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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > MPT v 3.11 won't work with my V505?

MPT v 3.11 won't work with my V505?

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Event
3D Hologram Enthusiast
Posts: 10
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Sat Nov 27, 2004 9:26 pm 
Yes, I'm sure others have had this problem, and I'm sorry in advance for asking. But it is bothering me a lot. Ok, so here is what happens:

1 - I installed the program MPT v2.1.

2 - I connected the phone to my PC.

3 - When MPT started up, I got a "telephony interface cannot load" error.

4 - I upgraded MPT to version 3.11.

5 - When I load up MPT, I still get the same telephony error.

6 - Other problems include: "initalizing" screen doesn't go away, I have to disconnect and reconnect my phone each time I try to go to multimedia studio.

All in all, I'm pretty upset. But when I saw this forum by chance, I was hoping someone could help me with my problem. Oh yeah, how do you actually choose a PHONE MODEL in MPT? I can't figure that out for the life of me. Thank you everyone in advance. Oh yes, I connect via USB cable that is Motorola.
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veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sat Nov 27, 2004 10:13 pm 
The one thing you didn't mention is almost the most important. Use this link Link and do what it asks if you didn't already.
cranshack
3D Hologram Enthusiast
Posts: 11

Phone Model:
V505

Service Provider:
ATT
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Sat Nov 27, 2004 11:05 pm 
I have the same problem. but I use blue tooth. when installing USB modem, I got this error :


This device cannot start. (Code 10)

Click Troubleshoot to start the troubleshooter for this device.

the phone also can not be found.

win XP SP2, IO gear BT dongle, WIDCOMM 1.4.2.8 driver. MOTO V 505, MPT 3.11

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sat Nov 27, 2004 11:20 pm 
Did you guide the USB modem to the right spot?
Event
3D Hologram Enthusiast
Posts: 10
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Sun Nov 28, 2004 12:02 am 
I used the 3.11 guide. But I start with version 2.1, so is there a guide for that? When I used the 3.11 guide, I had to do an update. And when I had my PC install the driver, I got no such Windows XP warning to install the driver. And after I finished the driver install, when I opened up MPT and chose a profile, I got the "telephony interface cannot be loaded" error again. BTW, I have SP2.
Event
3D Hologram Enthusiast
Posts: 10
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Sun Nov 28, 2004 12:09 am 
Just to add more info, the MPT I got was a CD that was included with my Motorola USB cable that I purchased off of eBay. Is there anywhere that I can download MPT, seeing as this error might be based off of my disc?

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Sun Nov 28, 2004 12:16 am 
Would this guide be any help?

http://motorola.custhelp.com/cgi-bin/motorola.cfg/php/enduser/fattach_ get.php?p_sid=&p_tbl=9&p_id=3640&p_created=1078853280
Event
3D Hologram Enthusiast
Posts: 10
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Sun Nov 28, 2004 12:18 am 
I'll give it a shot. Thank you so far for all of your prompt replies.
Event
3D Hologram Enthusiast
Posts: 10
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Sun Nov 28, 2004 12:24 am 
Does anyone know what actually causes the "telephony interface cannot be loaded" error? I get that everytime I try to access anything.

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Sun Nov 28, 2004 12:39 am 
Event wrote:
Does anyone know what actually causes the "telephony interface cannot be loaded" error? I get that everytime I try to access anything.


Sorry I don't. I never had problems when installing the software.
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