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BigRUSS
Posts: 2126
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
 
Mon Oct 10, 2005 1:22 pm |
for the people in the idustry
damn cust that call in and ask
"Why's my bill so high?"
they dont even have the bill yet , or they do and havent even read over the thing, ARGH that just drives me crazy, i under stand when the older people who call in like the 70+ year olds. I had a DETECTIVE call in one and ask that, its like your a detective and you cant figure out your bill WTF ??? t
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TipiCrawler
Posts: 617
Phone Model:
Nokia
Service Provider:
Cingular |
Mon Oct 10, 2005 1:36 pm |
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I just had a customer call (italian) and wondered why he had such a high bill and refused to walk thru the bill with me. How can you explain something when they refuse to look or listen?........I agree.arghhhhhhhhhhhhhhh
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TheTroll
Posts: 361 |
Tue Oct 11, 2005 12:08 pm |
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When a teacher/supervisor/manager/boss singles out one employee for doing something that everyone does. My supervisor is constantly cracking down on this guy on my team, he's just an average rep, not a bad rep or anything. But it seems that my supervisor is always on this guys case. Like this morning when he had an escalation over a billing disupte. My supe told him he was doing work avoidance and told him to 'deal with it' and refused to take the escalation.
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TipiCrawler
Posts: 617
Phone Model:
Nokia
Service Provider:
Cingular |
Tue Oct 11, 2005 1:14 pm |
I agree troll....our managers don't do that to us here ours pretty much take the escalations but I have had that happen in the past....seems they are trained to call and scream for a manager thinking it will get them what they want but at this call center it gets them less.....ar.......ar 
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BigRUSS
Posts: 2126
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Oct 11, 2005 1:59 pm |
| TheTroll wrote: | | My supe told him he was doing work avoidance and told him to 'deal with it' and refused to take the escalation. |
and how is that now avoiding work????
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elmo01
Posts: 2221
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Tue Oct 11, 2005 3:18 pm |
| BigRUSS wrote: | | TheTroll wrote: | | My supe told him he was doing work avoidance and told him to 'deal with it' and refused to take the escalation. |
and how is that now avoiding work???? |
really...and who is avoiding work in this instance?
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TheTroll
Posts: 361 |
Tue Oct 11, 2005 3:21 pm |
| elmo01 wrote: | | BigRUSS wrote: | | TheTroll wrote: | | My supe told him he was doing work avoidance and told him to 'deal with it' and refused to take the escalation. |
and how is that now avoiding work???? |
really...and who is avoiding work in this instance? |
EXACTLY!!!
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BigRUSS
Posts: 2126
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Oct 11, 2005 3:33 pm |
| TheTroll wrote: | | elmo01 wrote: | | BigRUSS wrote: | | TheTroll wrote: | | My supe told him he was doing work avoidance and told him to 'deal with it' and refused to take the escalation. |
and how is that now avoiding work???? |
really...and who is avoiding work in this instance? |
EXACTLY!!! |
uh what were we talking about again??? lol
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TheTroll
Posts: 361 |
Tue Oct 11, 2005 3:38 pm |
| BigRUSS wrote: | | TheTroll wrote: | | elmo01 wrote: | | BigRUSS wrote: | | TheTroll wrote: | | My supe told him he was doing work avoidance and told him to 'deal with it' and refused to take the escalation. |
and how is that now avoiding work???? |
really...and who is avoiding work in this instance? |
EXACTLY!!! |
uh what were we talking about again??? lol |
You know what really annoys me? When people quite the previous post every time someone posts. (did that make sense to anyone? It didnt to me.
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PsychoI3oy
Posts: 90
Phone Model:
V3 Dragon Tatoo
Service Provider:
T Mobile |
Tue Oct 11, 2005 9:36 pm |
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I swear someone just said something about quoting being annoying.....
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Home > Cell Phone Forums > Mobiledia Community > The Lounge > Things that annoy you in public. |
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