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Problems with mobile phone tools and v600

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jdwme
Radiation Shield Addict
Posts: 165

Phone Model:
G1

Service Provider:
T-Mobile
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Sat Jan 08, 2005 2:57 am 
ok, here's my problem, see if anyone can help with this.
i have a v600 flexed to v620. i'm trying to install mpt on my laptop that runs win 98, it finds a new device and says the driver is loaded for it but mpt will not connect to my phone and my phone does not show up in the device manager, just unknown usb device. if i go under modems i can install a motorola mobile modem but it wants to run through com1. has anyone else used mpt on win 98 and know what i need to do to get my computer to recognize my phone? icon_question.gif
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Old_Fool
Moderator
Posts: 2182

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Sat Jan 08, 2005 3:11 am 
jdwme wrote:
ok, here's my problem, see if anyone can help with this.
i have a v600 flexed to v620. i'm trying to install mpt on my laptop that runs win 98, it finds a new device and says the driver is loaded for it but mpt will not connect to my phone and my phone does not show up in the device manager, just unknown usb device. if i go under modems i can install a motorola mobile modem but it wants to run through com1. has anyone else used mpt on win 98 and know what i need to do to get my computer to recognize my phone? icon_question.gif


I hope i'm wrong but i think it does not work with 98 has to be 98se. but you can try this, this was happen to me long ago and i hasd to do thisto make it work.
Delete all usb root hub, usb serial controller....also look in modem to see if you fone modem is there(with fone plug in) if it is deleted too then unplug fone. Now reboot and as laptop rebooting plug fone back in. Laptop will re install all the usb root hub ect.. go with ok and then it will see you fone. Atleast it work in my situation. Good luck

jdwme
Radiation Shield Addict
Posts: 165

Phone Model:
G1

Service Provider:
T-Mobile
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Sat Jan 08, 2005 12:49 pm 
and you had 98 on yours? this is what i get for needing windows98 to run applications that are not yet compatible with xp. darn those programs that still need a "dos" based system! Thanks Old Fool

caylinn
3D Hologram Enthusiast
Posts: 14

Phone Model:
Motorola V600 & V505

Service Provider:
Cingular
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Sat Jan 08, 2005 3:59 pm 
jdwme wrote:
and you had 98 on yours? this is what i get for needing windows98 to run applications that are not yet compatible with xp. darn those programs that still need a "dos" based system! Thanks Old Fool


Two things-- I don't think that the 98 "classic" has the support for USB that you need, that's why the need for 98 "second edition" or version "c."

Also, you might well be able to run XP incompatible software (such as dos based apps) by setting the software compatibility for the product. You can do that by either using the help and support center (look up software compatibility), the wizard, or do it manually by creating a shortcut to the program, then right clicking the shortcut, going to properties, then going to compatibility and then put a check in the box for "run this program in compatibility mode" and chose the correct OS in the drop down box (such as 98/ME or even windows 95 if necessary). XP should "gear down" for the program when it is running (by putting the program in its own virtual machine). Mind you, that could possibly cause conflicts while other programs are running in the background (older programs do not share with others well at all), so if that's a problem then make sure nothing else is open while you use the program, then when you are done, close it and go back to whatever it is you would use XP for....

Also, if you must use 98 for your program, maybe you might want to look into using virtual pc or vmware to run 98 on a XP box. It's just safer.

I'll get off my soapbox now. ; ) Sorry to bother ya if you already knew that stuff, just trying to help.

jdwme
Radiation Shield Addict
Posts: 165

Phone Model:
G1

Service Provider:
T-Mobile
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Sat Jan 08, 2005 7:47 pm 
old fool that didn't work, i keeps pulling up an unknown device, it won't even look at the usb ports for a modem. now this is starting to irritate me. i've installed the moto usb driver twice on my computer and it just says it's an unknown device.

jdwme
Radiation Shield Addict
Posts: 165

Phone Model:
G1

Service Provider:
T-Mobile
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Sat Jan 08, 2005 7:50 pm 
caylinn wrote:
jdwme wrote:
and you had 98 on yours? this is what i get for needing windows98 to run applications that are not yet compatible with xp. darn those programs that still need a "dos" based system! Thanks Old Fool


Two things-- I don't think that the 98 "classic" has the support for USB that you need, that's why the need for 98 "second edition" or version "c."

Also, you might well be able to run XP incompatible software (such as dos based apps) by setting the software compatibility for the product. You can do that by either using the help and support center (look up software compatibility), the wizard, or do it manually by creating a shortcut to the program, then right clicking the shortcut, going to properties, then going to compatibility and then put a check in the box for "run this program in compatibility mode" and chose the correct OS in the drop down box (such as 98/ME or even windows 95 if necessary). XP should "gear down" for the program when it is running (by putting the program in its own virtual machine). Mind you, that could possibly cause conflicts while other programs are running in the background (older programs do not share with others well at all), so if that's a problem then make sure nothing else is open while you use the program, then when you are done, close it and go back to whatever it is you would use XP for....

Also, if you must use 98 for your program, maybe you might want to look into using virtual pc or vmware to run 98 on a XP box. It's just safer.

I'll get off my soapbox now. ; ) Sorry to bother ya if you already knew that stuff, just trying to help.

I do have se for my computer, the programs i need to run on 98 just won't run on xp at all, no matter how i set up xp, i've tried. i've even had to contact the creator of the programs and they all tell me there is no way to run xp. put i really need my phone to hook up to this laptop. everytime i try to add a new modem it won't even look at the usb ports to add the modem to, it wants to use com1 or the printer port

jdwme
Radiation Shield Addict
Posts: 165

Phone Model:
G1

Service Provider:
T-Mobile
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Sat Jan 08, 2005 8:21 pm 
ok, so i got it to connect through blue tooth, but not through the cable, guess my desktop will have to be the computer to do all the flashing and flexing

Old_Fool
Moderator
Posts: 2182

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Sat Jan 08, 2005 10:32 pm 
jdwme wrote:
ok, so i got it to connect through blue tooth, but not through the cable, guess my desktop will have to be the computer to do all the flashing and flexing


Now this won't make any scent to you but what verson of MPT you start out with? if it is 3.0 then update to 3.19 then you need the 1.23 basic verson, i have cpouple people told me that so you might want to try.

jdwme
Radiation Shield Addict
Posts: 165

Phone Model:
G1

Service Provider:
T-Mobile
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Sun Jan 09, 2005 1:11 am 
actually it's version 2.16, in fact i'm posting this while i'm using the bluetooth connection to get my laptop online through the phone, 56k is so slow....i miss my wifi network i have at the house

Old_Fool
Moderator
Posts: 2182

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Sun Jan 09, 2005 7:19 am 
jdwme wrote:
actually it's version 2.16, in fact i'm posting this while i'm using the bluetooth connection to get my laptop online through the phone, 56k is so slow....i miss my wifi network i have at the house


With fone plug in live updated to 3.19 that should solve the problem, actualy all you need is 3.0 but what the hec might as well get the latest icon_biggrin.gif
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