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AT&T rep here for general questions

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Author Message
birdman
Antenna Booster Novice
Posts: 1

Phone Model:
Moto V551

Service Provider:
Cingular
Reply with quote Report post to Moderator
Fri Dec 30, 2005 10:31 pm 
borra60,

I am in almost the exact same situation icon_sad.gif . Any luck unlocking?
I've done probably the same online research that you have; seems everything out there charges a fee - sucks to have to pay to unlock.
Maybe we could "accidentally" break our phones and get a warranty replacement icon_cool.gif ?


borra60 wrote:
elmo01 wrote:
borra60 wrote:
Have a question. I am an AT&T customer with corporate sponsorship. I would like to migrate to Cingular but they won't let me re-use my current phone: 5 month old Moto V551. The offer same new one for me to buy! All I want to do is to get 1 new phone and keep my Moto with new 2 year contract. icon_sad.gif



take the free phone... unlock the 551 and transfer the sim


If V551 was easy to unlock I would not ask the question...
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elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Sat Dec 31, 2005 9:03 am 
borra60 wrote:
elmo01 wrote:
borra60 wrote:
Have a question. I am an AT&T customer with corporate sponsorship. I would like to migrate to Cingular but they won't let me re-use my current phone: 5 month old Moto V551. The offer same new one for me to buy! All I want to do is to get 1 new phone and keep my Moto with new 2 year contract. icon_sad.gif



take the free phone... unlock the 551 and transfer the sim


If V551 was easy to unlock I would not ask the question...


it is fairly easy to unlock...you have to pay a small fee where you have a motorola...
lovnsf
Antenna Booster Novice
Posts: 4

Phone Model:
Motorola Razor

Service Provider:
Cingular
Reply with quote Report post to Moderator
Sun Jan 01, 2006 2:34 pm 
Hi there. Let's see if I can be clear about my situation. 10 months ago I signed a 2 year contract with AT&T (after Cingular had bought it). I kept my AT&T service plan because it was still better than Cingular. Yesterday morning my phone broke. I went to a Cingular store and they told me I had to upgrade to a new phone and a Cingular plan. I thought, "what ever, i just need a phone." So now i have switched and am so sad icon_sad.gif that I did. I am not getting all of my text messages. So many of my friends on Sprint, Verizon and Cingular have said they text messaged me but I am not receiving them. I called customer service yesterday and they said that nothing is wrong. I went back to the store and switched my phone and sim card. -- Sill not able to receive text messages however I am able to send. Any suggestions? Also, If i'm unable to resolve the problem I'd like to go back to my old AT&T plan. The sales guy told me yes, this is possible but it will take 4 business days to get a new sim card-- thus 4 days without a phone. Is there anything else I can do?

borra60
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola V551

Service Provider:
AT&T
Reply with quote Report post to Moderator
Tue Jan 03, 2006 8:56 pm 
birdman,

the only reference I found is here:
http://www.howardforums.com/showthread.php?t=768122&page=1&pp=15

Did not look easy, but I am not an expert... icon_wacko.gif

birdman wrote:
borra60,

I am in almost the exact same situation icon_sad.gif . Any luck unlocking?
I've done probably the same online research that you have; seems everything out there charges a fee - sucks to have to pay to unlock.
Maybe we could "accidentally" break our phones and get a warranty replacement icon_cool.gif ?


borra60 wrote:
elmo01 wrote:
borra60 wrote:
Have a question. I am an AT&T customer with corporate sponsorship. I would like to migrate to Cingular but they won't let me re-use my current phone: 5 month old Moto V551. The offer same new one for me to buy! All I want to do is to get 1 new phone and keep my Moto with new 2 year contract. icon_sad.gif



take the free phone... unlock the 551 and transfer the sim


If V551 was easy to unlock I would not ask the question...
icon_wacko.gif
theupsstore
Antenna Booster Novice
Posts: 1

Phone Model:
g4015

Service Provider:
cingular
Reply with quote Report post to Moderator
Thu Jan 05, 2006 11:12 am 
Hi I broke my phone the other day and i thought well let me just switch my sim card back to my old phone and its now asking for a restriction code. No one has been able to help me with this.

please email me at slayre7x7@hotmail.com


thank you

elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Sun Jan 08, 2006 9:05 am 
theupsstore wrote:
Hi I broke my phone the other day and i thought well let me just switch my sim card back to my old phone and its now asking for a restriction code. No one has been able to help me with this.

please email me at slayre7x7@hotmail.com


thank you


what exactly does it say on the screen?
chelsearenee
Antenna Booster Novice
Posts: 1
Reply with quote Report post to Moderator
Thu Jan 26, 2006 10:19 pm 
[can i get an unlock code pleeeeeeeeease
cycling
Antenna Booster Novice
Posts: 1

Phone Model:
LG4015

Service Provider:
At&t Wireless
Reply with quote Report post to Moderator
Sun Jan 29, 2006 2:42 pm 
Why cant I buy a F/Phone From AT&T?????

steva11
Flashing Antenna Designer
Posts: 1680

Phone Model:
w810i/pearl

Service Provider:
Rogers
Reply with quote Report post to Moderator
Sun Jan 29, 2006 8:25 pm 
because AT&T wireless no longer exists.

call custoemr care and decline the upgrade to cingular offer. depending on the rep, there may be phones available. however, it will only be 4 crappy nokia models at the most...if any.

there are phones in stock, but they are exremely limited. most are kept to honour warranty/insurance.
barlowerin
Antenna Booster Novice
Posts: 1
Reply with quote Report post to Moderator
Mon Jan 30, 2006 4:48 pm 
If my AT&T phone broke and I have a sim card--can I just buy the same phone on ebay and get it up and running by adding the new sim card and charging the battery?


jdelacruz wrote:
hnyswtdl wrote:
I'm here to answer any general questions, I work at AT&T (now cingular) and I get to still handle AT&T Customers! (Yay!)

I can answer general questions, but I do have a limit on what I can do (no account specific information!)

I've looked around the posts a little bit, and it seems alot of people are confused, so feel free to email me, and I'll do whatever I can to help!
icon_sad.gif I have a t721 motorola that I was using with at&t before and now I have cingular what can I do to be able to make work with my new provider.
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