Important Sprint phone numbers

Here is a list of commonly needed Sprint phone numbers if you have any questions or concerns with their service.

Activations
888-715-4588

Customer Service with Claire & Hold Time
888-211-4727
888-788-4727
877-909-4806

Corporate HQ / Higherups, etc.
800-829-0965

Collections
888-808-1336
888-547-8119

Credit Department
800-881-8036

Customer Service - Straight to Rep.
800-658-7564
877-822-7505

Executive Services - For when things get really messed up
866-519-5698
888-347-8988
817-215-3070

Fraud Department
888-788-0788

Help Desk
800-808-1058

Internal Marketing Opt-Out - Tell Sprint you don't want your contact info to be shared with other Sprint divisions for marketing purposes
800-865-7786

International Roaming
888-226-7212

Legal Deptartment
913-624-5800

LockLine
800-584-3666

Premium Issues Line
877-788-0743

Retention - Negotiate a better plan / price to stay with Sprint PCS
866-207-7913

Rebate Line - Get the status of your Sprint rebate
800-477-4127

Sprint PCS Corporate HQ / Executive Services / Escalations
866-519-5698 (Or directly at 817-215-3070)

TeleSales - Phones & Accessories and Customer Service for Phone & Online orders
888-253-1315
866-PCS-AUTO (866-727-2886) (Telematics TeleSales)

Vision / 3G Wireless Web Support Department
877-228-2257
866-206-4108 (Tier 2)

Employee Accounts
888-876-8381

WLNP Priority Help Link - Help dealing with messed up WLNP ports
877-888-1518 Password 4357# (HELP#)

Handset Numbers (For use on a Sprint phone)
Customer Service - *2
Bill Payment (Speedpay) - *3
Airtime Usage - *4
Accessory Purchasing - #222
Referral Credit System - #733 (#REF)
Tower Resync - *18 (Dial if having trouble placing or receiving calls)
Charles Schwab Direct - #724
Western Union - #986

They only deal with computer to cell phone problems or air card operations. Syncing issuse's and business connection enterprise edition. When you call into claire via *2 or 888 211 4727 when they ask say data or vision you will be directed to a tier 1 technician.

wish i had a list of e-mail addys. i have crappy hours and it would be easier to drop these people an e-mail.

email address' are here

for complaints with sprint
'Len.J.Lauer@mail.sprint.com'
and / or
'Gary.D.Forsee@mail.sprint.com'
they are the president and chairman of sprint

Your t2 vision support number doesn't work, and i'm so sick of getting india... sprint's customer service dept is usually pretty good but their tech support is absolutely appalling, and that's coming from somebody who works in tech support... if anything they should have india as cx service and have alabama or kentucky or wherever their cx svc center is as tech support, then i at least would get somebody who understands english and has seen a cell phone before...

tier1 number doesn't work either*

Does Sprint not have a general phone number that you can dial into (versus having to dial your own personal number) to access your voicemail.

Thanks.

Contents [hide]
1 Cingular
1.1 AT&T Wireless
2 Sprint
2.1 Nextel
3 T-Mobile
4 Verizon

[edit]Cingular
Business End User Care
1-800-932-9775

Customer Service
1-800-331-0500
1-866-246-4852

E-Accounts Business Center
1-866-506-4274

Fraud Department
1-800-221-7377

International Service
1-800-335-4685
1-916-843-4685

Lifeline Customer Service
1-800-377-9450

Moving
1-800-331-0500

Pre-Paid Activations
1-866-265-4425

Roadside Assistance
1-866-227-1869

Stolen Phones
1-800-331-0500

TeleSales
1-866-246-4852 (1-866-CINGULAR)

Web Orders
1-866-391-0749

WiFi Tech Support
1-866-896-9434

WLNP Issues
1-888-898-7685

XBM (eXchange By Mail - Warranty Services)
1-800-801-1101

Handset Numbers
VoiceDial - #121
Customer Service - 611
Minute Status (Response sent as text message) - *646#

[edit]AT&T Wireless
(for customers of the former AT&T Wireless)

Customer Care (TDMA)
1-800-888-7600

Customer Care (GSM)
1-866-293-4634

Customer Care (Enterprise - National Business Services)
1-800-999-5445

Customer Care (Prepaid)
1-800-361-1265

Vision Order Help - Information and assistance placing orders
1-877-882-6046 (TDMA)
1-877-877-6420 (GSM)

Vision Sales Support Group (SSG) - Customer service for customers within the first 30 days of service
1-800-215-1736 (Main Line)
1-877-400-1080 (GSM)
1-800-868-3975 (TDMA)

National Business Ordering (NBO) - Foundation account ordering (new and current customers)
1-888-444-4410

Secondary Sales Support - Business, Personal, and Web Order support for orders less than 30 days old
1-800-866-1514

GSM Help Desk - Trouble Ticket escalation help
1-800-450-2005

Warranty Exchange
1-877-746-9244

[edit]Sprint
Activations
1-888-715-4588
1-866-516-8519 (Bumped to the front of the line...)

Business Department
877-812-1223

Customer Service with Claire & Hold Time
1-888-211-4727
1-888-788-4727 (Business Customers Only)
1-877-909-4806

Customer Service without Claire - Bumped to front of line
1-800-658-7564 (Retention Department, also can handle most customer service issues)

Fraud Department
1-888-788-0788

Internal Marketing Opt-Out - Tell Sprint you don't want your contact info to be shared with other Sprint divisions for marketing purposes
1-800-865-7786

International Roaming
1-888-226-7212
1-877-785-8414 - Add International Roaming to your account

Order Status for Phones and Accessories
1-800-480-4727, wait for the Spanish prompt to finish the press option 1, 3, 2

Porting Department
1-877-688-1969

Rebate Line - Get the status of your Sprint rebate
1-800-477-4127

TeleSales - Phones & Accessories and Customer Service for Phone & Online orders
1-888-253-1315
1-866-PCS-AUTO (1-866-727-2886) (Telematics TeleSales)

Tower Department - For corporate-controlled tower issues
1-888-859-1400

Vision/3G Wireless Web Support Department
1-866-588-9907
1-866-818-1944 (Tier 2)

Handset Numbers
Customer Service - *2
Bill Payment (Speedpay) - *3
Airtime Usage - *4
Accessory Purchasing - #222
Referral Credit System - #733 (#REF)
Charles Schwab Direct - #724
Western Union - #986

[edit]Nextel
Customer Service
1-800-639-6111

Sales
1-800-639-8359 (1-800-NEXTEL9)

Handset Numbers
Airtime Usage - 612

[edit]T-Mobile
Customer Service
1-800-937-8997

Headquarters
1-800-318-9270
1-425-378-4000

International Roaming
1-505-998-3792

Prepaid Customer Service
1-877-778-2106

TeleSales
1-800-866-2453 (1-800-TMOBILE)
1-888-537-4242 (Business TeleSales)

TTY Customer Service
1-877-296-1018

Handset Numbers
Customer Service - 611
Customer Service (Prepaid) - *8648
Account Balance - #225# (#BAL#)
Account Balance (Prepaid) - #999#
Message Count - #674# (#MSG#)
Minutes Remaining/used - #646# (#MIN#)
Display Phone Number - #686# (#NUM#)
Reset Voicemail Password to last 4 of phone number - #793# (#PWD#)
Enable/Disable Voicemail Password Security - #796# (#PWO#)
Adjust Ring Time to Voicemail - **61*18056377243**(5-10-15-30)# Send/Call (numbers in brackets represent ring times)

[edit]Verizon
Business Department
1-866-294-1329 - Also for Samsung A790, Samsung A795, Samsung i830 & Motorola A840 Activations

Customer Service
1-800-922-0204

ESN Change
866-ESN-CHNG

Porting
866-881-7165

Returns
1-800-417-3849

TeleSales
1-800-256-4646 (1-800-2-JOIN-IN)

VerizonWireless.com Customer Service - Web Site Issues & Online Account Access
1-800-350-2830

Handset Numbers
Airtime Usage - #MIN (#646)
Balance Check - #BAL (#225)
Customer Service - *611
Over-The-Air Programming - *228 (Activation & PRL Updates)
Text Message & Data Usage - #DATA (#3282)

A lot of these numbers seem to be invalid, is there a new list?

Important Sprint phone numbers

Similar Topics

New Sprint Cell Phones

Subscribe to Our Feed

Carriers Talk

Manufacturers Talk

Mobiledia Community