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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > T720 Problem

T720 Problem

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dunkantim
3D Hologram Enthusiast
Posts: 22
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Sat Apr 02, 2005 8:36 am 
lol i hate my phone now after I found out I cant add mp3's lol anywayz thats not the problem. The problem is that everytime i try to call my voicemail by either holding down 1 or just dialing the number, it keeps on saying call failed. This also happens majority of the time when i call a long distance number. Before I had someone in my phone book with a longdistance number and i kept trying to call him but it kept saying call failed. Dialed the number by itself too but made no difference. So what I did was i changed the number in the phonebook to something else so it wont recognize the long distance number i have in the phonebook and then it called the person. so instead of saying for example calling Bill, it just said the number now and it worked after i tried the second time. lol. but for my voice mail it seems kind of silly how i cant call it with my cell. Someone help lol

thx
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Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Sat Apr 02, 2005 8:53 am 
You usually get called failed when you have poor signal. If you have good signal when this happens it could either be a network issue or a problem with you phone. By the sounds of things (only specific numbers) its a problem with the network in your location. Try making calls lets say 8-10 miles from where you are and see if the problem is still happenening. If it isnt then you may need your Service Provider to log a Service Request for your area or look to see if there are any tower impairments that may be effecting you. If you have another phone available try your sim card in the other phone to see if the problem still happens also. Good Luck

elmo01
Moderator
Posts: 2202

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Sat Apr 02, 2005 9:39 am 
dunkantim wrote:
lol i hate my phone now after I found out I cant add mp3's lol anywayz thats not the problem. The problem is that everytime i try to call my voicemail by either holding down 1 or just dialing the number, it keeps on saying call failed. This also happens majority of the time when i call a long distance number. Before I had someone in my phone book with a longdistance number and i kept trying to call him but it kept saying call failed. Dialed the number by itself too but made no difference. So what I did was i changed the number in the phonebook to something else so it wont recognize the long distance number i have in the phonebook and then it called the person. so instead of saying for example calling Bill, it just said the number now and it worked after i tried the second time. lol. but for my voice mail it seems kind of silly how i cant call it with my cell. Someone help lol

thx



not knowing who your service provider is, I cant narrow it very much... but Cingular has been updating voicemail servers since last fall on both their network and the former ATT...there are lost of people out there that have voicemail probs as a result of this... in a perfect world the phone would recieve the new Voicemail programming and the customer would no have to do anything... but the wold is far from perfect and as a result I program dozens of phones in the run of a day...

that could be your issue partly...


as for the phon number problem...(call failed)

that could have at lest 2 possible fixes... one being signal... the other being dialing pattern... personally I think it is the latter..............

most north american carriers now require 10 digit dialling...(area code + number) if they dont they will soon... if th tarriff zone in you service area has changed you may be reuired to do 11 digit dialling...
you may find it less frustrating to change you phonebook entries to 1+area code+ number or 11 digit dialling to conform to the soon to be national standard

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sat Apr 02, 2005 11:30 pm 
I have T720 as well and I have cingular...All calls are normal usually if you use the 11 digit 1-XXX-XXX-XXXX and then that will work. If not try opcoding your bandwith. Try the 11 digit method then if nothing still come back for more info on the bandwith.
dunkantim
3D Hologram Enthusiast
Posts: 22
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Sun Apr 03, 2005 12:17 am 
oo I live in Canada, specifically Mississauga, Ontario. Well i was in my house today doing it when i got my called failed. and when i went to brampton, about a 20 minute drive from my house, still gave me a call failed. what should i do? get a new phone:D LOL i would really like dat.. juss i dont know where to get a cheap motorola phone:S.

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sun Apr 03, 2005 12:24 pm 
Well if your in canada where did your phone come from? I'd imagine its the bandwith but if you can't find out the bandwith to fix it then Yes, if you really do want it I suggest you get a new phone but hang on to the T720 and use it for testing or w/e.
dunkantim
3D Hologram Enthusiast
Posts: 22
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Mon Apr 04, 2005 4:35 pm 
how do i check the bandwidth n stuf?

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Mon Apr 04, 2005 6:40 pm 
Ok follow these steps and it will give you a format something like 850/1900/900/1850(last one I'm not sure) but goto: Menu->Settings->Phone Status->Other Information->Technology : Now im not sure what its supposed to be for you but mine reads 850/1900
dunkantim
3D Hologram Enthusiast
Posts: 22
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Mon Apr 04, 2005 6:54 pm 
lol oh yea, mine says the same, GSM 850/1900

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Mon Apr 04, 2005 6:57 pm 
Ok, where do you live? If its in the US(not including canada) it should be as is, otherwise it should be reversed. Look through the tips and tricks and look for opcoding.
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