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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > BIG PROBLEM - Phone Restarts continuously

BIG PROBLEM - Phone Restarts continuously

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Marvin J
3D Hologram Enthusiast
Posts: 11

Phone Model:
Motorola T730

Service Provider:
Verizon
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Sat Nov 13, 2004 8:53 pm 
SHORT Version:
My T730 continually restarts. A battery removal stops the process.
I think after I get this fixed, i'm going to abandon all hope of putting images/ringtones/games on the phone!....

LONG Version:
I have a T730. This morning I was able to transfer 1 image to it by using PST 7.1.1, exporing a m-services backup, adding the new image with ems manager, and uploading again.... This evening I tried to add more... same procedure and when it finished PST stated that the 4 new graphics failed as well as the ringtone I tried to add. When the phone tried to restart it did just that, and again, and again, and again. I pulled out the battery and tried to no avail... Put battery in and push power, Motorola logo appears. Screen goes back but is still lit...then it dims and it restarts.

ANY suggestions? ARRGH, should have left well enough alone.

Thanks,
Marvin J
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duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Sat Nov 13, 2004 10:43 pm 
Did you do any internal mod to the phone? Flash/flex, edit seems, etc???

Marvin J
3D Hologram Enthusiast
Posts: 11

Phone Model:
Motorola T730

Service Provider:
Verizon
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Sat Nov 13, 2004 11:00 pm 
No, what i did is what i told you...I'm extremely concerned about this... if you have the time, and you wouldn't mind, I'm on aim @ marvinjart

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sun Nov 14, 2004 3:12 am 
I suggest you short pin and Re-flash/flex your phone. I'll see if I can't review what you did and spot and error but I'm not entirely sure theres too many ways out besides Re-flashing your phone... Sorry man...

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sun Nov 14, 2004 3:15 am 
Ok one idea is plug the charger in tell me if the usual charge screen comes up. If that works I'll go into greater detail of maybe how you can get the phone back.

Marvin J
3D Hologram Enthusiast
Posts: 11

Phone Model:
Motorola T730

Service Provider:
Verizon
Reply with quote Report post to Moderator
Sun Nov 14, 2004 11:19 am 
I actually tried the charger thing, After I plug it in, and Turn it on, i get the motorola logo, after a little while it restarts and I get the motorola logo again.

About Reflashing/flexing my phone.... I am a newbie.

-What exactly does this do?
-What information do i need from my service provider to retain service?
-Will i loose my 'get it now' games that I've paid for?
-Will it void my warranty?
-Am i better off just taking it back, and saying... "I don't know what happened, it just started doing this." (we have a local verizon dealer)

any and all information is greatly appreciated, thanks!

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
Reply with quote Report post to Moderator
Sun Nov 14, 2004 11:23 am 
Marvin J:

Yes, flash/flex will void your warranty! If you can take it back for exchange, I recommend you doing that. However, if you can't, modding your phone is your best bet.

Marvin J
3D Hologram Enthusiast
Posts: 11

Phone Model:
Motorola T730

Service Provider:
Verizon
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Sun Nov 14, 2004 3:01 pm 
Well, I took it back. The kid said that because it wasn't physically damaged, they would replace it. I conviently neglected to tell them that I was putzing with the data cable. My question now is:
Was what I was doing earlier void the warranty?

Please refer to my other post earlier in the week....http://forums.mobiledia.com/topic20000.html

I've got 4-6 weeks to find out about my phone but if I know it isn't going to be replaced i would like to start looking for another.
Until then i'm stuck with a crappy 3yr old nokia as a loaner phone. Oh well, guess its good i at least have one... Thank you.

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
Reply with quote Report post to Moderator
Sun Nov 14, 2004 11:28 pm 
Putting ring tones doesn't void warranty if you use the right program (MPT) but Flash/Flexing is what really voids your warranty.

Marvin J
3D Hologram Enthusiast
Posts: 11

Phone Model:
Motorola T730

Service Provider:
Verizon
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Tue Dec 28, 2004 12:29 am 
Thought I would post a response to this thread. I've finally got my phone back today.. heres' what the response sheet said:

Problem Found: Turn On or Off - No Turn On

Action Performed: Replace Phone - Unable to Diagonse


So I got a new phone... My question is now, should I putz with putting ringtones and graphics on?


Thanks to all that helped!!
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