| Author |
Message |
darky
Posts: 10
Phone Model:
Samsung D500
Service Provider:
T-Mobile |
 
Wed Sep 07, 2005 9:20 pm |
nope, i still need help. thanks 
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Technical Care
Posts: 63
Phone Model:
v300 (yea I know its old school)
Service Provider:
T-Mobile (DURR) |
Thu Sep 08, 2005 2:43 am |
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Your phone is always going to take the 0 off in the ip address and make it .50, but thats ok it should still work. Does your wap work? Sometimes if wap is not working properly MMS won't work either.
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darky
Posts: 10
Phone Model:
Samsung D500
Service Provider:
T-Mobile |
Thu Sep 08, 2005 7:00 am |
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my wap works, but my mms and email doesn't.
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Technical Care
Posts: 63
Phone Model:
v300 (yea I know its old school)
Service Provider:
T-Mobile (DURR) |
Thu Sep 08, 2005 9:28 am |
Have you had a chance to speak with our WDS department? I think that may be our next step darky. They are unsupported handset specialists who strictly deal with data features not working on unsupported phones.
You will have to go through customer care then to technical care and then to WDS....it is going to take you some time unfortunately to get to where you need to go, but they should be able to help.
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Samsung
Posts: 3141
Phone Model:
Motorola RAZR2 V8 |
Thu Sep 08, 2005 11:08 am |
We (CC) have transfer numbers for WDS/WDG  we will get you there quick 
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Technical Care
Posts: 63
Phone Model:
v300 (yea I know its old school)
Service Provider:
T-Mobile (DURR) |
Thu Sep 08, 2005 1:22 pm |
In the past CCR's have always told me they didn't have the number, and that it had to go to us first.
They were probably n00bs............AHHHH THE HUMANITY! 
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darky
Posts: 10
Phone Model:
Samsung D500
Service Provider:
T-Mobile |
Thu Sep 08, 2005 4:13 pm |
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I never heard of the WDS department.
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Technical Care
Posts: 63
Phone Model:
v300 (yea I know its old school)
Service Provider:
T-Mobile (DURR) |
Thu Sep 08, 2005 6:58 pm |
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Wireless Data Support is what it stands for I believe....they are tier 3 technicians, and the buck stops with them. They never give up on configurations....
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darky
Posts: 10
Phone Model:
Samsung D500
Service Provider:
T-Mobile |
Thu Sep 08, 2005 7:08 pm |
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How do I contact WDS?
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TommyT
Posts: 1
Phone Model:
Samsung D500
Service Provider:
T-Mobile |
Wed Sep 14, 2005 3:34 am |
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so anyone figure out the email settings yet? everything else works fine for me!
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