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Motorola E398 and Phonetools

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J.D.L.S.Y.D.
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola E398 & MPX200

Service Provider:
Vodafone
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Sun Apr 03, 2005 6:40 pm 
Hello there...lovely forum you got going here....I need a little help.

I just got a Motorola E398 and in going through the phone tools software, I have a big problem with teh fact that it creates a separate entry for each person's email, mobile, home, work, etc. Is there a way (or is there any third party software) too combine these entries into one? It's quite annoying to have four (or more) separate entries for one person.

I used to have an MPX200 and one of the things I liked about it was that the contacts were based off on MS Outlook. Is there anything out there similar to that?
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veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sun Apr 03, 2005 6:51 pm 
If you re upload it to your phone is it the same as the pc? Or does it re-group them. If not check the contact is stored to phone not sim.
J.D.L.S.Y.D.
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola E398 & MPX200

Service Provider:
Vodafone
Reply with quote Report post to Moderator
Sun Apr 03, 2005 7:07 pm 
veilfore89 wrote:
If you re upload it to your phone is it the same as the pc? Or does it re-group them. If not check the contact is stored to phone not sim.


thanks for responding...



It stores the contacts to the phone and not the sim...that's not the problem.

I'd like the contacts to be grouped together for each entry....for example, the phone has an entry for 'John Doe' email, 'John Doe' home, and 'John Doe' mobile....I'd like for it to have one entry for 'John Doe' and then when I view the entry, show all the different numbers, email addresses etc. From what I can tell there's no way to do that. I created new categories, but if you move someone's contact to a new category, it moves all the information to that category...so when I created an email category and put one of my contacts email address into it, the phone also moved that persons other info (mobile, home number) to the email category.

It's quite frustrating... icon_confused.gif

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Sun Apr 03, 2005 8:35 pm 
I see...what format are you using? They have 2 formats I think that you can save your contacts to...They have outlook and the standard MPT one...If it is set to outlook then I really don't know whats up with that...Check the settings and let me know...
J.D.L.S.Y.D.
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola E398 & MPX200

Service Provider:
Vodafone
Reply with quote Report post to Moderator
Sun Apr 03, 2005 9:32 pm 
when i installed the MPT it just grabbed all my contacts directly from outlook (which i thought was great at first).

i wasn't aware that you could specify the format and i don't know how to check which format it's in. how do you determine which format it's in? the manual seems to be helpless (as is the help file in MPT).

i also tried to create and import a .dbf file from outlook, but MPT wouldn't import it.....

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
Reply with quote Report post to Moderator
Sun Apr 03, 2005 9:47 pm 
Well I don't know for sure how to check the format type but I do know that you select the default format you want when you install mpt. You can choose outlook or bvrp(something like that) format. I usually use the bvrp and it saves my contacts to a spread sheet...then when i re-upload they are still in groups. Ill look for something that you can check or change the format.

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
Reply with quote Report post to Moderator
Sun Apr 03, 2005 10:08 pm 
well as far as i see it shows up as 2 contacts on My Pc but as 1 with switching icon on the phone. My phones view is just set to primary contacts and that does it for me...sorry my phones pretty old too and its just not being of any help...
J.D.L.S.Y.D.
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola E398 & MPX200

Service Provider:
Vodafone
Reply with quote Report post to Moderator
Sun Apr 03, 2005 11:08 pm 
don't apologize, i really appreciate your help....i haven't had a chance yet, but i'll try the primary contacts thing and see if that works and also if i can figure out the outlook format.

thanks again!
J.D.L.S.Y.D.
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola E398 & MPX200

Service Provider:
Vodafone
Reply with quote Report post to Moderator
Sun Apr 03, 2005 11:25 pm 
Now I get it!

Viewing by primary shows it exactly how I want to see it! Excellent!

Thanks again for your help!

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
Reply with quote Report post to Moderator
Sun Apr 03, 2005 11:29 pm 
Good to hear at least one suggestion worked. Congratz, come back if you have any other interests in mind.
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