Trying to decide between SprintPCS offer or ATT gsm?

My husband and I have had business lines with SprintPCS for over 5 years. Last week we merged our lines to a shared plan. Here's what we've currently negotiated with Sprints retention department for a 2 year contract.

- $40 / 750 shared minutes.
- $20 / Add a phone.
- Unlimited PCS to PCS with 2 year contract.
- Unlimited night/weekends starting at 8 pm.
- 1st incoming minute retained from previous retention plan.
- 120 recurring minutes on each line (total 240 minutes) retained previous retention plan.
(This would bring our total combined minutes each month to 990.)
- $150 rebate for each Sanyo 8200.

I know this is a decent offer compared to plans I've seen here, but the fact is we've also been considering transferring to ATT Wireless which is currently offering: GSM National $59 / 900 minutes, $10 second phone line, no roaming in gsm national area, free shared night/weekends starting 7pm, free incoming text message, 3 free 411 calls, unlimited mobile to mobile. Plus great rebates available through Wirefly.

Should mention we also have other family members on ATT, so we'd probably get a lot more out of our their mobile to mobile minutes than we would with Sprint's pcs to pcs.

Now we tried to get the additional 5% Sprint customer loyalty discount, but we were told that code was only available for customers coming off of a contract (We've asked twice).

Any ideas on what other Sprint codes/options are currently available for someone in our position... at no additional cost? And tips on getting them? This will be our 3rd 2 year contract with Sprint. Although for the past year we've been on a month to month plan. We have one week left to decide.

Thanks for any feedback.

PS: I find it interesting that ATT's normall GSM national plan competes pretty strongly with a Sprint retention contract. They do rate the exactly same in Service/Plans (3 stars) according to JD Power; however, ATT rates much higher (4 stars) in Customer Care than Sprint (2 stars).

Tmobile
#1 Customer Care by JD Power

-1000 min w/ free nights and weekends Nationwide calling and Roaming for $45.99
- Get a Brand new Samsung E315 Camera phone for only 24.99$

http://www.t-mobile.com/products/default.asp?class=phone
- Take your existing number over to Tmobile for free!
http://www.t-mobile.com/switch/

In any case Cingular now owns AT&T so I would go with Cingular.,they have better plans and coverage.I have seen many friends that have had problems with Sprint PCS getting signal in various areas and alot of areas there is no Sprint PCS service at all!As far as T-Mobile their service here in east Texas is pitifull at best.Most of the Cellular service providers here no longer offer T-Mobil phones or service because it has become such a service issue.

I need cellphones to work in Baja, Mexico. I tried Verizon, got a couple of brand new Samsung a890 (?)..the ones with 1.2Mpixel camera & EVDO, with Vcasting. Beautiful phones, Vcasting worked, picture/video emailing worked (there was little hiccup, the extensions for the videos were erroneous & have to be modified by the recipient to be read by QT6).

When I got to San Felipe, the phones didn't work! It was constantly searching for CDMA. All the racers down there found their phones didn't work..except for AT&T users (GSM compatible). I had 2 additional SprintPCS phones, which went into Analog Roam..but when I tried dialing to USA I got a busy signal. Same story, for other SprintPCS users.

http://www.jumplive.com/sanfelipe05/index.html

I ended up having to use a local Internet line to do a "same day upload". I did have a satellite-DSL setup on my 4x4van, but it was new & untested. It looks like that may be my choice method, for a "realtime webcast".

I'm considering an AT&T phone (maybe a couple), which have 1.2Mpixel camera (for photo/video emailing) AND EVDO capability for Vcasting & Internet access. Essentially, something like the Samsung a890 that Verizon has. Is there such a phone? I called Cingular customer service, & the guy sounded really uniformed. The guy in the local store was better, but seemed to be not that knowledgable. What is the story on Cingular customer service?

Someone even mentioned getting a 3-way phone (analog, digital, ?), so when down in Mexico there is no roaming or extra charges. Is there such a phone for Cingular or AT&T?

I didn't like the Verizon picture emailing plans, which had a limit on picture emails/month (like around 40), with each additional one being charged for. SprintPCS has a plan, which has unlimited picture emails. Great for phlogging=photo-blogging:

http://www.flickr.com/photos/jumplive/

I used a Verizon phone-card equipped PC laptop (PC5220 phone card) & the SprintPCS MM-A700 phone to demonstrate a mini-live webcast. I took a picture of 2 guys, sent a picture-email to Flickr.com, & was able to access the above site (wireless DSL, using Verizon phonecard) to show them the picture.

Is there any provider that really stands out as being superior? Verizon supposedly is #1 rated for coverage, T-mobile (see above) has excellent customer service. Cingular/AT&T is good for Mexico, Verizon I've had not so good for customer service. I returned those 2 phones, & they want to hit me with 2 x $175 penalties? I mean, a Verizon "coverage rep" told me these phones would work in San Felipe..well, they DIDN'T. The rep was really ignoring my point about "bait & switch". My Verizon phone-card/PC Laptop doesn't work in my house..it works in my backyard. They were totally insensitive to my point that I didn;t get what I paid for. So, does everyone else have the experience that Verizon is not-so-receptive in terms of Customer Service.

UMM DONT GET T-Mobile we had it and it sucks ass. I dont give a fuck if they rank #1 in JD POWERS they have no fucking coverage at all. Get verizon or cingular/att ok becuase t-mobile is shit shit

I may have a biased opinion, but I have to say the plans we get with at&t/cinguolar, not to mention the coverage (me and my husband travel all over) is outstanding espcecially since the merger. Second lines are only 9.99 and our nights start at 7pm. Now, I have to say that we still use our at&t rate plan, but apparently even tho they've merged, you can still pick and choose.

Well, speaking only from personal experience myself, I didn't have much luck with Verizon. I live in a rural area and there are no major service providers. There is a local cell provider that uses GSM for coverage and they are pretty good for reception most the time. I've found GSM (Cingular/ATT based) to be the best when traveling in the USA, to most locals.

As for Verizon, I had trouble with getting receiption where I live so I needed to return the phone. I got my RMA number and sent it back within the time peroid. But then, it took them 3 months to credit me and get the credit card processed. I even had to send a photo copy of my bill for proof and have a customer service manager handle it. They finally did give me credit months later, but get this. According to their files, I'm still a customer but have no service. Every month I get an invoice saying I have the credit for my cell phone charge and no need to pay my bill because it's a negative credit. What's funny is I don't even have my cell number but they still think I'm a customer. I've called them 3 times times and told them they were still sending me notices even though I had a refund and no service with them for 3 years now. But it never fails, I can't get out of their system and get an invoice every month. So, I just gave up and though if want to waste money because someone can't take me out of the computer then that's their problem.

As you can tell, I don't have a high opinion for Verizon and found them to have bad billing and customer service. But I've heard the same stories from just about every service provider out there. Bottom line is you have to be careful and watchful yourself every month. I would also agree with an FCC article I read stating they need to step in more with mandates for cell phone providers and force them to give better service.

Trying to decide between SprintPCS offer or ATT gsm?

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