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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Why Cant My PC Locate the Bluetooth Device?

Why Cant My PC Locate the Bluetooth Device?

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siksee
Antenna Booster Novice
Posts: 8

Phone Model:
v600

Service Provider:
cingular
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Thu Nov 11, 2004 8:37 am 
i would really appreciate if one of you could help get my bluetotth connected. you guys seem really intelligent about this stuff. going into device manager? SP2? icon_confused.gif
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duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Thu Nov 11, 2004 9:18 am 
SP2 is a service pack 2 that Microsoft release as a fix for XP. You need not install it if you don't want to.

However, if you have it install. I was saying that the SP2 has a built in BT driver install already. Thus, when you install your BT device and driver, Windows doesn't allow it. If you notice by going to:
Right click my computer, propeties, hareware, device manager, Bt device or maanger, you will notice it is a generic driver from MS. You will need to update that BT driver with the correct one that cam with your BT dongle.
To do this. RIght click on the first BT device under device manager. Click on update driver and follow to prompt. Make sure you select "I will search the driver myself" tab. It should be there provided that you have try to install the cd driver previously.

Verify the new driver by going back to device manager.

It should work if its there. icon_confused.gif
siksee
Antenna Booster Novice
Posts: 8

Phone Model:
v600

Service Provider:
cingular
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Thu Nov 11, 2004 6:24 pm 
I dont think i have the SP2. I dont see Bluetooth device or manager under device manager. How do i get it to appear there? thanks so much so far though.

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Thu Nov 11, 2004 6:44 pm 
siksee:

Let's start over. You have a BT dongle with a cd driver? You cannot connect between the phone and the BT dongle, correct? You have XP as your operating system.

I hope this is correct.
Do this.
Uninstall everything. Bt driver under device manager and any software that you install with that cd. Reboot.

Insert cd and install driver. Reboot if prompt. Plug BT dongle in your usb port. It should self installl the driver.
(If not and a new device windows pops up, direct it to the driver by clicking on 'find new driver myself'. You should see your bt driver in the next windows.)

Finish connecting the phone as you previous did. Let see if that works.
siksee
Antenna Booster Novice
Posts: 8

Phone Model:
v600

Service Provider:
cingular
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Fri Nov 12, 2004 12:07 am 
Ok, I did everything again. I got a message from the "Found New Hardware Wizard". It said it couldnt install the "Bluetooth device" because the required section was not found in the INF. What does that mean? Before, The computer didnt even recognize the adapter. now it says this. this sucks....Any hope?

Old_Fool
Moderator
Posts: 2129

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Fri Nov 12, 2004 12:16 am 
siksee wrote:
Ok, I did everything again. I got a message from the "Found New Hardware Wizard". It said it couldnt install the "Bluetooth device" because the required section was not found in the INF. What does that mean? Before, The computer didnt even recognize the adapter. now it says this. this sucks....Any hope?

have you ever look at thode file( INF) in your BT cd? that what it asking for point it to that inf file
siksee
Antenna Booster Novice
Posts: 8

Phone Model:
v600

Service Provider:
cingular
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Fri Nov 12, 2004 8:38 pm 
Do any of you have Instant Messenger? MAybe it will be easier conversing over that medium. I feel so lost in this. i don;t think i can even locate the INF file from the CD. i dunno how to anyway. O well. I guess that's what you get from purchasing items frmo Ebay? heh. If any of you have any other options for me, please tell me! thanks again.
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