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Home > Cell Phone Forums > Carriers Talk > T-Mobile Talk > T-mobile employee? Need your help

T-mobile employee? Need your help

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Texan
Radiation Shield Addict
Posts: 229

Phone Model:
Moto
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Fri Feb 25, 2005 12:44 am 
Hi,
If I am understanding right you are trying to get info re: someone calling you that has T-mobile #? If that is what you need your are right it is not hard to get but could lead to trouble, know what I mean!
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Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Fri Feb 25, 2005 4:08 am 
Yeah, Tex is right, I'm pretty sure that anyone that access's someones account whether they make a change to the account or not leave some kind of indication that they were in the account. Not saying the Rep would get caught but technically if they did get caught giving out a customers information (no matter what it is) they would be looking at getting fired. I dont know whats going on with you and this other person but I hope you find out what your looking for without anyone getting in shit lol
jjacob1800
Antenna Booster Novice
Posts: 5
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Fri Feb 25, 2005 11:34 am 
Well like I said I don't have any malicious intentions but I understand..I know with the system we use there isn't any footnote on the account unless there is a change made but I suppose if someone really wanted to they could see who was in the account. I know it would never get that far but it's alright...not a big deal I guess...

rickdurham
Antenna Booster Novice
Posts: 1

Phone Model:
Blackberry 7290

Service Provider:
T-Mobile
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Fri Oct 07, 2005 10:50 pm 
Everytime you access an account on the T-Mobile system whether you make a change or not you leave a footprint, accessing information without consent and disposing information is a formal walk to the door and likely resulting in a criminal record. After the whole Paris Hilton stint the privacy policy has been strictly enforced. I am a Supervisor in Business Care.
lmenaqu
Antenna Booster Novice
Posts: 2

Phone Model:
Motorola V330 / Motorola RAZR / Nokia 6101 / BlackBerry 7100T

Service Provider:
T-Mobile
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Tue Oct 11, 2005 4:15 pm 
rickdurham wrote:
Everytime you access an account on the T-Mobile system whether you make a change or not you leave a footprint, accessing information without consent and disposing information is a formal walk to the door and likely resulting in a criminal record. After the whole Paris Hilton stint the privacy policy has been strictly enforced. I am a Supervisor in Business Care.


UhOh Rick! I guess it is my lucky day to come across the name of a Supervisor in the Business Care channel. I am an Account Executive with the General Business Channel of T-Mobile. So I can just email you directly with any issues, right????? LOL! Actually, to be honest, what happened to our Business Care??? J.D. Power?

Sir_GoAtaLoT
Faceplate Artist
Posts: 406

Phone Model:
BlackBerry 8100 Pearl

Service Provider:
Rogers
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Fri Nov 04, 2005 11:15 pm 
i am a T-Mobile Business Care Offline Rep. and were still cooking with it. and lmenaqu send me some Sales Credit and i would gladly do them for ya icon_biggrin.gif
vikunia
Antenna Booster Novice
Posts: 1
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Mon Nov 27, 2006 10:36 pm 
Dear Sumsung,
i need some help with my boyfriend's t-mobile account.... could you please let me know if you can help? i really need someone's hepl. thanks a lot
CA3434
Antenna Booster Novice
Posts: 3
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Fri Jan 05, 2007 5:22 pm 
Do you have info on what discounts T Mobile offers corporations? This would be accounts in the company name.
helivez4eva
Antenna Booster Novice
Posts: 1
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Thu Apr 12, 2007 4:37 am 
Hey, my names Brian, I actually just signed up, right now, because I wanted to post, here. I am a Direct Dealer, Retail Sales Rep for t-mobile, and I can honestly say, I dont think anyone in their right mind is gonna help you with that.

1. Its makes no sense (Sound more like a criminal mind)
-Not saying that I think you are
2. To risky for us employees, Yea sure u may know the routine, from working at a mobile job, but at t-mobile, they are very strick with account checking!
3. I see why your looking for a t-mobile rep, Obviously its a lil suscpitious and I dont think no-one would wanna help you in that,

anywayz, heres my email, maybe someday ill come-around, by the way, guys plz reply, I want to read what going on in your heads!

e-mail: helivez4eva@hotmail

I dont think I wanna give you my tmobile email, you know in case, theres trouble behind this, I dont want any contact with you from work! lol u know what I mean, anyways, to clarify, I dont think that bad of you!.(or do i)
mikk2781
Antenna Booster Novice
Posts: 1
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Mon Aug 20, 2007 12:17 am 
Hi,
I'm a T-Mobile Customer Care Representative, and your best bet is to call us at 1-800-937-8997. We'll be able to answer any device questions you might have.
Best of Luck!

Justin
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