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Home > Cell Phone Forums > Manufacturers Talk > LG Talk > VX7000 USB data cable drivers fail to load in Windows XP

VX7000 USB data cable drivers fail to load in Windows XP

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steve6390
Antenna Booster Novice
Posts: 5

Phone Model:
VX7000

Service Provider:
Verizon
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Fri Dec 17, 2004 4:52 am 
Got the usb data cable from tangshop. Fits the VX7000 great. I plug in my phone and I'm prompted to install the drivers. Each driver fails in the same way saying the driver did not install properly, with the message: can't find the file specified, among others. Not sure what I'm doing wrong


Any help much appreciated!!
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admz24
3D Hologram Enthusiast
Posts: 11

Phone Model:
LG VX7000

Service Provider:
Verizon Wireless
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Fri Dec 17, 2004 2:45 pm 
LG USB Modem Drivers

These worked great for me. I am using XP Pro.
steve6390
Antenna Booster Novice
Posts: 5

Phone Model:
VX7000

Service Provider:
Verizon
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Fri Dec 17, 2004 11:22 pm 
admz24 -- thanks for the link! The installation process went fine, but when I plug in my VX7000, I get the new hardware found wizard popping up and asking me to point it to the drivers. That shouldn't even be necessary. Anyways, I point it to the LG drivers and I get the "problem installing the driver" message just as before.

Starting to wonder if my cable is bogus, although the system correctly identifes the names of the LG devices, so some communication is happening correctly.

Other info -- attaching to a DELL 4600, with a USB 2.0 port, which is supposed to be backwards compatible with USB 1.0.

Any other thoughts most appreciated.

Nytroman
Radiation Shield Addict
Posts: 131

Phone Model:
LG Voyager

Service Provider:
Verizon
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Sat Dec 18, 2004 3:11 pm 
i had the same problem, i just kept trying to install drivers and it finnaly went through....not the best advise, but it's was the way i got it to work
steve6390
Antenna Booster Novice
Posts: 5

Phone Model:
VX7000

Service Provider:
Verizon
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Sun Dec 19, 2004 5:46 pm 
Thanks Nytro -- I've tried a zillion times already icon_twisted.gif . Where did you get your cable and what kind is it??

Nytroman
Radiation Shield Addict
Posts: 131

Phone Model:
LG Voyager

Service Provider:
Verizon
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Sun Dec 19, 2004 6:04 pm 
it was a little expensive but it was a gift so i don't mind...it's the official VZW data link...i just had to reinstall them again on another computer, ran into the problem....but what i also saw was that you have to install usb AND com drivers, so you have to do it a couple of times, try and read carefully, take your time, try the LG site for drivers....datapilot i think has some drivers for you...if all else fails, i can try and send the VZW offical drivers from the disk i have...let me know icon_biggrin.gif
steve6390
Antenna Booster Novice
Posts: 5

Phone Model:
VX7000

Service Provider:
Verizon
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Tue Dec 21, 2004 1:55 am 
Nytro -- Thanks for the thought provoking post and the tip about www.datapilot.com. They have the most detailed how-to regarding the cable and driver's I've seen. I downloaded their drivers, but still no luck. I'm starting to think I have a defective cable.

Some questions for you:
When you plug in just your cable (no phone attached) on a virgin system, does WinXP prompt you for drivers? Mine doesn't. I don't see any unknown devices in device manager when just the cable is installed. My cable itself is a non-entity to windows.

Later, when I attached my phone, windows starts prompting me for all the various bits, and of course they all fail to install. I never see anything resembling a com port appear in dev manager. When I install ser2pl.sys (regardless of which one I use) the result is always failure with the message "can't find the file specified".

Many Thanks!

Nytroman
Radiation Shield Addict
Posts: 131

Phone Model:
LG Voyager

Service Provider:
Verizon
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Tue Dec 21, 2004 5:39 pm 
with just the cable connected windows will not pick it up.....so your good there....when the phone is connected is when it recognizes something is there.

thanks zcarman for sending him some drivers!

i don't think your cable is bad....thats gotta be very rare if it is...you might have other drivers or another program interfering with the installation of these drivers. any thoughts Zcarman?

trixterrrr
Antenna Booster Novice
Posts: 1

Phone Model:
LG VX7000BK

Service Provider:
Verizon
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Mon Apr 18, 2005 10:21 pm 
I tryed the links you guys posted, none of them worked for me. I have the LG VX7000BK, and bought a plain USB cable with out an install CD. When I plug in the USB cable, windows looks for a driver for a CP2101 USB to UART Bridge Controller. It displays it as other devices with a big yellow ?, and of course it dosen't work. Can any one help?



Thanks
vette8296
Antenna Booster Novice
Posts: 1

Phone Model:
lg pm325

Service Provider:
sprint
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Fri Jul 22, 2005 6:14 pm 
Do not let anyone tell you this is a unique problem. I have unloaded all drivers and retried many times all with the exact same problem. The cable is not bad. the drivers do not load for a reason yet explained by any thread. I suspect bad code in the driver itself. If a mismatch existed it would be shown in the system. Don't give up... I have tried two desktops and two laptops all have the same problem "finding" the driver file...
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