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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Mobile Phonetools Error

Mobile Phonetools Error

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duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Mon Nov 29, 2004 1:44 am 
Have you tried different usb ports, uninstalling/reinstall driver?
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ZombyClub
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola V525

Service Provider:
Rogers Wireless
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Mon Nov 29, 2004 1:52 am 
duceduc wrote:
Have you tried different usb ports, uninstalling/reinstall driver?


ya i tried other ports, and reinstalled the driver. but it still didnt work, seemed like the mpt just didnt recognize the modem. i followed ur instruction in the other thread and redetected the modem, it's working now. thanks. icon_biggrin.gif

indianenvasion
Radiation Shield Addict
Posts: 71

Phone Model:
Moto V80 Unlocked, Samsung E105, Nokia 8890 Unlocked

Service Provider:
T-Mobile
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Mon Nov 29, 2004 12:13 pm 
? for ya, do you have microsoft office loaded on the computer??? If you do uninstall it and then install MPT and then reinstall Office. I know it sounds stupid but their is a issue with MPT and Outlook and the problem is that once office is installed you have to TOTALY uninstall it and then install MPT for it to work.

Just my .02

Old_Fool
Moderator
Posts: 2129

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Mon Nov 29, 2004 12:35 pm 
indianenvasion wrote:
? for ya, do you have microsoft office loaded on the computer??? If you do uninstall it and then install MPT and then reinstall Office. I know it sounds stupid but their is a issue with MPT and Outlook and the problem is that once office is installed you have to TOTALY uninstall it and then install MPT for it to work.

Just my .02
.

This is buzzling me i can not help because it is not happen to me so that i can find out how to fix it . i have MSS, PST, BT,MPT.. you name it and i started out in stallall of them on my 98se then upgrade to XP sp2 and at home i ran them on 2000 pro and i have got no problem of install or using them

indianenvasion
Radiation Shield Addict
Posts: 71

Phone Model:
Moto V80 Unlocked, Samsung E105, Nokia 8890 Unlocked

Service Provider:
T-Mobile
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Mon Nov 29, 2004 1:20 pm 
Old_Fool wrote:
indianenvasion wrote:
? for ya, do you have microsoft office loaded on the computer??? If you do uninstall it and then install MPT and then reinstall Office. I know it sounds stupid but their is a issue with MPT and Outlook and the problem is that once office is installed you have to TOTALY uninstall it and then install MPT for it to work.

Just my .02
.

This is buzzling me i can not help because it is not happen to me so that i can find out how to fix it . i have MSS, PST, BT,MPT.. you name it and i started out in stallall of them on my 98se then upgrade to XP sp2 and at home i ran them on 2000 pro and i have got no problem of install or using them


I am sorry i dont understand what your saying....

Old_Fool
Moderator
Posts: 2129

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Mon Nov 29, 2004 1:29 pm 
That's allright i'm just an old fool that don't know what the hec i'm talking about most of the time, but try to be an expert icon_surprised.gif icon_smile.gif so just ignor me icon_smile.gif

indianenvasion
Radiation Shield Addict
Posts: 71

Phone Model:
Moto V80 Unlocked, Samsung E105, Nokia 8890 Unlocked

Service Provider:
T-Mobile
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Mon Nov 29, 2004 1:37 pm 
lol icon_alien.gif
JemYo!
Antenna Booster Novice
Posts: 6

Phone Model:
V600

Service Provider:
T-Mobile
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Mon Nov 29, 2004 4:43 pm 
Ok, I have a V600 with T-Mobile and I have been trying to get MPT to work for me via USB. I have read about four threads on here related to this and tried everything that has been posted to no avail.


I am starting off with mpt1.23, then updating myself to 3.11.
After installing and rebooting my computer, I let XP notice the new hardware and install the driver from C:\PROGRAM FILES\MOBILE PHONETOOLS, I believe I am having a problem here as it tells me there is no better driver for my device and I think XP is sticking me with a generic driver.....

Moving on.....

With all this done I try to run MPT, where as I get my generic skin and get stuck on "Initializing........." This is remedied by going through Setup and New Phone. I do this, choose the V600 and voila! I have the proper skin, but get stuck back on "Initializing........." I tried hitting F6 for the options menu, turning the Send/Receieve function on and still I get nowhere. I have tried multiple times to turn the phone on/off, no help. Even uninstalled and reinstalled everything 4 times.

Help........... PLEASE! If there is something I am missing clue me in if you could.

Old_Fool
Moderator
Posts: 2129

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Mon Nov 29, 2004 4:49 pm 
JemYo! wrote:
Ok, I have a V600 with T-Mobile and I have been trying to get MPT to work for me via USB. I have read about four threads on here related to this and tried everything that has been posted to no avail.


I am starting off with mpt1.23, then updating myself to 3.11.
After installing and rebooting my computer, I let XP notice the new hardware and install the driver from C:\PROGRAM FILES\MOBILE PHONETOOLS, I believe I am having a problem here as it tells me there is no better driver for my device and I think XP is sticking me with a generic driver.....

Moving on.....

With all this done I try to run MPT, where as I get my generic skin and get stuck on "Initializing........." This is remedied by going through Setup and New Phone. I do this, choose the V600 and voila! I have the proper skin, but get stuck back on "Initializing........." I tried hitting F6 for the options menu, turning the Send/Receieve function on and still I get nowhere. I have tried multiple times to turn the phone on/off, no help. Even uninstalled and reinstalled everything 4 times.

Help........... PLEASE! If there is something I am missing clue me in if you could.


Go to device manager and find you fone modem. click update and chose specific location, this time pionted to C:\program\MPT\inf. try that and keep posting.
BTW does you multicenter light up and can you get access to it?
JemYo!
Antenna Booster Novice
Posts: 6

Phone Model:
V600

Service Provider:
T-Mobile
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Mon Nov 29, 2004 4:57 pm 
I did try to update the driver using the inf file extension, it also told me that no newer driver was found. The multi center does light up and is accessible to me.
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