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yb-chacha
 Posts: 1 |
 Sat Jun 14, 2008 2:58 pm |
Any one here Interested in becoming a ChaCha Guide?
ChaCha Guides work from home or any favorite spot with a high-speed connection. We have guides in all 50 states.
Send a pvt msg, and i can give you a refereal!
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endonef
 Posts: 1 |
 Sat Oct 04, 2008 12:49 pm |
T-mobile's has a big problem with coverage. We have a 3 lines family plan. Initially it's work fine. Recently one line moved to UW-Madison. But T-mobile has no coverage in the dormitory. I asked T-mobile to terminated our plan. T-mobile agreed that area is not covered, but they would only let me cancel one line without penalty. When I told them it's family plan with 3 lines that I bought. If it's just 2 lines, then it's not a family plan to me. No, they said and they can't do anything on it. Then I went to BBB for a reference, so far BBB transfered my complaints and T-mobile's replies with rejection to my request twice. Now I asked BBB to provide a verdict on it.
When I signed the contract online, they promised to give me $60 rebate. But later the company that signed the contract with me went to bankruptcy. and I didn't get the money.
I told T-mobile that since I didn't get the rebate, which is a part of a package deal, then I have no liability to finish 2 years contract even if it's not the issue of coverage. Then T-mobile shameless replied that the rebate is the liability of the company I signed the contact with. So you see, when T-mobile wants you keep using their service(although worse that others), they said you promised to stay with they for 2 years. When you want them to honor the rebate, they said you signed it with other. Does any one sign the contract twice when they buy any thing with rebate online? All of them are a package deal. But only T-mobile would think these are two unrelated issues.
I wonder how long T-Mobile can keep doing business in US.
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