It has been several days that I'm trying to setup my Nokia 6600 to work under Cingular GPRS (Baltimore/Washington Area) without any success.
- I already tried the "configurator" from Nokia's site...
- Read the PDF from Cingular (Device and Software Settings: Wireless Internet, Wireless Internet Expres & Data Connect (WAP and ISP) Rev. 2.2
- Went to my local Cingular Store
- Spoke over the phone with Cingular customer service
and.... nada!
**For reference, my firmware version is:
v 4.09.1
26-02-04
NHL-10
These are the Cingular's configurations that I already tried (from their PDF):
- "Wap settings for TDMA CSD Profile"
Settings Name: Cingular Wireless Internet
Homepage: http://device:home OR http://device.home
Connection Security: On
Session Mode: Permanent
Dialup Number: 18472549271
Gateway IP address: 66.209.11.61
Authentication Type: Secure
Login Type: Automatic
Username: WAP@CINGULAR.COM
Password: CINGULAR1
- "Wap settings for GSM CSD Profile"
Settings Name: Cingular Wireless Internet
Homepage: http://device:home OR http://device.home
Connection Security: On
Session Mode: Permanent
Dialup Number: 14152441012
Gateway IP address: 66.209.11.61
Authentication Type: Secure
Dial Type: ISDN (on network) Analogue (off network)
Login Type: Automatic
Username: WAP@CINGULAR.COM
Password: CINGULAR1
- "Wap Settings for GPRS Profile"
Settings Name: Cingular Wireless Internet Express
Homepage: http://device:home OR http://device.home
Connection Security: On
Session Mode: Permanent
Acess Point: wap.cingular
PDP_Type: IP
Gateway IP address: 66.209.11.61
Authentication Type: Secure
Login Type: Automatic
Username: WAP@CINGULARGPRS.COM
Password: CINGULAR1
On the Nokia 6600 there's no setting for the Gateway IP address so I'm assuming that is the equivalent to Nokia's 6600 Proxy Server, also on the setting called "PDP_IP", I'm assuming that the IP will be assigned automatically. Cingular doesn't mention anything on the above settings about a port number, but the Nokia "configurator" point you to the port 8080. The only port that is mentioned on the PDF is the port 9201, but according to it, this port is just used for your MMS configuration.....but when I went to my Cingular store, they showed me the configuration of a "working" GPRS phone (Motorola v400) and I noticed the following:
The phone was NOT set to use GPRS (Wireless Internet Express), it was just set up to use "Wireless Internet". I noticed it because the phone has to dial the number 14152441012 and using a WAP (Proxy Server?) address 66.209.11.61 with the port 9201 @ a speed of 9600bps.
Weird and confuse.
Also....The 6600 have the option to enter DNS servers, but Cingular doesn't mention anything about them...unless you want to configure a "Data Connect Profile" The servers are: 66.209.10.201 and 66.209.10.202
So, my fellow Nokia 6600 users, if you have a working 6600 with Cingular, please share with the us your working configuration of your phone. I'm sure that I'm not the only one with this problem and a bunch of people will appreciate.
Thanks in advance.
~n0nsense
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NwStrife Posts: 12
Phone Model: V400
Service Provider: Cingular
Sun Aug 15, 2004 2:47 pm
Hello,
I'm in the Washington / Baltimore market myself. Give me until Wednesday to get a 6600 set up and working out of this market and i'll get back to you as far as the settings you need.
My email is set to show on these forums, you can email me if you need to, otherwise i'll get in touch with you here.
Talk to you on Wednesday, take care
NwStrife
n0nsense Posts: 6
Phone Model: Nokia 6600
Service Provider: Cingular
Sun Aug 15, 2004 3:12 pm
Hey NwStrife! Thanks for your reply. If you don't mind let's keep our communication here in the forum, I'm sure that a lot of people will benefit from this thread.
Thanks again!
~n0nsense
NwStrife Posts: 12
Phone Model: V400
Service Provider: Cingular
Sun Aug 15, 2004 5:06 pm
Cool with me,
We're assuming that you went to www.cingular.com and set up your wireless account at "my wireless window". It's required to set up your email address for the phone and monitor your services.
We'll cover all the settings, just to make sure everything is set up right. No insult intended, and i'm sure you've gone through most if not all of these, but it'll make it easier to identify the problem if we cover all the bases....
on your 6600, under settings--> connection--> Access Points
Select Options--> use default settings
You'll have to fill in a few fields as follows -- but with no quotes
The Data Bearer is "GPRS"
Access Point Name should be "wap.cingular"
Dial up number should be blank
User Name should be "WAP@CINGULARGPRS.COM"
Prompt password should be "Yes"
Password should be "CINGULAR1"
But it could also be either of these two...
The password you set for the "My wireless window" account
-OR-
it could be the last four digits of your phone number
... the system has a tendency to set reset the password to the last four of your phone number when you sign up on my wireless window ...
Authentication should be "Normal"
Homepage should be "http://device.home"
Data Call Type should be blank
Maximum Data Speed should be blank
Under the options-- advanced settings
Phone IP address is blank
Primary Name Server should be 000.000.000.000
Second Name Server should be 000.000.000.000
Proxt Server Address and Proxy Port Number...
first try leaving both blank, if that fails...
Proxy Address ... 066.209.011.061
Proxy Port ... 9201
Under Settings--> Connection--> GPRS.... select "When needed"
Try those settings and see how it works for you. I'm doing research now into the 6600 and GPRS to see how they work together, and hopefully we'll go from there.
Talk to you later, take care
NwStrife
n0nsense Posts: 6
Phone Model: Nokia 6600
Service Provider: Cingular
Mon Aug 16, 2004 1:16 am
NwStrife:
No go....
I used as my password the three options you suggested: CINGULAR1, my password at "Cingular Media" (Formerly "My Wireless Window) and the last 4 digits of my cell number. Also I tried with and without the Proxy server IP and port number you mentioned but the only message I got was: "GPRS: GPRS services not available. Check network services".
One thing that I noticed is that the antenna icon was replaced by a blinking "G" (after the prompt of my password when I wanted to establish a GPRS connection), I guess that the blinking "G" means that there's GPRS service where I'm located....isn't it?
Thanks for your suggestions!
~n0nsense
PS.
As a side note; today I went to Philadelphia and I didn't have any cellular signal at all, I ran a manual network search and I found 2 cellular networks called "Cingular Extend", when I tried to use them for my cellular access I got the message "Access Denied", my cellular service came back as soon I passed the Delaware toll plaza on my way back to Baltimore.
Maybe my SIM is messed up. My plan is "supposed" to be National....BTW, in the Balto. Metro area my phone uses a Network called also "Cingular Extend" Do you see any relation with the GPRS problem?
NwStrife Posts: 12
Phone Model: V400
Service Provider: Cingular
Mon Aug 16, 2004 2:59 pm
okay, at least we're getting somewhere....
Cingular Extend means you are running off another providers tower. If you have the Cingular Nation GSM plan, it doesn't make a difference to your charges or minutes. If you're not on the CN GSM, you could very well get a big bill.
The Cingular Extend should not be interfereing with the GPRS, at least not in the Baltimore area.
K, there are a few things you need to do....
Call up the glorious Cingular Customer Service Center, 1-800-331-0500 and ask them these questions...
"Do i have the proper SOC (pronounced "sock") code on my account for the internet i need to use.
There are different codes for the different types of technology... TDMA, GSM, and GAIT. We need to make sure your account is set up properly and doesn't have any additional or extra codes on it, that can and will cause problems with the GPRS.
"Do my passwords match with what you have for my service and what i have from the Cingular site when i registered?"
Like i said the site changes the password when you register, the network might not have changed it or i could be locked... i've seen that several times when the internet wouldn't load.
"Are my IRDB codes up to date?"
Stands for Inteligence Roaming Data Base... they are the updates and information your phone recives from the network from time to time to keep it running properly.
Keep the Customer Service Agent on the line while you make any changes you need to or while you try to connect after each question is answered or corrected. If it logs in, great...
If it does not, ask the CS Agent to "transfer you to Tech Support to go over your phone settings." Be firm about doing that, don't let the agent go over the settings with you. Tell them "you've already gone over the settings with a previous agent and they suggested that you go to the Tech Support people because all your settings seem correct." I've actually gotten different information from the Tech Support people than i did from Customer Care and the IT department is much better versed on the phone models than the regular agent is.
Let me know what happens, i'll keep checking things out on my end here.
NwStrife
scapegoat Posts: 60
Phone Model: Nokia 3600
Service Provider: Cingular
Mon Aug 16, 2004 8:58 pm
NwStrife.... you forgot the ALL-IMPORTANT....
Call from a landline Phone That way they can do any power-cycling and or checking they need to do.
And it sounds like a provisioning problem if you ask me, if we have gone though all this already.. which means it will probably should go directly to tech to provision it in the switch ( that or the SOC just needs to be added)
BiSKiT710 Posts: 9
Phone Model: Sony Ericsson w600i
Service Provider: Cingular
Tue Aug 17, 2004 4:14 am
ok this is a funny story and it may sound stupid but i dunno if u tried it or not but:
i got the media net package on my phone which is 1500 text msgs and unlimited internet and something else but when they added the package the G for GPRS wasnt coming up on my phone and this was up until 2 days after they added the service and CS kept on telling me to join mywirelesswindoe blah blah blah they were no help eventually after like having my phone for 2 months or so i just turned it off for like the 4th time (cause my phone is always on) and then turned it back on and there was the G for GPRS so try that lol it might help
n0nsense Posts: 6
Phone Model: Nokia 6600
Service Provider: Cingular
Tue Aug 17, 2004 12:01 pm
Well, I'm pleased to announce that finally my 6600 is working under Cingular GPRS.
When I called Cingular they were a little bit reluctant to go through the configuration of my phone because they don't have any "printed" setup for it. But like NwStrife suggested I made them go through all the settings of my account, several "power-cycles" where involved. I really don't know where was the error on my account's configuration, but I do noticed that my password @ MediaNet was reset to my last 4 digits of my cell number.
The configuration (for GPRS and MMS) I used on my phone was the one provided by Nokia's site and this one is:
==For GPRS==
Connection Name: Cingular Express
Data Bearer: GPRS
Access Point Name: wap.cingular
Username:WAP@CINGULARGPRS.COM Prompt Password:No
Password: CINGULAR1
Authentication: Secure
Homepage:http://device.home
==Advance Settings==
Phone IP Address: Automatic
Primary Name Server: 0.0.0.0
Secondary Name Server: 0.0.0.0
Proxy Server Address: 066.209.011.032
Proxy Port Number: 8080
For MMS everything is the same as above, except for the following:
**One thing that I noticed is that Cingular claims that you should assign an IP address to the phone itself, in this case the address 066.209.011.032 but by reading their documentation Cingular descibes that the address is a "Gateway IP address" (in this case the Proxy Server), not a phone IP.
Aftermath....
After visitng a couple of sites using Opera I checked back the GPRS log of my phone and I was amazed with the number of Kilobytes a connection can consume, be careful with that, your bill can become really high on a short period of time.
Another thing that I accomplished is to share my Internet connection (from my cable modem--->desktop) to my phone using OS X. If anyone is interested I'll be glad to explain the setup. Just let me know.
In the mean time.....Does anyone have succesfully used their 6600 as a modem on OSX? I don't want to use GPRS, I want to dial in my ISP. The only modem scripts I found are the ones of Ross Barkman ( http://www.taniwha.org.uk/ ) but his scripts are for GPRS connections. I might be wrong though.