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Mobile phone tools 3.0 problems with install

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duceduc
Gadget Maniac
Posts: 2124

Phone Model:
iPhone1G, 3G Unlocked

Service Provider:
Softbank
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Tue Oct 26, 2004 11:27 am 
thereddevil wrote:
I think I bloody need it mate. Go moto my arse.


It seems mpt is bluetooth dongle selective. There had been several issues involving bluetooth dongle and mpt. They were not able to establish link. They doubt check their installation steps and drivers, yet they still were unable to link the two.

I agree with you it is a pain in the arse trying to connect the two. I have both the cable and bluetooth (dlink), and it has been working fine from day one. Although, I find myself using the data cable more than the bluetooth itself. It is a convience with no wires in the way.

I feel your frustrations. icon_biggrin.gif There must be a flaw in the software preventing the link. Tinker with it some more.
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thereddevil
3D Hologram Enthusiast
Posts: 11

Phone Model:
V80

Service Provider:
o2
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Tue Oct 26, 2004 11:39 am 
I would understand mayb if I purchased the dongle and CD seperately but they came in the same box from Motorola itself!!!!!! Why release a product that isn't reliable. There should be a warning when you purchase it or at least some decent help from Motorola themselves.

You know I mentioned the instructions being pants yeah, well guess what. There is no help number in the whole package at all. I have had to get Motorola's help no. off my original mobile instructions. It's like they know it's unreliable and dont want to help.

I'm gonna ring the helpline tonight and have ago at someone about it. Will feel better then. As I said before 'Hello Moto'..... Nope, treat your customer's like this and it is 'Goodbye Moto'. What a bunch of cretins.

Going to lie down for a bit now............
thereddevil
3D Hologram Enthusiast
Posts: 11

Phone Model:
V80

Service Provider:
o2
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Tue Oct 26, 2004 11:46 am 
While I have a bee in my bonnet let me tell you about this yeah.......
On the box the sodding dongle & CD came in it actually says 'New improved'!!!!!!!

I hate to think what it was like before. It's laughable. If I did this to one of my customers then I would be fired on the spot. The tossers. Bring back Nokia, all is forgiven.

I do like my V80 by the way, think it's a great ickle phone. And the Bluetooth headset is well cool. Ho hum.......

duceduc
Gadget Maniac
Posts: 2124

Phone Model:
iPhone1G, 3G Unlocked

Service Provider:
Softbank
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Tue Oct 26, 2004 11:48 am 
The other thing you may want to explore is to uninstall mpt 3 and install the older verison, mpt2.16c. I am still using that.

D/l both 1.23 & 2.16 and install in that order. After which, do a liveupdate under the menu setting.

link
thereddevil
3D Hologram Enthusiast
Posts: 11

Phone Model:
V80

Service Provider:
o2
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Tue Oct 26, 2004 12:57 pm 
Hey great news!!! I've found a way of doing it!!!

Here is what i did:-

1. Removed both MPT and USB data from my pc
2. Turned my phone off
3. Re-installed my usb data and MPT CD
4. Span around in my chair 4 times
5. Ate a bag of salted peanuts
6. Re-registered with Motorola MPT's software disclaimer
7. Changed my USB port over
8. Cleared out all my other USB ports
9. Span round in my chair 4 times
10. Turned my TV on for approx 12 seconds
11. Selected Bluetooth as my connection device
12. Turned my mobile phone back on
13. Phoned a random number on it - 07752 736454 (Spoke to a girl called Heather)
14. Span round in my chair 4 more times
15. Made my mobile do a 'Find me' to enable my PC to find it

Did it work really? Did it bollocks......

Sarcasm rules.........

Yours fed up with mobile phone tools,

Simon.

duceduc
Gadget Maniac
Posts: 2124

Phone Model:
iPhone1G, 3G Unlocked

Service Provider:
Softbank
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Tue Oct 26, 2004 1:05 pm 
thereddevil:

I am glad you can help. icon_smile.gif
swiftarf
Antenna Booster Novice
Posts: 2
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Tue Oct 26, 2004 1:20 pm 
thereddevil
Slight error in my previous post due to senility!
I've looked at things again and this is how I got MPT to work (eventually!)

Try this
Install bluetooth dongle & drivers
Right click bt icon in windows notification area and select Bluetooth Setup Wizard.
Select The top option (I know the service blah blah and I want to find a device)
Select Dial up networking (not serial connection as I previously said)
This should recognize the phone. You will then need to pair with PC etc
connect to it (bluetooth icon should be green not white or red)
Install and run MPT and it should work.
icon_rolleyes.gif icon_rolleyes.gif
thereddevil
3D Hologram Enthusiast
Posts: 11

Phone Model:
V80

Service Provider:
o2
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Tue Oct 26, 2004 2:30 pm 
My god, success, it works and it's brill.

Many thanks to the people who have replied on here, i hope those who have read it have found it entertaining too.

i'm going to post a guide on how to do it in a new thread. one again thanks everyone who replied.

http://forums.mobiledia.com/topic19465.html

Simon

p.s. Sarcasm still rules but it really has worked, Motorola are still incompetent idiots for not offering any help what so ever though.
durk
Antenna Booster Novice
Posts: 1

Phone Model:
motorola v80

Service Provider:
Bouygues telecom
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Mon Jan 03, 2005 12:20 pm 
The same thing is happening to me. When MPT looks for my device, the software crashes. If i try to browse the files in "obex file transfer" i get "connection lost".
If i use obex file transfer from windows, the pairing seems to crash...

EDIT

Ok, to prevent that crash, i select serial port instead of bluetooth, then i can run live update from MPT. Now the problem is i can't access the files on the phone... If i try to transfer a mp3, i get "unable to transfer to the mobile phone", or "conenction failed", "process failed"... Any idea?
papaki
Antenna Booster Novice
Posts: 1

Phone Model:
V600

Service Provider:
Orange
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Fri Mar 18, 2005 7:17 pm 
thereddevil wrote:
I think I bloody need it mate. Go moto my arse.

Please help! I am having the same problem like yours, with this spinning clock and I am so upset that it isnt working and I have been spending days to try to work it out with no luck. Just wonder whether you solved the problem already and would you please let me know how? Thanks for your help mate.
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