| Author |
Message |
southern suki
Posts: 6
Phone Model:
motorola something
Service Provider:
cingular |
 
Sat Feb 05, 2005 2:15 pm |
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how can I get a bill with the incoming and outgoing calls listed and is there a way to look this up online. I am having difficult even access cingular.com. Thanks!
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mort
Posts: 50
Phone Model:
Nokia 3120
Service Provider:
Cingular |
Sat Feb 05, 2005 7:01 pm |
You could pay, I think about $3 , to get detailed billing; however, if you go to Cingular.com, click on "my minutes" at the top (the tabbed side). For some odd reason, if you click on "my minutes" within the bill, you'll go back to the log in page. Once in "my minutes" click on "details" and it should give you a read-out on all incoming and outgoing calls. The one and only nice thing with AT&T is on their internet bill, if you wanted to know what a particular telephone number was, you could do a search and it would usually give you a name (most of the time). I wish Cingular had that feature. And I agree with you, using Cingular.com can be a pain. 
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southern suki
Posts: 6
Phone Model:
motorola something
Service Provider:
cingular |
Sun Feb 06, 2005 10:03 am |
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Thanks, Mort, but I can't even register at cingular.com.....it says my type of acct cannot...it's a business acct. Where can I access that if you know please? And I don't mind paying even but I need to check back for several months.
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cingularcs
Posts: 7
Service Provider:
cingular wireless |
Sun Feb 06, 2005 10:12 am |
| southern suki wrote: | | how can I get a bill with the incoming and outgoing calls listed and is there a way to look this up online. I am having difficult even access cingular.com. Thanks! |
The website is having problems but you can call and ask for a detailed bill reprint. They can also add detailed billing to your account for free in some markets. When it is up, you can use the website to view your calls for the current month and download previous bills and lots of other things.
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southern suki
Posts: 6
Phone Model:
motorola something
Service Provider:
cingular |
Sun Feb 06, 2005 11:30 am |
Thanks so much....cingular.com has been having problems for a while then, because I have been trying to access it for 6 or 7 weeks.
You'd think if they want to be a leader in the industry they would, at the very least, get cracking on their website....grrrrrrrr......
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JCMyersIV
Posts: 122
Phone Model:
V635 & BB 7290
Service Provider:
Cingular |
Sun Feb 06, 2005 1:40 pm |
With the business accounts, (in my instance) your employer has to approve you looking at the bill. There's another website for business accounts (can't remember the name now) that would allow you to look at your activity there.
My suggestion would be to call the 866-cingular number and play dumb. Say you think there's something wrong with the setup of your account, that you're not able to view usage, etc. The CSR's have the ability to change attributes of your account to allow you to view it.
Doing this *may* change your company's ability to get your account activity/bill (I've been told anyway). On my account, it's billed to my corporate AMEX - not directly to my employer. I have access to view minute usage on cingular.com.
In the interim, if you're just trying to see how many minutes you've used, dial *MIN# send. You will receive a free SMS detailing minute usage.
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southern suki
Posts: 6
Phone Model:
motorola something
Service Provider:
cingular |
Sun Feb 06, 2005 9:35 pm |
Again thanks to all. I OWN the bussiness I am talking about tho, so won't have to go to the higher ups....~haha~
I have had some employees use it for personal use (which is ok) but one is taking "advantage of my generosity me thinks!
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southern suki
Posts: 6
Phone Model:
motorola something
Service Provider:
cingular |
Sun Feb 06, 2005 9:37 pm |
and one more hting, I'd certainly appreciate the name of the site spoken of here if anyone can come up with it...the one for business accts. (I own a small restaurant in a small southern town...have for over 20 yrs and only have about 20 employees)
Again...many thanks!
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JCMyersIV
Posts: 122
Phone Model:
V635 & BB 7290
Service Provider:
Cingular |
Mon Feb 07, 2005 12:18 am |
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I found it; its called onesource. It's accessible via www.onesource.cingular.com, but you'll need a user ID and p/w. I would try your local B2B account rep to get an ID and logon...
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southern suki
Posts: 6
Phone Model:
motorola something
Service Provider:
cingular |
Mon Feb 07, 2005 8:15 pm |
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Yo, Dude, you all are the greatest.....many thanks!!
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