| Author |
Message |
kimlouwa
Posts: 7
Phone Model:
E700
Service Provider:
Orange |
 
Tue Mar 08, 2005 6:14 pm |
Just wondering if anybody could help me please!?! 
i have a data cable which has worked once before, but now it doesn't seem to want to.
The cable was working at one time, now it just fails to connect, with the error message:
"Cannot open the port and this program is switched in offline mode.
After, try to switch in online"
What does this mean?
i dont even get the option to reload data.
Please can anyone help me???
Thanks!
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sakaze
Posts: 229
Phone Model:
v200, s200, e710, mpx200, d500
Service Provider:
t-mo cust serv. sucks a$$ |
Tue Mar 08, 2005 8:02 pm |
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do you connect the phone before or after opening app? also, you have oem cable or aftermarket cable? also, what com port is the program set to right now?
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kimlouwa
Posts: 7
Phone Model:
E700
Service Provider:
Orange |
Thu Mar 10, 2005 2:45 pm |
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i've tried connecting the phone before, during and after starting the program, but doesnt seem to make a difference. apart from it sometimes showing the error message 'sim not initialized' (i think). not sure what you mean about after-market cable. i've tried using all ports (1, 2 & 3) and also using different speeds. dont know whats happened to it.
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sakaze
Posts: 229
Phone Model:
v200, s200, e710, mpx200, d500
Service Provider:
t-mo cust serv. sucks a$$ |
Thu Mar 10, 2005 4:16 pm |
OEM = original equipment manufacturer
aftermartket = not ooem cable...
does the cable have official samsung logo? if not, it's aftermarket. anyways, you stated that it worked before so it's probably a setting somewhere that has changed. is it usb or serial cable? if it's usb cable, look in device manager and see what port your usb cable using and set your port in easy studio accordingly...
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kimlouwa
Posts: 7
Phone Model:
E700
Service Provider:
Orange |
Thu Mar 10, 2005 4:38 pm |
oh right! lol. so-its an after-market USB data cable. i'll have a look in device manager now...right, usb is com 3 on 9600, which i've just tried but now its coming up with "SIM is not initialized. Retry leter."
????
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sakaze
Posts: 229
Phone Model:
v200, s200, e710, mpx200, d500
Service Provider:
t-mo cust serv. sucks a$$ |
Thu Mar 10, 2005 5:00 pm |
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usb cable on com3 on 9600? wow, that slow. can you change the speed setting on com3? mine is set to 230,xxx bps something. that might be why you are getting that error message.
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kimlouwa
Posts: 7
Phone Model:
E700
Service Provider:
Orange |
Thu Mar 10, 2005 5:11 pm |
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just tried changing the speed, and matching on easy studio, but still no luck. when it DID work a few months ago, it was just a guess-whatever the settings were
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sakaze
Posts: 229
Phone Model:
v200, s200, e710, mpx200, d500
Service Provider:
t-mo cust serv. sucks a$$ |
Thu Mar 10, 2005 6:21 pm |
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hmmm...let me see what i can find out for you. don't give up...
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kimlouwa
Posts: 7
Phone Model:
E700
Service Provider:
Orange |
Sun Mar 13, 2005 8:55 am |
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thank you for your help!
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sakaze
Posts: 229
Phone Model:
v200, s200, e710, mpx200, d500
Service Provider:
t-mo cust serv. sucks a$$ |
Mon Mar 14, 2005 7:26 pm |
it's not a problem. 
maybe you should try to remove/uninstall usb cable thru 'device manager' and select under 'Actions' > 'Scan for hardware changes' afterwards. of course, make sure the cable is plugged in without phone connected and easy studio closed. when 'device manager' finishes scanning, it should find the usb cable (might ask for driver files). check the speed setting of the usb cable and make sure to set 230,xxx and remember the 'com port' and set easy studio the same. see if that works.
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