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Home > Cell Phone Forums > Manufacturers Talk > Samsung Talk > I need help.

I need help.

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manda
Antenna Booster Novice
Posts: 6

Phone Model:
samsung A800

Service Provider:
virgin
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Sun Jun 27, 2004 6:53 pm 
Hi,
can any one help me!!
please!!!!
I have A800 phone and a Data cable, iIhave installed easy link, but can not get my phone to connect to the pc.
When easy link loads up it lokks as though it is taking data from my phone, but when I go to the melody to phone, it will select and play the but not download.
I am now fed up with trying and hope that there are some experts out there who can sort me out.

Thanks. icon_sad.gif
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~ Don ~
iModerate
Posts: 2007

Phone Model:
Samsung D900 FW: D900XAFI1

Service Provider:
NL KPN
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Sun Jun 27, 2004 7:31 pm 
Is your phone on or off?

manda
Antenna Booster Novice
Posts: 6

Phone Model:
samsung A800

Service Provider:
virgin
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Mon Jun 28, 2004 3:33 pm 
I have tried it both ways, was not sure which it needed to be.

~ Don ~
iModerate
Posts: 2007

Phone Model:
Samsung D900 FW: D900XAFI1

Service Provider:
NL KPN
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Mon Jun 28, 2004 3:43 pm 
1. Turn your phone on
2. Start the program
3. Connect the cable

If that doesn't work:
- The cable is not in the correct com port
- Or your com port doesn't work
- Or its the wrong cable.

manda
Antenna Booster Novice
Posts: 6

Phone Model:
samsung A800

Service Provider:
virgin
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Mon Jun 28, 2004 4:11 pm 
Hi.
i have tried what you suggested and the battery bars are mioving as if it is on charge.
is that right?

~ Don ~
iModerate
Posts: 2007

Phone Model:
Samsung D900 FW: D900XAFI1

Service Provider:
NL KPN
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Mon Jun 28, 2004 4:18 pm 
Thats not right it mostly happens when its the wrong cable, but did you tried to send tones anyway?

manda
Antenna Booster Novice
Posts: 6

Phone Model:
samsung A800

Service Provider:
virgin
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Mon Jun 28, 2004 4:43 pm 
yes i tried,
it always say's off line at the bottom of the screen
I am usingf a cable for the SGh T100,as it has the same connections, but with the easy link softwear.
Is this not the right cabl, if so do you know what cable I need.

Jemo
Advisor
Posts: 373

Phone Model:
SE w880i (Silver

Service Provider:
O2
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Mon Jun 28, 2004 7:36 pm 
Wirelessly posted (Sony Ericsson P900: SonyEricssonP900/R101 Profile/MIDP-2.0 Configuration/CLDC-1.0)

correct me if im wrong,but i was always under the impression that the A800 did not support pc conectivity,which is y s/sung never shipped em in wit software in box

~ Don ~
iModerate
Posts: 2007

Phone Model:
Samsung D900 FW: D900XAFI1

Service Provider:
NL KPN
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Mon Jun 28, 2004 8:37 pm 
@Jemo
Its possible.

@Manda
Try it with T100 EasyGSM but dont try to upload images.
http://www.samsung.com/Support/productsupport/download/Model_Select.as px?type=Mobile+Phone&typecode=103010&subtype=SGH&subtypecode=370023&mo del=SGH-A800&filetype=SW&language=

manda
Antenna Booster Novice
Posts: 6

Phone Model:
samsung A800

Service Provider:
virgin
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Tue Jun 29, 2004 2:02 pm 
I have already tried that software when I first got the cable.
I was able to connect I downloaded two tones and I think I tried an image.
After that my phone did not work.
It flashed three times then did nothing.
Sent it to ber repaired and when I got it back tried the easy link with no sucess.
Do you think that it was the Image that caused the damage to my phone?
Do you think that I will be fine to use the T100 softwear using tones only with out causing any damage to the phone.


Last edited by manda on Wed Jun 30, 2004 4:22 pm, edited 1 time in total
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