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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > can't live update phone tools

can't live update phone tools

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lryindra
Antenna Booster Novice
Posts: 6

Phone Model:
c650

Service Provider:
t-mobil
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Thu Feb 24, 2005 11:35 am 
I installed mobile phone tools 2.16 but it wont let me live update. when I try I get the error message "winInet error code: 12003", so I have no clue what the real problem is. Please help.
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Old_Fool
Moderator
Posts: 2135

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Thu Feb 24, 2005 4:25 pm 
lryindra wrote:
I installed mobile phone tools 2.16 but it wont let me live update. when I try I get the error message "winInet error code: 12003", so I have no clue what the real problem is. Please help.


Can you run this program?

lryindra
Antenna Booster Novice
Posts: 6

Phone Model:
c650

Service Provider:
t-mobil
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Thu Feb 24, 2005 6:42 pm 
yes I can run moble phone tools. There is a live up-date option in mobile phone tools and when I try to run that it shows me the list of updates and when I try to download them it errors out. I don't know what to do, I've reinstailed phone tools twice trying to getrid of this error.

Old_Fool
Moderator
Posts: 2135

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Thu Feb 24, 2005 6:46 pm 
lryindra wrote:
yes I can run moble phone tools. There is a live up-date option in mobile phone tools and when I try to run that it shows me the list of updates and when I try to download them it errors out. I don't know what to do, I've reinstailed phone tools twice trying to getrid of this error.

Do this run MPT with fon plugin and all that . At the skin of your fone click on that menu icon, should be a dropdown ---setup----live update. Try that

lryindra
Antenna Booster Novice
Posts: 6

Phone Model:
c650

Service Provider:
t-mobil
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Thu Feb 24, 2005 6:49 pm 
You don't understand. It is when I do that that I get the error message "winInet error code : 12003" and it does not install any of the updates that it showed me.

duceduc
Gadget Maniac
Posts: 2122

Phone Model:
iPhone Unlocked

Service Provider:
Cingular - Extended
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Thu Feb 24, 2005 9:56 pm 
Did you installed 1.23 first than 2.16 or you install straight from 2.16?

lryindra
Antenna Booster Novice
Posts: 6

Phone Model:
c650

Service Provider:
t-mobil
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Thu Feb 24, 2005 11:03 pm 
I installed 1.23 then I installed mobile phone tools 2.16

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Fri Feb 25, 2005 2:16 am 
If you have dial-up then ensure your signed on which I know you probably were. But it sounds like the program doesn't want to let it connect to net. If you have a fire-wall have it allow MPT to connect to internet. And if this doesn't try then try to uninstall and re-install MPT and then try to update it.

x1022800
Antenna Booster Novice
Posts: 1

Phone Model:
Motorola V 980

Service Provider:
Vodafone
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Thu Mar 10, 2005 9:01 am 
The first thing after instaled Motorola Mobile phone Tools you have to update the program, to update the mobile phone tools you have to select one update a time and do not have all updates selected, as to be only one a time and from the small version after 2.16 till the last version, after you have instaled one version you have to restart your PC every time you have instaled the latested update of the program the pc as to be restarded.... thats the way i have donne and it did work,....

lryindra
Antenna Booster Novice
Posts: 6

Phone Model:
c650

Service Provider:
t-mobil
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Sat Mar 19, 2005 6:09 pm 
I did it one update at a time and that worked eventurally, didn't restart my computer between every update though. It still gave me that error between the 2.19 and 2.19a update. I just tried it again and on the third try it worked.
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