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 raggyt
 Posts: 7
Phone Model: motorole v600
Service Provider: ntl |
 Fri Nov 12, 2004 11:19 am |
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just got the motorola v600 data cable and software, when i installed the software it keeps saying that it can not connect to the phone. Can some one help me
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 duceduc
 Posts: 2122
Phone Model: iPhone Unlocked
Service Provider: Cingular - Extended |
 Fri Nov 12, 2004 3:14 pm |
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What kind of software came in the cd? Is it only a driver cd? Mostly likely that is the case, you will need to get a copy of MObile pHone tools or similar program to transfer files, etc....
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 raggyt
 Posts: 7
Phone Model: motorole v600
Service Provider: ntl |
 Fri Nov 12, 2004 3:52 pm |
i have got mobile phone tools but it keeps try to find a modem and not conecting to phone.
Also when data cable is pluged in it charges the phone
Last edited by raggyt on Fri Nov 12, 2004 4:17 pm, edited 1 time in total |
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 duceduc
 Posts: 2122
Phone Model: iPhone Unlocked
Service Provider: Cingular - Extended |
 Fri Nov 12, 2004 4:02 pm |
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Direct Windows to look in the mpt folder under program file. You will need to install the driver for the phone you use.
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 raggyt
 Posts: 7
Phone Model: motorole v600
Service Provider: ntl |
 Fri Nov 12, 2004 4:27 pm |
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could you please tell me where is the direct windows file,mpt folder under program file
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 duceduc
 Posts: 2122
Phone Model: iPhone Unlocked
Service Provider: Cingular - Extended |
 Fri Nov 12, 2004 4:32 pm |
Double click on my computer, program files, mobile phone tools, inf, xp.
Need sure exactly which folder. Try inf folder or xp folder.
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 raggyt
 Posts: 7
Phone Model: motorole v600
Service Provider: ntl |
 Fri Nov 12, 2004 5:00 pm |
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found folder but there is no drive in it
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 duceduc
 Posts: 2122
Phone Model: iPhone Unlocked
Service Provider: Cingular - Extended |
 Fri Nov 12, 2004 5:05 pm |
| raggyt wrote: | i have got mobile phone tools but it keeps try to find a modem and not conecting to phone.
[/b]Also when data cable is pluged in it charges the phone[/b] |
That might be an issue. You may have gotten the wrong cable. The usb data cable should not be charging.
Do you get a prompt from windows stating new device found after you plug phone in pc? Did it install driver when direct windows to mpt folder?
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 raggyt
 Posts: 7
Phone Model: motorole v600
Service Provider: ntl |
 Fri Nov 12, 2004 5:15 pm |
when i plug it in the computer pick it up and installed drivers but did not direct windows to mpt folder
p.s
should it keep try to install the modem when using usb
Last edited by raggyt on Fri Nov 12, 2004 5:32 pm, edited 1 time in total |
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 duceduc
 Posts: 2122
Phone Model: iPhone Unlocked
Service Provider: Cingular - Extended |
 Fri Nov 12, 2004 5:32 pm |
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You have to manually look for the mpt folder yourself. Windows does not know where to look for it.
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