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Home > Cell Phone Forums > Manufacturers Talk > Nokia Talk > Nokia 6230 DKU-2 "Unsupported Characters" Error

Nokia 6230 DKU-2 "Unsupported Characters" Error

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gk2000
Antenna Booster Novice
Posts: 3

Phone Model:
Nokia 6230

Service Provider:
02
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Fri Oct 08, 2004 3:36 am 
I've installed the DKU-2 drivers fine onto my Win ME PC and can access my phone, extract the phonebook, play about with radio stations fine. But I can't access the phone through the phone browser.

Every time it asks me to enter a familiar name to create a folder on the PC it says "unsupported characters" Is this a Win ME problem or a driver problem??? Has anyone else got this error? Anyone know how to manually enter this name (right click on properties and change it there didn't work).
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gk2000
Antenna Booster Novice
Posts: 3

Phone Model:
Nokia 6230

Service Provider:
02
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Fri Oct 15, 2004 8:06 am 
Update! Nokia advise me if I've got v3.17 on my phone or below I need to re-name my memory card and can access phone browser on PC that way. Tried but failed!

Anyone got any idea on how to get past the "unsupported characters" issue? Would appreciate any advice.
lb1
Antenna Booster Novice
Posts: 3
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Thu Dec 02, 2004 10:34 am 
I've got the same problem with Win98SE german and the PCSuite 5.8 (the latest version, that supports Win98).
The Nokia support didn't answer. What did you do?
gk2000
Antenna Booster Novice
Posts: 3

Phone Model:
Nokia 6230

Service Provider:
02
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Tue Dec 07, 2004 12:33 pm 
Nokia's exact words were;

I there is still an issue, I recommend you have the firmware on your phone
updated - you can arrange this by calling a Nokia Service Point. Your
nearest SP is a Carphone Warehouse and the telephone number is 0870 720
4317.

I haven't done it yet as my PC has died on me so maybe it was that all along. Good luck!
lb1
Antenna Booster Novice
Posts: 3
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Tue Dec 07, 2004 3:47 pm 
Thx
Forget the Nokia Customer's Service. icon_sick.gif
I believe, I'll wait until I've a new PC with XP (hope, soon). I think, I'll have a better chance then.

Sebymargis
Antenna Booster Novice
Posts: 2

Phone Model:
6230

Service Provider:
orange
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Tue Jan 18, 2005 3:19 pm 
I seen this error to a friend. He had also Win Me. I tking the Win Me is the probleem
lb1
Antenna Booster Novice
Posts: 3
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Fri Feb 25, 2005 10:36 am 
I'm now using the Oxygen Phone Manager. Its working real good with Win98 and (now Ive got a new PC) with XP.
So I don' need the f... Nokia PC Suite any more. icon_cool.gif
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