| Author |
Message |
dbyes
Posts: 4
Phone Model:
moto v400, lg1200
Service Provider:
Cingular |
 
Wed Jan 26, 2005 11:23 am |
| BraileyGirl1 wrote: | | Cingular is horrible! The service is not good at all. They need more towers. What is the purpose of Cingular anyway? And their prepaid is a total rip off! |
Oh come on now........starting 10 years ago in northern Indiana through many buyouts & mergers, I have used over 6 carriers. I have had Cingular service for over 4 years. Originally in Georgia, now in Texas. So far the best service yet. In Georgia I was the only one in the company that could use a cell phone inside. Everyone else went with the company's celluar provider - too bad for them.
I have not encountered any of the problems you seem to have. Although to be fair - my Motorola T720 GSM phone was worthless. Once I changed phones the reception improved by threefold, I can make calls where there were no bars before!!! 
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ericsimpson20
Posts: 1
Phone Model:
sanyo pm-8200
Service Provider:
sprint pcs |
Thu Jan 27, 2005 9:32 am |
| BraileyGirl1 wrote: | | Cingular is horrible! The service is not good at all. They need more towers. What is the purpose of Cingular anyway? And their prepaid is a total rip off! |
yeah i wouldn't bother with their prepaid-just go with tracfone. but yeah it really depends on where your at and the phone. i was with cingular til they did me dirty-$636 bill for direct bill charges?! i had the siemens s56 which was HORRIBLE!!! i couldn't even use it in my car! it would poweroff by itself even with a full charge. so i moved on to bigger and better things aka sprint!
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realboy2005
Posts: 82
Phone Model:
Motorola V3r (T-Mo), unlocked, flashed, flexed
Service Provider:
Former AT&T Wireless |
Thu Jan 27, 2005 12:10 pm |
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Cingular looks pretty good and solid here in MI, but there are a lot of places where AT&T Wireless' reception is much better than Cingular's.. i have AT&T Wireless' service for over 5 years and it's been great; however, I need to switch to Cingular only in case where there is no reception (very tall buildings, schools, universities)... there are not that many places where Cingular's network is better than AT&T's and actually exists in remote areas (that's why i think they start putting those 64k sims into their cell phones)
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VZWCareDude
Posts: 6
Phone Model:
Audiovox 9900
Service Provider:
Verizon Wireless |
Fri Jan 28, 2005 3:10 pm |
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I have to agree with the girl. And here is why- SBC, the parent company of Cingular, just chose Verizon Wireless as its wireless service company...Why wouldnt you choose your own wireless company? Hmm.....
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lester83
Posts: 59
Phone Model:
Motorola V551
Service Provider:
Cingular |
Sat Jan 29, 2005 8:51 pm |
| VZWCareDude wrote: | | I have to agree with the girl. And here is why- SBC, the parent company of Cingular, just chose Verizon Wireless as its wireless service company...Why wouldnt you choose your own wireless company? Hmm..... |
Wow, what an amazingly insightful comment. I wish that everyone had your expertise in running a huge coperation like SBC. Your impressive grasp of the intricate economic principles that go into making a decision like which wireless vendor to use on a company-wide scale shows pure guiness. I especially like how you overlooked any plausible reasoning for purchasing a service from an outside comapny.
I'm glad you don't run Pepsi. Based on your [lack of] reasoning since they own dorritos and I'm sure that they have a different cafeteria vendor, so the only conclusion is that dorritios must suck because their own parent company didn't choose them.
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realboy2005
Posts: 82
Phone Model:
Motorola V3r (T-Mo), unlocked, flashed, flexed
Service Provider:
Former AT&T Wireless |
Mon Jan 31, 2005 2:37 am |
lol hockeywolb... nice words.. nice expression!!! keep it up! 
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doraemon6688
Posts: 1
Phone Model:
S/E K700i
Service Provider:
Cingular & T-Mobile |
Mon Jan 31, 2005 4:46 am |
I just signed up new Cingular service today, while I still have my T-Mobile. Then, I realize that Cingular do suck for me, when I tried to dial-up to the Internet using Bluetooth Modem on the phone. Same phone works on T-Mobile, but does not for Cingular. It appears that Cingular has turned off this feature on their network, so by default, they don't let you use your phone to dial-up into a regular modem ISP. This is because they want to charge you for Wireless Internet services and their monthly plans and rates are outrageous compared to T-Mobile. With T-Mobile, dial-up works without paying anything extra.
In sense of Bluetooth Dial-Up ISP support, Cingular do suck! Otherwise, reception is definitely better since the AT&T join up.
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jackslim
Posts: 26
Phone Model:
Kyocera Strobe
Service Provider:
metroPCS |
Mon Jan 31, 2005 7:22 am |
| doraemon6688 wrote: | I just signed up new Cingular service today, while I still have my T-Mobile. Then, I realize that Cingular do suck for me, when I tried to dial-up to the Internet using Bluetooth Modem on the phone. Same phone works on T-Mobile, but does not for Cingular. It appears that Cingular has turned off this feature on their network, so by default, they don't let you use your phone to dial-up into a regular modem ISP. This is because they want to charge you for Wireless Internet services and their monthly plans and rates are outrageous compared to T-Mobile. With T-Mobile, dial-up works without paying anything extra.
In sense of Bluetooth Dial-Up ISP support, Cingular do suck! Otherwise, reception is definitely better since the AT&T join up. |
There is a extra feature they have to add to your phone for you to be able to use it as a modem. It dosn't cost anything extra, but you do have to ask for it, to have the feature added. Just call customer service and tell them that you want to use your phone as a modem and they can help you out.
On the other had I do somewhat agree with the topic of the topic Cingular is horrible. As far as reception goes I have no problem in my area never less than 3 bars even when I'm indoors, but I have had an overall dissapointing time each time I've called cingular. Customer service reps promise call backs and assure me trouble tickets have been generated only to get no response. It's an ongoing dissapointment. Once they work on this issue I'll be much happier to say I'm a cingular customer, if not I'll be switching providers at the end of my contract.
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rheubug
Posts: 4
Phone Model:
mpx220
Service Provider:
cingular |
Mon Jan 31, 2005 12:39 pm |
good news on my end for experience with Cingular Customer Service...
Was having MMS issues, called a couple times, great people..3rd try they passed it on to tech support, gave me a trouble ticket and they called back not once but twice to check on the issue and a third followup after that...
i have been very pleased with Customer Service, of course i was one of the rare few who had great luck with AT&T service as well...
the magic words have always been "may i speak with your supervisor please"...reserved only for a rude CS when i was getting nowhere with, even using honey...(get more flies that way)...
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hnyswtdl
Posts: 26
Service Provider:
blue and orange |
Tue Feb 01, 2005 4:31 am |
hey, as a customer service rep, I like to keep my customers happy! lol, I'm even here trying to help answer questions!
But I do know that Cingular had a poor reputation before the merger for their service. I also know that AT&T (where alot of the new representatives are from) prided themselves for their customer service.
I know in my call center alone, they have weeded out alot of the reps who didn't seem to care about the customer.
So what i'm really trying to say is give us another call, and see if we can fix the problem for you!
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