"I would say that there is a defect in your phone... if the phone is still covered by warranty ... do a warranty claim... if not... buy a new one... if you dont wanna buy... avoid using your phone at 10 pm thursdays..."
This just didn't start happen until my contract was up with ATT. It seems like after talking with a lot of people in my area that are former att customers that they started haveing all kinds of different problems to dropped phones calls to other things, I was starting to wonder if it was Cingular forceing those people to buy a new phone so that they would have to become cingular customers.
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jdelacruz Posts: 2
Phone Model: T721
Service Provider: AT&T
Sat Sep 24, 2005 2:33 am
hnyswtdl wrote:
I'm here to answer any general questions, I work at AT&T (now cingular) and I get to still handle AT&T Customers! (Yay!)
I can answer general questions, but I do have a limit on what I can do (no account specific information!)
I've looked around the posts a little bit, and it seems alot of people are confused, so feel free to email me, and I'll do whatever I can to help!
I have a t721 motorola that I was using with at&t before and now I have cingular what can I do to be able to make work with my new provider.
jdelacruz Posts: 2
Phone Model: T721
Service Provider: AT&T
Sat Sep 24, 2005 2:37 am
I have a T721 Motorola phone that I was using with AT&T but I change to cingualr my phone does not work with cingular I took the phone to cingular and they don't want to unlocked for me. Can you please help is suck to buy another phone just because they want to make money.
elmo01 Posts: 2341
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Mon Sep 26, 2005 8:13 am
lndshark11 wrote:
elmo01 Wrote
"I would say that there is a defect in your phone... if the phone is still covered by warranty ... do a warranty claim... if not... buy a new one... if you dont wanna buy... avoid using your phone at 10 pm thursdays..."
This just didn't start happen until my contract was up with ATT. It seems like after talking with a lot of people in my area that are former att customers that they started haveing all kinds of different problems to dropped phones calls to other things, I was starting to wonder if it was Cingular forceing those people to buy a new phone so that they would have to become cingular customers.
rather than focusing on others... focus on your issue...
your original concern was the inability to have a conversation at 10 pm on thursdays... that is a service specific issue (meaning your phone or phone number)..
have you changed your phone (put you sim in a different device at all?
have you checked *all* the settings on your phone...
try resetting to factory settings and see if your anomaly stays
I cannot see this as being an issue with the system...
rockin Posts: 1
Sat Oct 01, 2005 1:27 pm
if I wanted to keep my current plan but I needed a new phone because mines broke where do I get the new phone since there is no at&t?
elmo01 Posts: 2341
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Sat Oct 01, 2005 2:16 pm
rockin wrote:
if I wanted to keep my current plan but I needed a new phone because mines broke where do I get the new phone since there is no at&t?
call customer care...1-866-293-4634...tell them you dont want to migrate...you want a replacement phone for your current service... you will keep your plan...albeit a contract extention...but it is possible
dagnome27 Posts: 1
Phone Model: V505
Service Provider: AT&T
Fri Oct 07, 2005 5:12 pm
hnyswtdl wrote:
I'm here to answer any general questions, I work at AT&T (now cingular) and I get to still handle AT&T Customers! (Yay!)
I can answer general questions, but I do have a limit on what I can do (no account specific information!)
I've looked around the posts a little bit, and it seems alot of people are confused, so feel free to email me, and I'll do whatever I can to help!
I'm trying (with no success) to get unlock info for my AT&T cing Blue V505. Cing says "AT&T policy still in effect for AT&T phones/subscribers, regardless of Cingular Policy" (which is to give out the code after 90 days) - so what IS the AT&T policy. and why WON'T they unlock it, or what is the secret to getting them to give out the code?
thanks - dagnome
TheTroll Posts: 361
Fri Oct 07, 2005 5:42 pm
Dagnome-
Workinga as an ATT rep, I've never gotten anyone to give any unlocking information from our Tech Desk and I'm a rep. I've searched all our systems and I cant find any unlocking information for any ATT phones. Sorry to say, but you are not going to have any luck getting that phone unlocked with us.
I'd suggest posting on the Motorola forum asking for unlocking info for the V505, or you might just want to try to google it.
patq Posts: 5
Phone Model: motorola v3i
Service Provider: AT&T/Cingular
Wed Oct 12, 2005 6:29 pm
I have been an AT&T wireless customer since 1998 or 99. I have a v600 right now which works fine. My service has deteriorated in some areas where it used to be good. I have been told by customer care that I will get better reception if I switch to cingular. I'm willing to do this. My problem is that the only new phone I would want is a Razr. If I bought it at Best Buy with a Cingular contract I would pay 69.99 from the BB website or 99 in the store. Customer care is offering it to me as a long time customer for 199.99. That hurts! Especially since I am considering switching because of service problems here is Boston. Being easily offended, I would rather keep my v600. My contract ends in July. I can get my phone unlocked locally. After all that set up, here is my question: If I just use my V600 can I get a Cingular SIM card without having to extend my contract? Then when Cingular drops the price, eventually, I will buy a new phone and extend my contract.
Thanks,
Pat
MasterShake Posts: 1
Phone Model: nokia
Service Provider: AT&T
Tue Nov 08, 2005 10:38 am
my parents are with AT&T and they are on the blue plan. they have a family share plan and have three lines already. they wanted to hook me up on thier plan but since we are on the blue plan the AT&T compadiable phone have been removed from the stores and no one that i have talked to know where to get any. i was hoping that maybe you would know where there are any.
I have a t721 motorola that I was using with at&t before and now I have cingular what can I do to be able to make work with my new provider.
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