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HOW-TO: Make Motorola Phone Tools work

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aLLero
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Posts: 1
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Thu Jul 06, 2006 8:53 am 
omg dude thanks so much and everyone on the forum was a long 25 mins for me but after i had updated and turned the phone off and on while it was in the pc it worked fine files were transferrring where as before they would not. I firstly assumed it was because my phone broke and had to be flashed but no its owrking fine now ty all and ty violakat03 =D
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mmhm
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Posts: 5
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Sat Jul 08, 2006 12:35 pm 
I have mpt version 4.21 installed, and this is the latest version... Ive searched and searched for my answer so please help. I have windows sp2 w/all updates (as far as I know) and MPT DOES! recognize my v3 (only i think it recognizes it as a v3c?? maybe) Well I have the V3m, either way it should have the music portion of the program right?? I cant find the melody workshop or any other transfer/edit programs or features on my mpt everything else seems to show up fine... The whole reason I got the darn thing was for ringtones etc... So why isnt it working...I did have the same problems as other people trying to figure out why the pc wouldnt recognize my phone but now it does which is great except i still cant do what I want... Ive read everything I could and this forum seemed to be the most updated so help PLEASE! (ps: on version 3.0 or somthing the "ringtone" icon showed up but never lit up!)

hope this helps you help me....MMHM!

mikekay10
Moderator
Posts: 2958

Service Provider:
Vodafone
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Sat Jul 08, 2006 3:38 pm 
Which provider do you have? Manu CDMA providers cripple this feature to try to increase their sales of ringtones
mmhm
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Sat Jul 08, 2006 4:04 pm 
thanks for getting back to me ive been trying since 2am lat night its now 1pm today... I have verizon, and Im assuming they do that for sales, but it doesnt matter I'd rather go without then pay for ringtones. What ticks me off is that I have the V3M!!! So I bought a transflash card and Im all backwards as tech savvy as i claim to be this has me upside down...

arg please help
mmhm
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Sat Jul 08, 2006 7:02 pm 
after reading a TON of posts on different subject, apparently verizon has made their newest generation of phones the hardest to crack... but if you are up to the challenge i want to be able to transfer stuff through my usb, and make my mp3's into ringtones and use the transflash card I bought for storage...please help...
ocapella
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Mon Jul 10, 2006 7:42 pm 
Damn I have the Verizon pos as well. So you have to flash it in order to load anything? I've tried usb and bluetooth; get the same results as you mmhm. How frustrating!
mmhm
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Mon Jul 10, 2006 11:38 pm 
i have to flash it? what does that mean...?? I want to fix it ARGGGG!!!!
johngalt
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Sun Jul 30, 2006 11:22 pm 
I have mpt v 3.11h which has been updated with LiveUpdate to v 3.28. I can't get it to recognize my phone. The C290 is connected via USB (no Bluetooth in this phone). I'm using Windows 2000.

Starting MPT brings up the window asking how the phone is connected (BT, USB, IR). I then get the window saying "Your phone will be detected and set up automatically". Well, it does nothing but sit there forever, no matter how I turn on / off / connect / disconnect. My phone is neither detected nor set up.

However, if I start MPT then start Microsoft ActiveSync. Then, MPT starts to do something... I get "please wait. Your phone is being installed and set up" and a progress bar. When the progress bar finishes, another window says "mpt did not detect your phone. Do you want to manually install your phone?" This brings up a Wizard, from which I can select "standard modem" or "other device". Of course this does not work either. So it seems ActiveSync doesn't help much.

Now, the C290 is a relatively new phone. Perhaps there's an update for MPT, right? If I start LiveUpdate, it offers an update that seems to take it from 3.28 to 3.30. The file is only 132 kb. However, when I download it, it's more like 2 MB. No matter, it doesn't work anyway! After it downloads (this takes 60 + minutes with dialup) I get the message: Update error: "The Update engine is not installed <ok>". I also get one from LiveUpdate: "Update failed. The Update module has intercepted an error. The Update engine is not installed." And a third one from Windows: "Setup.exe has generated errors and will be closed by Windoes."

In trying to get this POS to work, I reinstalled MPT and did the LiveUpdate installations of two software updates; one about 25 MB in size and another of about 15 MB, which took me to version 3.28. Remember I only have dialup. All took many hours, and I did it twice over the course of a week or so. In the end I got exactly the same result as I described in the above paragraph -- can't update MPT to v 3.30.

I would like to ask BVRP for help but support seems nonexistent - Online support brings up the Motorola website with no obvious links. Since I have Sprint, I'm used to having no support though.

So: Question 1: Does anyone know if the C290 is supported? The website I bought the CD from says it is.
Question 2: How can I get MPT to connect to this phone?
sarahlou8794
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Tue Aug 01, 2006 5:37 pm 
i have verizon too, and i cant figure out how to get into the motorola melody studio or the picture thing or anything icon_sad.gif
mmhm
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Tue Aug 01, 2006 7:14 pm 
try www.mobile17.com (or google mobile 17) after i signed up and put all my phone info for verizon it sends the REAL SONG ringtones to my phone and only uses 1 off network txt message... i love it!
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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Motorola Tutorials > HOW-TO: Make Motorola Phone Tools work
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