Mobiledia: Cell Phones
Google
Web Mobiledia.com

Find us on Facebook We're on Facebook! Join our Group or take our fun What's Your Cell Phone? Quiz and get matched with the perfect cell phones for your lifestyle.
 

Home > Cell Phone Forums > Carriers Talk > AT&T Talk > AT&T rep here for general questions

AT&T rep here for general questions

Page 5 of 16
This topic is locked you cannot edit posts or make replies
Prev  1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16  Next
Author Message
jjg247
Antenna Booster Novice
Posts: 4
Reply with quote Report post to Moderator
Thu Apr 07, 2005 8:59 pm 
Elmo01,

I posted this earlier in this thread, do you have any thoughts or suggestions?

I signed up for ATT gsm, last may and purchased the NEC 525. Phone is great but I want a new one. WHen I purchased the phone there were big posters everywhere that stated every year ATT custimers were eligible for new equipment(I think it was a $75 credit towardfs the purchase of a new phone.

So I called ATT(now Cingular) and tell them I would like to upgrade my phone using the Att credit, they say they have never heard of this special before and will not acknowledge it. Does anyone else remember this, and if so how can I prove it to Cingular? Maybe a web reference?

Thanks for any help anyone can provide.



Thanks
Advertisement
 

fishboy
Antenna Booster Novice
Posts: 4

Phone Model:
Mot V551

Service Provider:
Cingular Blue
Reply with quote Report post to Moderator
Thu Apr 07, 2005 11:28 pm 
elmo01 wrote:
fishboy wrote:
When I recieve a call on my cell phone Mot v551, I get a lot of buzzing and static on my landline during the ring and/or the call itself. Is there a way to avoid this? I recently switched from Verizon and this never happened with their CDMA2000 service. PLease let me know becasue this is VERY annoying and almost unbearable.



I'll bet that your landline phone is a cordless...its called RF spillover or burn-thru... the reciever on the cordless is within the bandpass or a harmonic/sub-harmonic of the 850 or 1900 mhz signal that your phone operates on...if you power the pohne on you will be able to hear it register in as well.... this phenomena is common on speaker phones as well...


So thanks for the post, but my phone is not cordless. It's acutally a wired headset. But even when it happens and I switch over to the corded handset, I still get the same buzzing and static sound. One other thing that is weird is that I also get the same sound coming from my computer speakers. I can always tell when I'm recieiving an SMS message or an incoming call before the phone rings, because I hear the buzz starting over my speakers. Is there any way to makes adjustments to avoid it? Maybe a device on my headset cord or phone line. What about buying a headset or phone that has some sort of sheilding built in. Is there such a thing? I'm desperate here. It's really bad.

elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Fri Apr 08, 2005 5:09 am 
fishboy wrote:
elmo01 wrote:
fishboy wrote:
When I recieve a call on my cell phone Mot v551, I get a lot of buzzing and static on my landline during the ring and/or the call itself. Is there a way to avoid this? I recently switched from Verizon and this never happened with their CDMA2000 service. PLease let me know becasue this is VERY annoying and almost unbearable.



I'll bet that your landline phone is a cordless...its called RF spillover or burn-thru... the reciever on the cordless is within the bandpass or a harmonic/sub-harmonic of the 850 or 1900 mhz signal that your phone operates on...if you power the pohne on you will be able to hear it register in as well.... this phenomena is common on speaker phones as well...


So thanks for the post, but my phone is not cordless. It's acutally a wired headset. But even when it happens and I switch over to the corded handset, I still get the same buzzing and static sound. One other thing that is weird is that I also get the same sound coming from my computer speakers. I can always tell when I'm recieiving an SMS message or an incoming call before the phone rings, because I hear the buzz starting over my speakers. Is there any way to makes adjustments to avoid it? Maybe a device on my headset cord or phone line. What about buying a headset or phone that has some sort of sheilding built in. Is there such a thing? I'm desperate here. It's really bad.



not that I know of...

try putting the cell further away from where you are with the phone...(other side of the room)

elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Fri Apr 08, 2005 5:16 am 
jjg247 wrote:
Elmo01,

I posted this earlier in this thread, do you have any thoughts or suggestions?

I signed up for ATT gsm, last may and purchased the NEC 525. Phone is great but I want a new one. WHen I purchased the phone there were big posters everywhere that stated every year ATT custimers were eligible for new equipment(I think it was a $75 credit towardfs the purchase of a new phone.

So I called ATT(now Cingular) and tell them I would like to upgrade my phone using the Att credit, they say they have never heard of this special before and will not acknowledge it. Does anyone else remember this, and if so how can I prove it to Cingular? Maybe a web reference?

Thanks for any help anyone can provide.



Thanks



that 75.00 credit sounds like a rebate offer when you originally bought the phone...

or mebbe sometimes around christmas there are short lived promos for contract renewals...


on your phone...

why not just migrate to Cingular...? ATT cant sell you a phone in all likelyhood probabaly because they (we) have very limited supplies variable by market

... the other option is ebay...
jjg247
Antenna Booster Novice
Posts: 4
Reply with quote Report post to Moderator
Fri Apr 08, 2005 11:16 am 
There was a rebate on my phone (nec 525), but the deal I am talking about specified that every year At&T customers were eligible for a credit towards new equipment.

elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Sat Apr 09, 2005 6:02 am 
jjg247 wrote:
Elmo01,

I posted this earlier in this thread, do you have any thoughts or suggestions?

I signed up for ATT gsm, last may and purchased the NEC 525. Phone is great but I want a new one. WHen I purchased the phone there were big posters everywhere that stated every year ATT custimers were eligible for new equipment(I think it was a $75 credit towardfs the purchase of a new phone.

So I called ATT(now Cingular) and tell them I would like to upgrade my phone using the Att credit, they say they have never heard of this special before and will not acknowledge it. Does anyone else remember this, and if so how can I prove it to Cingular? Maybe a web reference?

Thanks for any help anyone can provide.



Thanks



What you are describing sounds like a promotional credit that was active last spring for a new customer sign-up or contract renewals at that time (a limited time offer)...

AFAIK the NEC 525 is no longer in production...so finding a "new" one may prove challenging to say the least...

as a solution...

look at your rate plan... compare it to the currently offered Cingular plans... decide what works better for you (there are pluses and minuses on both sides)... if the new Cingular works better... migrate your phone number over (then you get a discounted phone of your choice... pick something close to the 525 like a SE Z500A) if the ATT plan works better for you... go to ebay...att only has limited phones available as Cingular bought them last fall...

hope that helped
jjg247
Antenna Booster Novice
Posts: 4
Reply with quote Report post to Moderator
Sat Apr 09, 2005 11:10 am 
I called and they said becuase I had a corporate sponsorship account I could upgrade my phone wiothout migrating. They let me buy a v551 for $79 after taxes. I think thats cheaper then they are giving to the people who sign new two year agreements.

Anyway thanks for the help

elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Sat Apr 09, 2005 11:35 am 
jjg247 wrote:
I called and they said becuase I had a corporate sponsorship account I could upgrade my phone wiothout migrating. They let me buy a v551 for $79 after taxes. I think thats cheaper then they are giving to the people who sign new two year agreements.

Anyway thanks for the help


that is an exceptionally good price...Online Price:$149.99
(thats the cheapest for a consumer account)

jump at it!!!

tambay
Antenna Booster Novice
Posts: 1

Phone Model:
looking at SGH-P777

Service Provider:
Tmobile switching to cingular
Reply with quote Report post to Moderator
Mon Apr 11, 2005 5:35 am 
hi Elmo,
My company is offering discounts to att costumers, but the phone I like (p777) is only available thru cingular. My question is can I still get those discounts(4%off bill)?

Thanks

elmo01
Moderator
Posts: 2219

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Mon Apr 11, 2005 7:55 am 
tambay wrote:
hi Elmo,
My company is offering discounts to att costumers, but the phone I like (p777) is only available thru cingular. My question is can I still get those discounts(4%off bill)?

Thanks


you would be ordering your equipment thru NBO (National Business Operations) that is the only way you can get your discount... I am conmsumer customer care so I cant say with certainty that you will be able to reatin you ATT service but you may be asked to migrate to cingular... call and check your options (888) 444-4410
This topic is locked you cannot edit posts or make replies Prev  1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16  Next
Page 5 of 16

Similar Topics


 Topic   Posts 
No new posts A few Voyager questions 5
No new posts Questions regarding MEdiaNet 5
No new posts Questions on Samsung i760 8
No new posts Sprint coverage questions 69
No new posts Questions about T-Mobile Sidekick LX 7
No new posts T-Mobile Sidekick D-Wade Edition questions 5
No new posts AT&T night and weekend minutes questions 8
No new posts Sony Ericsson W300i - New phone questions 11
No new posts Prepaid AT&T SIM card questions 6
No new posts T-Mobile Dash data plans questions 8


New AT&T Cell Phones


Motorola Tundra (VA76r)Pantech C630LG Incite (CT810)Samsung A777Samsung Eternity (A867)
Motorola Tundra (VA76r) Pantech C630 LG Incite (CT810) Samsung A777 Samsung Eternity (A867)
More AT&T Phones >


Home > Cell Phone Forums > Carriers Talk > AT&T Talk > AT&T rep here for general questions


Find Free Phones
Free Cell Phones Free Cell Phones
Free Camera Phones Free Camera Phones
Free Smartphones Free Smartphones

Carriers Talk

AT&T Talk (Cingular) AT&T Talk (Cingular)
Sprint Nextel Talk Sprint Nextel Talk
T-Mobile Talk T-Mobile Talk
Verizon Wireless Talk Verizon Wireless Talk
CSR Talk CSR Talk

Manufacturers Talk

Apple Talk Apple Talk
LG Talk LG Talk
Motorola Talk Motorola Talk
Nokia Talk Nokia Talk
Samsung Talk Samsung Talk
Sony Ericsson Talk Sony Ericsson Talk
Smartphone / PDA Talk Smartphone / PDA Talk

Mobiledia Community

The Lounge The Lounge
News Headlines News Headlines
The Rules The Rules
Meet the Team Meet the Team
Forum Archive Forum Archive


Google
Web Mobiledia.com

©2002-2009 Mobiledia Corp. A Cell Phone Resource Site. All Rights Reserved. Terms of Use | Privacy Policy