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CSR Talk
CSR Talk
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Announcement:
MUST Read Guidelines
Cptech31
6
Sticky:
[ Poll ]
What Service Provider do you work for and your position
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KenzieCaldell
192
Sticky:
Third Party Premium Services and their contact numbers
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boonsgirl
23
Sticky:
Helpful Websites
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jarmerson
14
I'm going to snap!
alteredevo
10
Do you think I should try to be a T mobile employee?
gkremer
1
What do you make an hour and what do you do?
pocfan
6
t-mobile employee benefits???
Hondo II
8
Dual skills
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Reikenx
18
For T-Mobile only CSR
Reikenx
7
Stupid customer comments
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Reikenx
18
When you're not talking calls...
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Reikenx
15
Cell Phone Locked
jflores
2
rude customers
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D
71
Most annoying thing customers do
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Vitamins4022
65
What does your call center do for moral?
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heavybreathing
20
Do your supes get bonuses tied to attendance of their reps?
vzwpeon
9
Best Call Yet
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randa0283
29
creepy guys
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RedR0se
46
Say what is on your mind
porsha487
1
Tower Signal strength
dhere38
5
For American T-Mobile employees
cookiie
6
Do you have forced overtime?
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stymus
16
T-Mobile 2 individual lines on 2 different bans
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stymus
13
Interview with T-Mobile Tech Support Call Center...Any Tips?
elmo01
2
when an agent asks for credit for a customer?
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bgreif
43
Counted off OB for clearing throat or coughing?
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randa0283
15
Kids and PDAs do not mix
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randa0283
22
Low AHT requirement = LOW call quality
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WebDunce
27
Cingular Reps
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randa0283
70
Verizon Wireless?
vzwpeon
2
don't know if this applies to everyone...
D
5
Flattery won't work
D
4
3 days on the floor and I need a hug
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cantree
17
Unlimited Calling ASPLODE!
McGirk
6
South Central CSRs
McGirk
6
Why are teenagers so stupid?
McGirk
9
Freedom!
kimber
5
Any Sprint reps at Mexico, Leon or Guadalajra?
McGirk
6
Hears a funny call for you from a customer
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McGirk
213
How companies handle CSR system crashes?
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getLitnow
11
Curiosity got the Cat...CSR Systems?
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Shalalala
39
Cingular Tier II Reps Which Center Are You From?
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Shalalala
20
Fire drill
Cptech31
5
Just got hired - New CSR
Cptech31
9
Back to postpaid
elmo01
5
Snow day in Halifax!! yay!!!!
madison101
8
Who here is from Canada?
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madison101
47
Risk Management - Is it policy or just desrespect?
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McGirk
12
Use Voice-based IVR systems?
BigRUSS
3
Why do people think we need to pay for there time
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Tordek
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