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Home > Cell Phone Forums > Manufacturers Talk > Sony Ericsson Talk > T610 crashing

T610 crashing

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Flyperson
Antenna Booster Novice
Posts: 2

Phone Model:
SE T610

Service Provider:
Orange
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Mon Jul 21, 2003 9:30 pm 
Hi there. Please accept my appologies if this has been done to death already.

I've had my T610 on Orange for 10 days now and I generally love it. However, it has crashed/frozen/restarted 4 times in those 10 days. One time I had to remove the battery to get it going again. My question is whether this is normal for this phone; I appreciate that it's a complex piece of new technology so maybe there are still some bugs flying around. I'd like some feedback as I only have a couple more days left to get a new replacement. OTOH, I don't want to go to the bother of a new phone if this behaviour is common; do other users suffer these problems?

TIA,

F.
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acider
Antenna Booster Novice
Posts: 1

Phone Model:
T610

Service Provider:
Starhub
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Tue Jul 22, 2003 1:51 am 
as with all hitech phone, bugs do exists but on a set to set basis, if u are unlucky u will get a set with lots of problem. my t610 works fine and it had only froze once when i was playing the games. thats about it! if your problem persist , better to send it back and get a new one and pray for the better.

Lundwall
Antenna Booster Novice
Posts: 5

Phone Model:
SonyEricsson T610

Service Provider:
Comviq
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Tue Jul 22, 2003 5:06 am 
I have had the same problem with my T610, but it's only when the network is busy... I have done some research and I've seen a lot of people who had this problem, but it was fixed when they upgraded the firmware...

I'll upgrade the firmware in a week or two, we'll see if it's better after that... icon_smile.gif
tangkew
Radiation Shield Addict
Posts: 94
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Tue Jul 22, 2003 9:37 am 
what's the version of the upgrade? icon_question.gif

I still have the older version R1A081 icon_surprised.gif

Lundwall
Antenna Booster Novice
Posts: 5

Phone Model:
SonyEricsson T610

Service Provider:
Comviq
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Tue Jul 22, 2003 12:17 pm 
The new one is called R1L... Fixes a lot of bugs and makes the phone a little faster...

Here's a little list with updates:

- The standby clock comes with new font but still is hard to see the clock.
- Network signal has darker color
- The menu system works better and faster
- No more lagging with the polyphonic + picture (when you received call)
- Added 1 language (Bahasa Malaysia)
- *.gif (screensavers) look smoother

and more
tangkew
Radiation Shield Addict
Posts: 94
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Tue Jul 22, 2003 11:12 pm 
cool. wonder if the new version is available here???
guess will give the customer service a call soon....

Flyperson
Antenna Booster Novice
Posts: 2

Phone Model:
SE T610

Service Provider:
Orange
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Wed Jul 23, 2003 10:23 am 
Thanks so much for the feedback. All in all I think I'll keep the phone I have, especially as it hasn't phone/crashed in the last few days. I would feel foolish if I did the exchange and the new one behaved in the same way. As I originally thought a phone this complex is bound to have a few odd problems.

As it happens my firmware version is: R1A081, I'll upgrade in due course.

BTW, is it just me or has anyone else noticed that in the "Calls" list, some items aren't displayed in correct date/time order; especially missed calls appear to be demoted on occasions.

Anyway, thanks again for the help; even it is does crash from time to time I still think the T610 is the phone of the moment.

Regards,

F. icon_alien.gif
hazeuk
Antenna Booster Novice
Posts: 1

Phone Model:
Ericsson T610

Service Provider:
O2
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Fri Jul 25, 2003 9:03 am 
where and how can i get the firmware upgarde as I have had teh freezing clock 3 times in 10 days. Rather than replace the phone if I can get the new firware?

Thanks

Lundwall
Antenna Booster Novice
Posts: 5

Phone Model:
SonyEricsson T610

Service Provider:
Comviq
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Fri Jul 25, 2003 9:17 am 
Quote:
where and how can i get the firmware upgarde as I have had teh freezing clock 3 times in 10 days. Rather than replace the phone if I can get the new firware?


Just go to a SE service center and they fix it for you. Doesn't cost anything if you have your guarantee.

Vivek
Antenna Booster Novice
Posts: 2

Phone Model:
Sony Ericsson T610

Service Provider:
Orange
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Sun Jul 27, 2003 8:13 am 
Fly, I received a call from the Orange Executive office last week, after complaining about upgrade problems.
I have the same calls list problem aswell.
They said the normal Orange insurance should cover any phone problems. However, firmware upgrades were a different issue. They wouldn't say anymore about whether I would be able to upgrade the firmware over the first year, under SE warranty.
Their excuse was the customised (?) Orange software in the T610! icon_razz.gif
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