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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Mobile Phonetools Error

Mobile Phonetools Error

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jaba813
Antenna Booster Novice
Posts: 2

Phone Model:
V505

Service Provider:
AT&T
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Fri Nov 05, 2004 9:37 pm 
I have Mobile Phonetools Version 2.21B with a Motorola V505 GSM Phone with service from AT&T. I installed the software and connected the phone to the computer. Windows recognized the phone and added it to the modem list. The problem is that I cannot get Mobile Phonetools to connect to the phone. Is there a setting that I missed? I have found little to no support on this topic on the net. Please help.

Thanks,
Chris icon_sad.gif
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duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Fri Nov 05, 2004 9:44 pm 
jaba813:

After you installed the mpt and do liveupdate, did you direct windows to look in the mpt folder under program file for the driver when you plug in the phone to pc? Windows might have installed a generic driver which mpt does not recognize.

Installed the modem under phone & modem in control panel. Reinstall driver located in mpt.

Try a different usb port if available.

I just reinstall my mpt after I reformatted my harddrive. I had no problems.
jaba813
Antenna Booster Novice
Posts: 2

Phone Model:
V505

Service Provider:
AT&T
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Sun Nov 07, 2004 4:38 pm 
Which Driver do I direct Windows to Use?

There are multipe
MotoIRMdM2k
MotoIRmdm9XMe
MotoMdm
USBCDCMOT
USBMDMMOT
USBMOT2000
V295
B878_690
V878_690usb

This is for use with Windows 2000

Thanks,
Chris

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Sun Nov 07, 2004 6:20 pm 
If you direct to just the folder, windows will do the rest.

Curious, did you just install the 2.21b or did you installed 1.23c and then the upgrade? You will need to install the orginal version first.

Old_Fool
Moderator
Posts: 2118

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
Tmobile
Reply with quote Report post to Moderator
Sun Nov 07, 2004 6:23 pm 
jaba813 wrote:
Which Driver do I direct Windows to Use?

There are multipe
MotoIRMdM2k
MotoIRmdm9XMe
MotoMdm
USBCDCMOT
USBMDMMOT
USBMOT2000
V295
B878_690
V878_690usb

This is for use with Windows 2000
Try to use USBMOT2000 first , if not work you have to do update

Thanks,
Chris

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sun Nov 07, 2004 9:45 pm 
Thankfully I just replied to a topic almost identical to this and I have the instructions.
Do as follows:
1. 'Add New Hardware Configuration' prompts you.
2. Select 'Install from a list or specific location'
3. X 'Search for best driver in these locations
'Search Removable Media(Floppy, CD-ROM...)'
X 'Include this location in the search'
for PST (C:\Program Files\Motorola\PST)
for MPT (C:\Program Files\mobilephone tools)or something similar
Note: This will vary on which program you are using.
Note2: X means check this | means dont check this
After that let it search it should find your driver then hit finish and your all done.

ZombyClub
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola V525

Service Provider:
Rogers Wireless
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Mon Nov 29, 2004 1:26 am 
im having the same problem recently. same mpt version, with v525. everything worked just perfectly one month ago. it says "Motorola USB Modem" in the device manager, which looks fine. i have no clue, the program just doesnt recognize my cell, it keeps sayin "No Modem Installed", however it is installed obviously.

ZombyClub
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola V525

Service Provider:
Rogers Wireless
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Mon Nov 29, 2004 1:30 am 
btw, i just updated my mpt. it's still not workin icon_sad.gif

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Mon Nov 29, 2004 1:33 am 
ZombyClub:

Have you seen this thread?
http://forums.mobiledia.com/topic21010-0-asc-10.html

ZombyClub
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola V525

Service Provider:
Rogers Wireless
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Mon Nov 29, 2004 1:41 am 
duceduc wrote:
ZombyClub:

Have you seen this thread?
http://forums.mobiledia.com/topic21010-0-asc-10.html


sorry nope, i just randomly searched on google and saw this thread icon_razz.gif thx.
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