| Author |
Message |
smackboy1
Posts: 9 |
 
Wed Mar 02, 2005 4:56 pm |
I had a Verizon family plan with 2 numbers in 2 area codes. When I switched to Cingular I was told that I could port both numbers to Cingular into individual plans, but I could not have both numbers together on a family plan. The reason I was told was that the 2 numbers were in "different Cingular markets" and could not be on one family plan.
This is completely annoying, either one of us has to give up their #, or we have to get 2 separate plans, or we stay with Verizon. Every support person I spoke to at Cingular was unable to figure out how to port both #'s into the same family plan. Anybody have any experience successfully doing this?
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toyarmy
Posts: 3
Phone Model:
nokie 6820
Service Provider:
at&t |
Wed Mar 02, 2005 6:34 pm |
im having this same problem.
i currently have att, but att cant give me a local number < im in eastern nc >
and like you said, cingular wants the numbers in the same market, and my dad lives in indiana.
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smackboy1
Posts: 9 |
Wed Mar 02, 2005 8:57 pm |
When I first signed up I asked 3 different Cingular employees whether I could port both numbers and these are the answers I got in the order I got them:
No
Yes
No
Pretty confusing huh? And the worst part is that I am fast discovering that reception on Verizon is a lot better than Cingular so I may switch back - after having lost a phone number.
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sweethoney
Posts: 2 |
Thu Mar 03, 2005 7:20 pm |
Cingular requires all lines on the same account to be in the same market. Nothing can be done to change this. 
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Spruceman
Posts: 1
Phone Model:
Motorola V551
Service Provider:
Cingular |
Fri Apr 29, 2005 10:57 am |
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Is this the case only with sub-national plans? Or is it the case with the Nationwide plan as well? Fortunately, the Bal-Wash Market includes the little sliver of WV (Franklin) for my third number on the Nat'l FamilyTalk Plan.
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rbblue
Posts: 6
Phone Model:
v551
Service Provider:
Cingular |
Sat Apr 30, 2005 11:11 am |
| sweethoney wrote: | | Cingular requires all lines on the same account to be in the same market. Nothing can be done to change this. |
sweethoney is correct in this. Cingular has seperate markets to seperate it's users / network / and customer service calls (everyone does this in some way). You know how it works, you call from pa to customer service and you get someone across the country picking up the phone. As far as the phone transfer thing goes, you have to either get a dif. number, keep the numbers but get 2 plans, or one of you needs to loose the a number. Sorry, just how things work. 
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