Avoiding early termination charges With Sprint

what if i tell them that my sprint phone was stolen? would they cancel it w/o the etf or what would they do?

THANKS

If your car was stolen, would you contact the bank and ask them to forgive the debt? It wouldn't work that way, you'd contact your insurance company and they would settle. Same thing with a phone, if it is stolen, you're still responsible for the contract, if you have insurance, contact them and you can get a phone replaced relatively cheaply, provided you have a police report. If you don't have insurance then it'll cost a lot more to replace a phone. However it sounds as if you're trying to fraudulently break your contract, not trying to get a legitimatly stolen phone taken care of.

McGirk = Huge fail.

Vinas, I'm not sure what formula you used to come up with that hypothesis, but I think you may be wrong, of course if you'd shown your work, there may have been something to dispute.

I remember that in the Summer of 2007, there was a story in the news that Sprint had sent out "Dear John" letters to some of its customers who had called customer service too often. These high-maintenance customers were told in the letter that their wireless service agreement had been canceled with no ETF and that they would be free to port their number to another carrier.

My question is how hard is it to trigger this letter? Getting "terminated" by Sprint with no ETF would be the best overall outcome for those of us who would like to get out of their contract. You could and keep your number, and it doesn't seem to be fraudulent. Any ideas?

No you couldn't keep your number. You can only keep your number if you start the port request prior to canceling. It's not hard, those customers only had to call customer service 25+ times a month. Now for the bad news, that was a one-time purge, not something that they have up and running all of the time. Let's face it, you signed a contract with your eyes wide open, had 30 days to see if it was right for you, if you didn't take advantage of that, it's no ones fault but your own. Seriously. Some of the complaints that I have seen have been legitimate, but most of them are just customers who want to get out of their contract so they can try out some new phone from a different company. If you don't want to be under contract with a company, don't take the discount on the phone.

Last edited by buggsy on Thu Oct 08, 2009 11:39 am, edited 1 time in total

McGirk, I got to commend you. Fighting the good fight, chivalry for the cellular company!

And in all fairness, I read every word of your posts in this thread, so read all of mine.

Having said that, do that in one of your own threads and don't derail this one into a ethics discussion. It's annoying.

The ones who really have need and cause to cancel their contract but Sprint is shafting them may need to hear alternate methods. The people who want to cheat the system ALREADY KNOW THEY ARE CHEATING THE SYSTEM and don't need to be reminded. Seriously your grasp on the obvious is freaking outstanding. It's like a Chuck Norris kung-fu action grip. Learn to let go now.

You seem to love metaphors so much so lets try one.
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You order DSL from a phone company and get a pretty good price for a one year contract. Let's say you purchased the 6 meg line. Lets also say that you actually read the fine print on the contract and in big bold letters it stated "Up to : 6 meg". You heard great things about this phone company, your friends have it, and your friends say great things about it.

You get your DSL modem and start burning up the wires for about a month or two and lo' and behold you notice your speed is almost half as what it used to be. You call and have a trouble ticket submitted, a tech is sent out, says everything is good. You are still only getting 3.5 megs at best. Not nearly what was advertised and the change came out of nowhere but the contract still read "Up to". You are pissed. You want to cancel your contract and go with another provider who can actually meet at least near what they advertised. The phone company will not let you out of your contract.

Now legally they have you by the balls, but morally you have the high ground. Just because it's legally air tight doesn't mean it's morally right or just.

If that were me and I was being bent over a table, you bet your freaking router I'd try to get that big burly heavy breathing phone company off my back so I could go cry in a corner.

Iphone Nokia BlackBerry Aflam
Travel To Europe - Travel To Asia - Travel To American - Travel To Middle East
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The point is this. Sprint has consistently been rated one of if not the most hated company. They didn't get that way over night, nope, they earned that reputation. Through contract extensions without changes to plans being made, inconsistent stories by customer care reps, material changes to contracts without any "DECENT" attempt at customer notification and their rights in that situation, trying to curb the fraudulent minority but at the same time alienating the majority, and all around being a general pain in the rear.

Seeing as how this thread so far has been about Sprint and given their reputation, I would say your moral arguments have no place here especially when held to the light (or would it be darkness?) of their dirty laundry.

So please, lower your shield of brow beating, your sword of metaphors, your high horse of Better than everyone else, and end your crusade of must set everyone on the internet right by just leaving this thread and not posting back unless you can calm down. I understand your position but understand ours. You are welcome here, but your ardent rectitude views are not.

Avoiding early termination charges With Sprint

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