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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > v400 problems using usb and mpt

v400 problems using usb and mpt

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bigtime57
3D Hologram Enthusiast
Posts: 13

Phone Model:
motorola v400

Service Provider:
cellular one
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Tue Mar 29, 2005 7:49 am 
i went home and went thru the set up and did the modem exchange and my phone was in there and it set up thru motorla gsm and then the v400 was selected and i restarted my computer and followed the instruction on how to use the usb cable and still nothing. . still sets there and initializing............then the little icon phone at the very bottom of my screen turned red and said bad reception
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Old_Fool
Moderator
Posts: 2125

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Tue Mar 29, 2005 1:25 pm 
bigtime57 wrote:
i went home and went thru the set up and did the modem exchange and my phone was in there and it set up thru motorla gsm and then the v400 was selected and i restarted my computer and followed the instruction on how to use the usb cable and still nothing. . still sets there and initializing............then the little icon phone at the very bottom of my screen turned red and said bad reception


Let try one more thing . From PC setting__> control Pannel-->system-->hardware-->device manager--> modem__select motorola usb modem then rightclikc to proprety do updat drive and choose specific location then point it to MPT. Sample C:\program\mpt\inf. Make sure cable is press fit frim ly

bigtime57
3D Hologram Enthusiast
Posts: 13

Phone Model:
motorola v400

Service Provider:
cellular one
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Wed Mar 30, 2005 7:53 am 
ok sorry to keep on buggin you all but i tried it again last night and i noticed when i try to use the modem exchange method you had mentioned earlier and the modem that is listed right above the moden exchange button is the modem i use to dial up the internet . when i change the modem setting and pick my v400 it installs it and then my internet kicks off saying my modem is in use by another session. then i shut my phone off and it wont let me dial up anymore. . .i think it is trying to use my phone as a modem instead of the modem in my computer. . .i might be totally off base but that is what i seems to me. . what should i do ???

bigtime57
3D Hologram Enthusiast
Posts: 13

Phone Model:
motorola v400

Service Provider:
cellular one
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Thu Mar 31, 2005 10:19 am 
would it help for me to reinstall mpt and go thru the live update again and start all over ??? or does MPT have that many little problems with it???or is it something the way my computer is set up that im not seeing ????

Old_Fool
Moderator
Posts: 2125

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Thu Mar 31, 2005 10:37 am 
bigtime57 wrote:
would it help for me to reinstall mpt and go thru the live update again and start all over ??? or does MPT have that many little problems with it???or is it something the way my computer is set up that im not seeing ????


Well it worth a try, i have not seeing that problem before so try to un install then reinstall. Deleted all fone modem too

bigtime57
3D Hologram Enthusiast
Posts: 13

Phone Model:
motorola v400

Service Provider:
cellular one
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Mon Apr 04, 2005 8:18 am 
i have come up with zip. . totally confused . . i know you all have helped me tremendously and i guess i need on more favor. . still cannont get my pc to identify the usb modem / drivers .. .it all shows up then just wont work. . i called BVRP software and after 1 1/2 on the phone with them they said it was a Motorola problem with my phone. . so i called motorola. . and after 2 hours on the phone with them doing everything that you all had stated on here earlier the guy at motorola finally said it must be the mobile phone tools that i have. ., so again i uninstalled it and reinstalled mpt and did the live update. . still same thing. . .i called bvrp back while doing the fresh install this time and we noticed that when you install the usb modem while having device manager open it goes from being in other devices then says modem installed and all of a sudden it drops from modems to universal serial bus section at the bottom of device manager then starts giving error. . so bvrp says again the problem is in the phone. . so i call motorola back. . same thing from motorola. . they say its my mobile phone tools. . .what do i do??? thanks

Old_Fool
Moderator
Posts: 2125

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
Reply with quote Report post to Moderator
Mon Apr 04, 2005 9:55 am 
bigtime57 wrote:
i have come up with zip. . totally confused . . i know you all have helped me tremendously and i guess i need on more favor. . still cannont get my pc to identify the usb modem / drivers .. .it all shows up then just wont work. . i called BVRP software and after 1 1/2 on the phone with them they said it was a Motorola problem with my phone. . so i called motorola. . and after 2 hours on the phone with them doing everything that you all had stated on here earlier the guy at motorola finally said it must be the mobile phone tools that i have. ., so again i uninstalled it and reinstalled mpt and did the live update. . still same thing. . .i called bvrp back while doing the fresh install this time and we noticed that when you install the usb modem while having device manager open it goes from being in other devices then says modem installed and all of a sudden it drops from modems to universal serial bus section at the bottom of device manager then starts giving error. . so bvrp says again the problem is in the phone. . so i call motorola back. . same thing from motorola. . they say its my mobile phone tools. . .what do i do??? thanks


Is OS win 98 or ME, i heard this thing don't work with 98 has to be 98e and don't work with ME either so you may want to check

bigtime57
3D Hologram Enthusiast
Posts: 13

Phone Model:
motorola v400

Service Provider:
cellular one
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Mon Apr 04, 2005 9:58 am 
im running windows 2000 professional version

Old_Fool
Moderator
Posts: 2125

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
Reply with quote Report post to Moderator
Mon Apr 04, 2005 10:42 am 
bigtime57 wrote:
im running windows 2000 professional version

Mine too, so where did you D/L MPT? That could bad soure or somthing like that

bigtime57
3D Hologram Enthusiast
Posts: 13

Phone Model:
motorola v400

Service Provider:
cellular one
Reply with quote Report post to Moderator
Mon Apr 04, 2005 10:51 am 
i bought it from ebay and the guy emailed me a link and i did it thru there and then did the live update. i still have the link if you want me to send it to you to see if you can tell anything about it ..
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