| Author |
Message |
donatello
Posts: 3
Phone Model:
Motorola C650
Service Provider:
T-mobile |
 
Sat Aug 14, 2004 10:26 am |
when i tried to install mobile phone tools 1.23c on my comp (operating system is win xp) i'm getting this error message:
| Quote: | error number: 0x80040707
description: dll function call crashed: PbkInstall._GetBookNames
setup will now terminate. |
last week there was no problem by installing phone tools 1.23c under server 2003 ?!?
anyone can help me ?
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WarmAcre
Posts: 2
Phone Model:
Motorola V220, Siemens A55
Service Provider:
Orange, Vodafone |
Mon Aug 16, 2004 6:24 pm |
This is quite a common problem, and seems more likely to occur on Microsoft 2003 edition software.
Install Phone Tools again, and when the error pops up don't continue. Ctrl-Alt-Del and end 'setup.exe' for the install. This way Phone Tools doesn't delete installed files and registry entries, thereby leaving a fully working program.
p.s. I highly recommend installing the 2.21b update (get from MPT website) as this will provide better and more extensive phone support. Also, make sure to use the live-update feature to update to 2.21f.
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dreamer
Posts: 23
Phone Model:
V600
Service Provider:
At&T |
Tue Aug 17, 2004 9:11 am |
or you could try the correct solution:
A) Uninstall Outlook 2003
B) Install Motorola Phone Tools
C) Reinstall Outlook 2003
This will get around that error. good luck
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oldphoneman
Posts: 2
Phone Model:
Moto V600
Service Provider:
T-Mobile |
Wed Sep 01, 2004 12:32 pm |
Hi All,
playing around with my Bluetooth drivers I got the computer to see the phone. I can transfer files and use it as a dialer ... but the main thing I want to do is Sync with outlook !!!
I'm using the latest version of Mobile PhoneTools and when I try to discover the device the program crashes.
This is the error I get when it crashes:
AppName: mphonetools.exe AppVer: 3.0.0.0 ModName: btwizard.dll
ModVer: 1.0.0.1 Offset: 000028b7
any advice ? fixes ? ideas ?
thanks in advance.
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cicijay
Posts: 3 |
Mon Sep 06, 2004 7:59 pm |
I had the same problem for a day until I foud the following.
Check out http://commerce.motorola.com/consumer/QWhtml/faq.html regarding using Phone Tools with non-Motorola USB adapter.
The FAQ at the bottom says:
To resolve this issue:
Start by detecting the device through the BlueTooth neighborhood or 'My Bluetooth Places'.
You need to make your phone discoverable by going through the phones menu, then selecting Settings,Connection, Bluetooth Link, Setup, you will then see Find Me highlighted on the menu. Leave this here.
Go to My Bluetooth Places, click Select on the phone to make it discoverable for 60 seconds. Click View Devices in Range from the My Bluetooth Places window.
Devices in range will show up and you should see a Motorola V600 phone. Right-click the V600 and left-click Pair Device. It will prompt you to enter a PIN code to ensure a secure connection, enter a code you would like to use.
Your phone will now ask you if you would like to pair with the computer, select Yes, then Enter the PIN code you entered on your computer in step 3
Your device is now paired.
From here, go ahead and Launch mobile PhoneTools and make a new profile.
If the Setup wizard appears, Cancel out.
Mobile PhoneTools will launch with a generic looking skin.
Press the F6 key to enter the manual setup, click the Communication tab, then click the Change Modem button.
A device detection should occur which will identify your phone and provide a Next button. Click Next.
A configuration completion window should appear stating that it has setup your phone, with a Bluetooth connection. Click Finish then click OK on the Setup window.
Mobile PhoneTools should now look like your phone.
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oldphoneman
Posts: 2
Phone Model:
Moto V600
Service Provider:
T-Mobile |
Mon Sep 06, 2004 8:16 pm |
Thanks for the help !!!
I actually found the same by mistake and it's been working great.
I'm sure more questions will follow !
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klevey
Posts: 2 |
Mon Sep 13, 2004 5:00 pm |
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I followed your solution and for 2 days it worked. Then it stopped working. MBT doesn't intitalize. any suggestions?
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edgarik
Posts: 1
Phone Model:
Motorola v400
Service Provider:
cingular |
Sat Oct 30, 2004 5:30 pm |
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Hi I tried to install motorola mbile phone tools 2.16 but it said that it need widcomm.cab file but the thing was that it was in the files and it still didnt install it. can anybody help me with this?
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duceduc
Posts: 2124
Phone Model:
iPhone1G, 3G Unlocked
Service Provider:
Softbank |
Sat Oct 30, 2004 5:50 pm |
| edgarik wrote: | | Hi I tried to install motorola mbile phone tools 2.16 but it said that it need widcomm.cab file but the thing was that it was in the files and it still didnt install it. can anybody help me with this? |
Did you install 1.23 before 2.16?
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firegoat
Posts: 1
Phone Model:
motorola v220
Service Provider:
cingular |
Fri Jun 10, 2005 12:47 am |
| WarmAcre wrote: | This is quite a common problem, and seems more likely to occur on Microsoft 2003 edition software.
Install Phone Tools again, and when the error pops up don't continue. Ctrl-Alt-Del and end 'setup.exe' for the install. This way Phone Tools doesn't delete installed files and registry entries, thereby leaving a fully working program.
p.s. I highly recommend installing the 2.21b update (get from MPT website) as this will provide better and more extensive phone support. Also, make sure to use the live-update feature to update to 2.21f. |
awesome, this worked perfectly. after I did this the program was loaded and worked perfectly. thanks.
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