| Topics |
Last Post |
Posts |
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Announcement: MUST Read Guidelines
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Cptech31 |
6 |
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Sticky: [ Poll ] What Service Provider do you work for and your position Page 1 ... 9, 10, 11, 12, 13, 14, 15, 16, 17, 18 |
cantree |
179 |
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Sticky: Third Party Premium Services and their contact numbers Page 1, 2, 3 |
Tordek |
22 |
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Sticky: Helpful Websites Page 1, 2 |
jarmerson |
14 |
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creepy guys Page 1, 2, 3, 4 |
McGirk |
40 |
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Best Call Yet Page 1, 2 |
McGirk |
20 |
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rude customers Page 1, 2, 3, 4, 5, 6, 7 |
elmo01 |
64 |
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What does your call center do for moral? Page 1, 2 |
McGirk |
13 |
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Flattery won't work
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cantree |
3 |
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3 days on the floor and I need a hug Page 1, 2 |
cantree |
17 |
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Low AHT requirement = LOW call quality Page 1, 2, 3 |
McGirk |
25 |
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Kids and PDAs do not mix Page 1, 2 |
McGirk |
19 |
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Dual skills Page 1, 2 |
McGirk |
17 |
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Unlimited Calling ASPLODE!
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McGirk |
6 |
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South Central CSRs
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McGirk |
6 |
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Why are teenagers so stupid?
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McGirk |
9 |
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Freedom!
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kimber |
5 |
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For T-Mobile only CSR
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kimber |
5 |
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Counted off OB for clearing throat or coughing? Page 1, 2 |
McGirk |
14 |
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Most annoying thing customers do Page 1, 2, 3, 4, 5, 6, 7 |
McGirk |
63 |
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Any Sprint reps at Mexico, Leon or Guadalajra?
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McGirk |
6 |
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Hears a funny call for you from a customer Page 1 ... 13, 14, 15, 16, 17, 18, 19, 20, 21, 22 |
McGirk |
214 |
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How companies handle CSR system crashes? Page 1, 2 |
getLitnow |
11 |
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Curiosity got the Cat...CSR Systems? Page 1, 2, 3, 4 |
TheManator |
39 |
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when an agent asks for credit for a customer? Page 1, 2, 3, 4, 5 |
McGirk |
41 |
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Cingular Tier II Reps Which Center Are You From? Page 1, 2 |
TheManator |
20 |
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Fire drill
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Cptech31 |
5 |
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Just got hired - New CSR
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Cptech31 |
9 |
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Back to postpaid
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elmo01 |
5 |
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Snow day in Halifax!! yay!!!!
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madison101 |
8 |
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Who here is from Canada? Page 1, 2, 3, 4, 5 |
madison101 |
47 |
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Do you have forced overtime? Page 1, 2 |
McLovin84 |
15 |
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don't know if this applies to everyone...
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McGirk |
4 |
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Risk Management - Is it policy or just desrespect? Page 1, 2 |
McGirk |
12 |
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Use Voice-based IVR systems?
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BigRUSS |
3 |
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Why do people think we need to pay for there time Page 1, 2 |
Tordek |
11 |
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Drink at work
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McGirk |
7 |
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T-Mobile 2 individual lines on 2 different bans Page 1, 2 |
McGirk |
12 |
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Dishonest dealers drive me crazy
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McGirk |
9 |
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When you're not talking calls... Page 1, 2 |
McGirk |
12 |
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I'm going to snap!
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McGirk |
9 |
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The Terminated Call
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McGirk |
5 |
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Cingular Reps Page 1, 2, 3, 4, 5, 6, 7 |
thecountrygirl |
69 |
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Quit my CSR job when my father passed away
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WebDunce |
4 |
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Never a break or a dull moment Page 1, 2 |
PA_BELL |
11 |
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IVR issue to Cingular / AT&T reps
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BigRUSS |
5 |
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Interview with Cingular - Need some advice
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BigRUSS |
7 |
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Cingular's QA policy ensures poor quality
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PA_BELL |
7 |
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Cingular Reps can't use Page 1, 2 |
getLitnow |
17 |
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Do your supes get bonuses tied to attendance of their reps?
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PhoneMonkey |
7 |
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June 29th! Apple iPhone! Page 1, 2 |
steva11 |
11 |