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Home > Cell Phone Forums > Manufacturers Talk > LG Talk > G4011 & USB Data sync, LG Contents Bank Software Trouble

G4011 & USB Data sync, LG Contents Bank Software Trouble

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mrspock08
Antenna Booster Novice
Posts: 1

Phone Model:
LG G4011

Service Provider:
AT&T
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Sat Sep 18, 2004 9:57 pm 
Hi all,

I just picked up a USB data cable for my LG G4011 phone (AT&T), that I installed and got working. I downloaded the LGSetup software from the LG website, and installed it, and it works fine, to a point. I am able to access the phone using the PC Sync software, and can read/write to the phone book, and import my outlook entries into the phone book and schedule, etc. I can start up the Contents Bank software, and it will connect to the phone (and display the empty banks, etc.), but whenever I try to download any of the ringtones to it it either freezes (progress bar doesn't move, phone stays stuck on 'uploading' until you finally hit cancel after 10min), or crashes out the LG Contents Bank software entirely (with the windows XP 'send error report' screen coming up).

If it matters, I am running Windows XP Professional SP2, with version 401X-v2.1(2.1.0.12.23-EN) of the LG Contents Bank software. I'd appreciate any suggestions anyone might have.

Thanks in advance!

Darren
mrspock@insnet.com
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helpanewbie
Antenna Booster Novice
Posts: 1

Phone Model:
LG G4011

Service Provider:
AT&T
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Wed Sep 22, 2004 12:28 am 
Could you send me the drvers you are using with your phone or a link B/C I've been trying for weeks now and cant get my computer to properly recognize the phone. I gotmy cable from eforcity and the drivers dont seem to work.

mrsmichi
Antenna Booster Novice
Posts: 2

Phone Model:
LG4015

Service Provider:
at&t
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Fri Sep 24, 2004 7:37 pm 
I just purchased the USB data cable for my LG4011. I have successfully downloaded the driver.

Now what? what is it good for. Do I need software or something to run something?

How do I download ringtones or access my phonebook from my phone to show up on my computer?
cingtech
3D Hologram Enthusiast
Posts: 14

Service Provider:
Cingular
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Wed Sep 29, 2004 5:08 pm 
I also have experienced the same errors when attemting to use the extra ringtone upload feature in "LG Contents Bank" so it evidently is a software flaw. I recently downloaded the software again to see if any changes have been made but it appears to be same version.

mrsmichi
Antenna Booster Novice
Posts: 2

Phone Model:
LG4015

Service Provider:
at&t
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Thu Sep 30, 2004 9:57 pm 
Where did you download the software from?

Even though you have had trouble with it, I would like to try it.

Thanks !
cingtech
3D Hologram Enthusiast
Posts: 14

Service Provider:
Cingular
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Tue Oct 05, 2004 1:25 pm 
LG has software at 4011 product page on the us website. go to [URL=http://us.lge.com/index.do], mobile phones, gsm, g4011 product details... at top right you will find a link to "LGSetup".
jerry65
Antenna Booster Novice
Posts: 2

Phone Model:
LG G4011

Service Provider:
Rogers
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Sat Apr 09, 2005 9:22 am 
Greetings:

I attempted to get the software but I couldnot find the LGSetup link as mentioned. Is there anyway someone could email me the software? I'd really like to play around with this phone and get some things changed. Thanks.
jerry65
Antenna Booster Novice
Posts: 2

Phone Model:
LG G4011

Service Provider:
Rogers
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Thu Apr 14, 2005 9:06 pm 
mrspock08 wrote:
Hi all,

I just picked up a USB data cable for my LG G4011 phone (AT&T), that I installed and got working. I downloaded the LGSetup software from the LG website, and installed it, and it works fine, to a point. I am able to access the phone using the PC Sync software, and can read/write to the phone book, and import my outlook entries into the phone book and schedule, etc. I can start up the Contents Bank software, and it will connect to the phone (and display the empty banks, etc.), but whenever I try to download any of the ringtones to it it either freezes (progress bar doesn't move, phone stays stuck on 'uploading' until you finally hit cancel after 10min), or crashes out the LG Contents Bank software entirely (with the windows XP 'send error report' screen coming up).

If it matters, I am running Windows XP Professional SP2, with version 401X-v2.1(2.1.0.12.23-EN) of the LG Contents Bank software. I'd appreciate any suggestions anyone might have.

Thanks in advance!

Darren
mrspock@insnet.com



I had the same problem. I connect first, then I choose the ringtone I want to transfer and then chose a blank/empty slot and download. I got several crashes but just kept opening the software again and again until it took. Keep playing with it, you will get it to work eventually. The problem I now have is that after you have downloaded a ringtone from your pc to the phone, any more ringtones you download will overwrite the previous one. This means that you can only have one ringtone downloaded at any given time. Once you try to add a second ringtone download, your previous one is overwritten and gone. Hope this helps. If anyone else needs the software, give me your email address and I will forward it to you. I made a similar request with no responce but found it by doing some round about searching. Hopefully I can save someone a little aggrevation.
artamoous
3D Hologram Enthusiast
Posts: 15
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Sun Jun 05, 2005 11:31 pm 
I am having this problem, mainly trying to get bitpim to even recognize my phone to make it to the next step. I have read the other post and tried following these steps but I cannot find the LGSetup mentioned in other postings and I am not sure what the "LG Contents Bank" that is mentioned means. At this time I am being told to use bitpim but I have had no luck in using it and having the program or my computer recognize my phone. PLEASE HELLLLLLLLLLLLP!!!!

Thanks

Art
e-mail: artamous@comcast.net
artamoous
3D Hologram Enthusiast
Posts: 15
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Sat Jun 11, 2005 11:37 pm 
It was a nightmare to find LG Setup, but I came across it and thought I should post the link.

http://us.lge.com/Product/proddetail.do?actCategory=mobile&archivedYn= &actType=search&categoryId=1000000088&prodId=1000000145&parentId=&pare nt2levelId=&category_level=2&totalItem=27&currentPage=2&perPage=10

Once you go here you will see PC Sync Software in the upper right corner click on this and it will bring you to the download. If you have a popup blocker hold the control key as you hit accept
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