Getting "info received" & "sender 50"

Can anyone tell me what a message is that I get on my display after I end a call to voice mail - after ending the call I have 3 rings and then the display says: "information received" - with the options display then changing to INFO and EXIT, clicking INFO it then shows "sender 50" and I click the end call button again & it goes away.

This started about a month after I started with Cingular, they can't tell me why this happens, there are no formal messages in my text inbox. Any feedback or suggestions would be appreciated.

Thanks.

Huh. That's new on me. Most Cingular reps are going to either advise that they'll ifle a case on it (and those can vary from prompt reolution to get lost in the shuffle), or you can ask them to delete voicemail from the account, and then re-add it. It 's rare that we'd use that method to solve the problem, but it's possible that re-adding it can fix it.

What we can do as reps is remove your Voicemail from your account and re-add it as Feeple stated. This would however have a downside.

It would give you a fresh vmail to rerecord your greeting and clear any messages you have in your voicemail box.

I finally had enough of the run-around & called Cingular warranty & demanded that they replace the phone since after several tries of deleting my VM & other 'troubleshooting' the problem still persisted. I have a new phone now (or at least it's from warranty but has two seams through the sides as if it was a rebuild) and the problem is gone. Can't imagine how it was the phone & not the Cingular system as it interacted with the phone & basically was not clearing the VM after I ended the call.

I did some more research on this issue. From what I learned, this is a normal behind-the-scenes function of the phone, just a small batch of 3120's seem to have a faulty line of code in the OS where it is showing up. I told the customer that had the issue that I honestly dont belive it is worth getting a warentee replacement. There is no harm to phone and it does not cost anything when you see it. I would save the replacement for a more serious issue.

Any one have any more info on this? I get the same thing on my Nokia 6820 does the same thing. I know nothing is really wrong, but it's 2 extra bunttons I have to hit every time I check voice mail. It is a pain.

just recently I have seen about 5 customers/friends that have the phone and they are having the same issues.

I have a Nokia 3220 phone with this problem. I get the message received alert so I press the info button to see what information I have received, but,all I see is "caller 50". I called cingular and told them about the problem. They then sent me a replacement phone also a 3220. But that didn't work. So I called them back and they said oh, we can fix that just let us send you an update. But still the messages continued sometimes up to 20 times a day! Some of you might think it's not a big problem but when your son is in the hospital and your cell phone keeps going off at 3 and 4am in the morning IT MAKES YOU VERY NERVOUS not to mention interrupts your sleep that your not getting much of in the first place!

Nokia 6102 Send 50 error. Customer receives this error when other customers leave him a VM. A case was completed on this account with the message:

"Terminal firmware version to get firmware version *#0000# v05.01 15-11-04rh-50CNokia"

I read this message to mean that the customer dials *#0000# to receive the updated firmware

Getting "info received" & "sender 50"

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