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AT&T rep here for general questions

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jatt92
Antenna Booster Novice
Posts: 9
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Wed Dec 14, 2005 11:46 pm 
but i can not get to the main screen, it wont even let me use the phone, i cant call anyone. it just says 'contact service provider'
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steva11
Flashing Antenna Designer
Posts: 1677

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Fri Dec 16, 2005 12:38 am 
it's probably asking you for the PUK. call customer service and they'll give it to you. it's specific to each phone.

borra60
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola V551

Service Provider:
AT&T
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Sat Dec 17, 2005 11:17 am 
elmo01 wrote:
borra60 wrote:
Have a question. I am an AT&T customer with corporate sponsorship. I would like to migrate to Cingular but they won't let me re-use my current phone: 5 month old Moto V551. The offer same new one for me to buy! All I want to do is to get 1 new phone and keep my Moto with new 2 year contract. icon_sad.gif



take the free phone... unlock the 551 and transfer the sim


If V551 was easy to unlock I would not ask the question...
fox7610
Antenna Booster Novice
Posts: 1

Phone Model:
samsung sgh-x427m

Service Provider:
cingular
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Mon Dec 19, 2005 12:50 am 
id like to say i am happy with my cingular plan but i do have problems with costomer service.. i recently got a new phone to replace the one i have now. The on i want to use is a nokia 6820 it was used by at&t [now cingular] . i put my sim card in it and it says that the phone locked, i
the problem i have is the phone locked i tried some codes like 9 times it says phone restricted, i have used up my five tries to unlock the phone now i dont know what to do. i have checked alot of websites for codes but none of them have the code for this model. the reason i am upset with the customer service is that i went to one cingular store they said i have to go online, so i went to another store there was a guy there said he would try he couldnt find the code either, so i decided to go to another cingular store the guy there was a moron he said there is nothing he or anyone could do, that the only option is to thro it away. can you pleas tell me what i can do, i like the nokia and i know there is some way you or some place can unlock the restriction code. i talk to one person that did it to his phone , he said that i have to use a cable now, if thats how i have to do it id rather go with another carrier and pay more just because i hate this customer service, all i wanted to find out is where can i send the phone to get it unlocked, i know that cingular can do it, just tell me who to call because when i called they gave me all this crap about that the phone is unusable adn they cant do anything, thats a load of bull and you know that i just want to know how cn i fix it where can i send it. sorry for the long letter no one else replies form the company thanks.

H82typ
Radiation Shield Addict
Posts: 117

Phone Model:
Moto V180/(RIP) LG CU 400, LG CU720

Service Provider:
The New AT&T
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Mon Dec 19, 2005 1:45 am 
Want to get that for my v180. Moto says att handles it. att has no knowledge of it. how can it be installed?[/b]

jatt92
Antenna Booster Novice
Posts: 9
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Wed Dec 21, 2005 4:34 pm 
well i called customer care and they said that since im not longer a att customer thay cant give it to me. and they say that since the phone has been locked i cant use it with tmobile either, i dnot know wat to belive
fr0zenkiss
Antenna Booster Novice
Posts: 4

Phone Model:
samsung p207

Service Provider:
AT&T
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Thu Dec 22, 2005 2:56 pm 
i have a quick question. i am still w/ ATT, and do not want to migrate to cingular. i had my new phone unlocked just so i could still use ATT but with a cingular phone. i am on a 'family plan' with two other people. one person HAS internet on their phone, and the other two of us do not. we had it cut off. so is there a way to get back the internet--whether pay for unlimited, or 1MB a month or whatnot, WITHOUT doing it through cingular...

steva11
Flashing Antenna Designer
Posts: 1677

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Mon Dec 26, 2005 10:12 pm 
i've tried to input settings on the p207 and it doesn't have the proper fields to enable mmode. even with the main settings entered, it just doesn't seem to work. granted, i was doing it with a customer over the phone.
fr0zenkiss
Antenna Booster Novice
Posts: 4

Phone Model:
samsung p207

Service Provider:
AT&T
Reply with quote Report post to Moderator
Wed Dec 28, 2005 11:48 am 
steva11 wrote:
i've tried to input settings on the p207 and it doesn't have the proper fields to enable mmode. even with the main settings entered, it just doesn't seem to work. granted, i was doing it with a customer over the phone.




so in order to get internet access, what would i have to do?

steva11
Flashing Antenna Designer
Posts: 1677

Phone Model:
w810i/pearl

Service Provider:
Rogers
Reply with quote Report post to Moderator
Wed Dec 28, 2005 7:20 pm 
check the device tutorials at www.cingular.com/support

but as far as i know, that phone cannot be programmed.
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