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Home > Cell Phone Forums > Manufacturers Talk > Samsung Talk > White Screen when I try to take a Photo on my SGH-E700

White Screen when I try to take a Photo on my SGH-E700

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BroadyBoy
Antenna Booster Novice
Posts: 2

Phone Model:
SGH-E700

Service Provider:
Vodafone
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Tue Jan 18, 2005 4:05 am 
I have a fairly new SGH-700. The phone itself is in new condition, however I am having a problem with the Camera feature on the phone. I have read the phones manual but this has not helped me.
When I enter the Camera Menu and select Take Photos the screen goes completely white, If I press the photo capture button, the image is displayed as a Green Screen. I have tried adjusted the LCD brightness and the contrast etc and this has made no difference. People can send me Picture Messages and these display correctly on the phone.
Does anyone know if my settings are wrong or is it something more serious.
Hope to hear from someone soon.
Thanks
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kiran6
Antenna Booster Novice
Posts: 6

Phone Model:
D500

Service Provider:
Orange
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Tue Jan 18, 2005 11:57 am 
This happened to my e700 a couple of months ago. I think it is a fault with the phone because quite a few people have said the same. Mine happened I think because I dropped it outside waqs fine for months then one day decided that the camera should stop working and like yours my screen went white everytime I went o take a photo.

The only solution I had for myself was to buy a new phone which I did samsung D500. You could contact somone from Samsung their customer service number is 0870 242 0303. Hope this helps.
BroadyBoy
Antenna Booster Novice
Posts: 2

Phone Model:
SGH-E700

Service Provider:
Vodafone
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Tue Jan 18, 2005 12:41 pm 
I thought as much, the thing is, I dont think its ever been dropped. Do you think it would be something covered by warranty? Thanks heaps for your reply

kiran6
Antenna Booster Novice
Posts: 6

Phone Model:
D500

Service Provider:
Orange
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Wed Jan 19, 2005 10:44 am 
Yes I think it is covered within a year but the only thing is you have to send it to Samsung and you will lose all your messages and numbers unless you put them on your computer. I only had mine for 7 months and it did this, eventually the whole screen went like when I just opened the flip so I couldn't see anything!! So I thought I better buy a new phone!
danbarsley
Antenna Booster Novice
Posts: 1

Phone Model:
samsung e700

Service Provider:
orange
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Mon Jan 31, 2005 6:36 pm 
hi im having the same problem and im sending it away to samsung in few days to be repaired. if they solve the problem ill let u know

himura kenshin
Radiation Shield Addict
Posts: 101

Phone Model:
Samsung SGH-X100 Firmware: X10JVWK1
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Tue Feb 01, 2005 11:53 am 
This happened to my friend once, but It turned out that the camera was on "Night-mode".

woody
Antenna Booster Novice
Posts: 1

Phone Model:
SAMSUNG SGH E710

Service Provider:
T mobile
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Wed Feb 02, 2005 6:51 am 
you need a new LCD screen which costs arond £65.00 to fit icon_biggrin.gif
pinobjork
Antenna Booster Novice
Posts: 2

Phone Model:
Samsung E700
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Thu Feb 03, 2005 9:06 am 
woody wrote:
you need a new LCD screen which costs arond £65.00 to fit icon_biggrin.gif

Really??? This morning my E700 became white, too! First I couldn't take pictures anymore, and then, the screen turned into white!
Congratulation to Samsung! I see this is a common problem for E700 owners! A very good mobile!
So, it is not a firmware problem?
Help!!!

himura kenshin
Radiation Shield Addict
Posts: 101

Phone Model:
Samsung SGH-X100 Firmware: X10JVWK1
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Thu Feb 03, 2005 12:32 pm 
Are you sure your phone isn't on Night Mode?
pinobjork
Antenna Booster Novice
Posts: 2

Phone Model:
Samsung E700
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Fri Feb 04, 2005 2:54 am 
I'm sure! Unfortunately! And reading in other forums, I noticed that I'm not the only one with white screen!
Well... Thanks Samsung!
I know what I don't have to buy next time....
Bye
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