| Author |
Message |
doanh
Posts: 3
Phone Model:
siemens sx56
Service Provider:
ATT |
 
Fri Jan 13, 2006 3:18 pm |
My wife and I have Siemens SX56 PDA phone devices for almost 2 yrs now. Our contract is up in April. We are on a contract with a free replacement phone in two years, free nights and weekends starting at 7 pm, and free 200 additional anytime minutes. Conversations with representatives tell us that we will not get a free replacement pda phones from ATT because they are trying to migrate all the ATT customers.
Should I migrate now to get the refurb pda phones and get it over with or is there something they are not telling me?
Why is the data package so expensive for the blackberry? I do not think it was this much with ATT.
I do not care too much for EBAY because you never know what you are going to get.
ideas?
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Fri Jan 13, 2006 4:06 pm |
blackberry unlimited data is the same on both sides...49.99 and 39.99 for 4 mb
with the voice plans all are national roaming with rollover hence not as many minutes
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doanh
Posts: 3
Phone Model:
siemens sx56
Service Provider:
ATT |
Mon Jan 16, 2006 8:41 pm |
I called Cingular to make the migration today from ATT to Cingular. The first representative told me he could not locate my cell phone number in the system but was able to locate my wife cell phone number. However, he was able to get me the LG C2000 for FREE. I figure, not great but it should be okay for a short time.
He then recommends to transfer me to "customer care" to fix the problem so I can migrate. Customer care said there are no problems and transfer me back to another migration team member.
This time, they told me they are unable to provide me with the LG C2000 because it is not FREE! They told me that deal is for new customers only! Huh??? They said that since I get the corporate discount, I do not have access to those phones.
This guy said that the only free phones are the Samsung X497 and the Nokia 3120.
Can some body here give me an idea of how can this happen?
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Tue Jan 17, 2006 8:04 am |
software....the first rep knew the c1500 is free... he couldnt find you in the system for whatever reason... the second rep didnt have the 1500 to offer prolly cause it was out of stock and offered you the 2000 as a substitute
procedurally the first rep shouldnt have offered you anything as you are corporate and are on a different pricing matrix
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doanh
Posts: 3
Phone Model:
siemens sx56
Service Provider:
ATT |
Wed Jan 18, 2006 5:52 pm |
I got a couple of phone numbers to call for the business services from the Cingular forum. I was told to check the premier site and the offers were exactly what the first customer service guy told me!
I am going to call them again to see what's up.
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justin22
Posts: 213
Phone Model:
Samsung D807, Moto KRZR K1 Red
Service Provider:
Rogers Wireless |
Fri Feb 10, 2006 5:22 pm |
| Nick4597 wrote: | | True - Cingular is phasing out ATT wireless and by summer will have all former ATT customers fully migrated to the Cingular networi/billing/rate plans etc.... |
NOT TRUE!
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justin22
Posts: 213
Phone Model:
Samsung D807, Moto KRZR K1 Red
Service Provider:
Rogers Wireless |
Fri Feb 10, 2006 5:24 pm |
| justinflry wrote: | | Nick4597 wrote: | | True - Cingular is phasing out ATT wireless and by summer will have all former ATT customers fully migrated to the Cingular networi/billing/rate plans etc.... |
NOT TRUE! |
We will continue to honor any contracts that are still on AWS GSM system, TDMA on the other hand is a different story
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steva11
Posts: 1680
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sat Feb 11, 2006 6:04 pm |
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for TDMA I've heard rumours of the taking everyone off in the coming months, but it's not true...only rumours.
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justin22
Posts: 213
Phone Model:
Samsung D807, Moto KRZR K1 Red
Service Provider:
Rogers Wireless |
Sun Feb 12, 2006 1:45 am |
| steva11 wrote: | | for TDMA I've heard rumours of the taking everyone off in the coming months, but it's not true...only rumours. |
in probably about a year there'll be no TDMA with att.. there will only be the die hards with plans stacked with promos (800min on a 29.99 plan), the rest will be migrated. just over 100thou left so it shouldn't take long till those tdma towers are phased out anyways..
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steva11
Posts: 1680
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sun Feb 12, 2006 1:52 am |
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100,00? i've heard there are still approx. 400,000
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