9
Back to postpaid	elmo01	5
Snow day in Halifax!! yay!!!!	madison101	8
Who here is from Canada? Page 1, 2, 3, 4, 5	madison101	47
Do you have forced overtime? Page 1, 2	McLovin84	15
don't know if this applies to everyone...	McGirk	4
Risk Management - Is it policy or just desrespect? Page 1, 2	McGirk	12
Use Voice-based IVR systems?	BigRUSS	3
Why do people think we need to pay for there time Page 1, 2	Tordek	11
Drink at work	McGirk	7
T-Mobile 2 individual lines on 2 different bans Page 1, 2	McGirk	12
Dishonest dealers drive me crazy	McGirk	9
When you're not talking calls... Page 1, 2	McGirk	12
I'm going to snap!	McGirk	9
The Terminated Call	McGirk	5
Cingular Reps Page 1, 2, 3, 4, 5, 6, 7	thecountrygirl	69
Quit my CSR job when my father passed away	WebDunce	4
Never a break or a dull moment Page 1, 2	PA_BELL	11
IVR issue to Cingular / AT&T reps	BigRUSS	5
Interview with Cingular - Need some advice	BigRUSS	7
Cingular's QA policy ensures poor quality	PA_BELL	7
Cingular Reps can't use Page 1, 2	getLitnow	17
Do your supes get bonuses tied to attendance of their reps?	PhoneMonkey	7
June 29th! Apple iPhone! Page 1, 2	steva11	11