Avoiding early termination charges With Sprint

Dano, I think your caps lock is stuck on.

Judging from what I read so far the only way out of your contract is by paying the ETF.

So I am in talks with Sprint to get them to Waive my ETF. Did the whole out of area thing, which they confirmed. NOW they want a copy of my bill to show proof. I think they've caught onto this.

Does anyone else have any ideas?

I would say, pay the ETF and hope they don't prosecute the fraud.

My husband recently received military orders to a remote base with no coverage, but Sprint has stated that we will still have to pay $400 to cancel our recently renewed contract ($200 for each phone, despite the fact that one is an "add a line")

The contract is only about 60-90 days old, and after being a Sprint customer for 4 years, we have never had problems like we have had since renewing this contract. Our bill is soooo messed up, the phones suck, one already had to be replaced and no one can seem to tell us how much our balance actually is (it ranges from $600-360--depending on who you talk to!) nor can anyone explain why it is so high (by my calculations, we only have an outstanding balance of $30)

Any suggestions?

If you spend more time roaming then not roaming, Sprint will retroactively charge you roaming for the entire month, this is the easiest way to get a large bill. Since your husband is in the military he may actually be able to get out of the contract if there is no service there. Expect resistance because of all the fraudulent claims made under this pretext, but your husband should also be able to gain assistance from military lawyers to get Sprint to change their mind.

I got my ETF off-and there was like a year left-all i did was let them know that there were charges on my bill that should not have been there-I was being charged 15 dollars the last two months for internet then partially this month but then they took that charge off-SOOOO since i drowned my phone I had to get a new one-I called up and talked to like 3 minions telling them all the same story about how I called the last 3 months trying to get those charges off and how the people said they would take the charges off but never did-it was a bit of a stretch because I didn't call every month but it worked-finally I talked to a manager saying how this was an ADVERSE MATERIAL EFFECT on me-which if you read there 2 year service plan contract it says that6 any charges made that they didn't notify you on was a breech of contract-so I DID NOT YELL at the manager because then they can kick you from service-and eventually I said I'm tired of theses charges and having to pay them then calling and getting promised they would be taken off-so I just want to leave your service-and then THEY BROKE-I won they took of the ETF.

Key tips:
Try not to yell to much.

Make sure you have good reasoning-(My problem was real, but I only stretch some facts a little bit.)

Make sure you read there 2 year service plan contract(It can be found on there website)!KNOW YOUR STUFF

Other problems:
If your phone is not getting good reception like really bad-talk to the sprint people and they can test if your area is so bad to the point that they will terminate the plan.

If your phone has drowned.and all you need is just another phone-I don't suggest doing this-cause you could get in trouble-but a friend who has Cingular told her company that her son fell in the pool and she had to jump in and save him and her phone was destroyed-(It was really washed)
And if your phone is so old-and they are going to give you a new one(this is saying the above drowning plan has worked) they will give you the new version of that phone.

I heard that transfering your nextel to boost then letting it run out cancels your contract. One of my friends just did it and it worked.

Nextel phones can be used as Boost phones, but require a Boost Sim card to operate correctly. At that point the Nextel Sim is still active, hence you will still get charged. Any fraudulent means to get your contract terminated that is listed on this site is being viewed by customer service reps from all the companies. Due to the large amount of fraudulent 'moves' made, those who actually move are now forced to jump through hoops to get taken care of. All it adds up to is, the peope with legitimate problems are getting hosed because of all the people who suddenly are upset because they didn't read thier contract well enough, or think that since they have been a 'good' customer in the past that they are due special treatment.

If someone steals your car while you're still paying for it, do you call the manufacturer or the dealership expecting a new one? Would you call the manufacturer or dealer if it gets in an accident, or damaged in anyway.

No.

You usually call the insurance company, and they pay the difference, after you pay your deductible.

When any of these things happen, do you stop making your car payments? No, you're still required to pay for the car, and deal with the insurance company to get it taken care of.

Why is it that when anyone damages their phone they feel like they are owed something. You are under contract to pay for service for an allotted amount of time. If your phone is damaged, call the insurance company, pay the deductible, and get it replaced, if you refused insurance, who's fault is it?

You have insurance on your house, and you have insurance on your car, at least you have it until your obligation is fulfilled. Why would you think of a phone in any different way.

The contract you signed was to get a discount on the phone, essentially deferring the full cost of the phone over a longre period. If you don't like that arrangement, by all means, buy the phone outright, and don't have a contract. If you don't like how you're taken care of then, it is easy to change companies.

I finally won the battle with Sprint and got them to cancel my 2-year contract with a little over 1-year to go! I had serious issues with them adding charges to my bill every month (or so) without my consent. Things like "International Calling" or even charging me $20 for my third phone line when it had been free for about a year! Then they started to automatically deduct my payment from my checking account without my consent. I called for about 5 months in a row and each time a new rep told me I was not enrolled in automatic payments. blah blah. Long story short, I finally filed a complaint with the California Public Utilities Commission (available online). Then I sent a letter to Sprint with a copy of my complaint and within 2 weeks their retention department called and said they would waive the fees and let me out of my contract!

I think if your issues are legit, you CAN get out of your contract.

Avoiding early termination charges With Sprint

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