Do you enjoy your job within the cell phone industry?
Yes
66%
[ 81 ]
No
14%
[ 18 ]
Neutral
18%
[ 23 ]
Total Votes : 122
Author
Message
julia1086 Posts: 48
Service Provider: Verizon Wireless
Mon Apr 16, 2007 6:03 am
HATE IT! Was hijacked into it. Liked my previous job, doing data entry for MCI. I'm in the same outsourced call center in northern Illinois as cellphonesilly. I've been there for over 2 years. I'd rather suck out porta potties. AT least they woudn't B**** about a .10 charge!
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kokaneebaby Posts: 19
Phone Model: LG C6200
Service Provider: Bell Mobility
Mon Apr 16, 2007 4:15 pm
i work for cingular wireless, our center originated as a blue center for tdma, prepaid and postpiad, we now do orange, and blue converted GSM and TDMA, and technical support for TDMA which i do
TextWhore Posts: 78
Phone Model: LG-VX8600, Blackberry Curve
Service Provider: Verizon Wireless, Cingular
Thu May 03, 2007 4:16 pm
I just started at Cingualr as a retail sales rep on April 2nd formerly a VZW sales rep for a little over a year.
mshelp Posts: 7
Phone Model: Nokia 6133
Service Provider: T-mobile
Sat May 05, 2007 11:32 pm
Hey Yall,
I work for Tmobile and I'm a BG CSR
pierces83 Posts: 2
Phone Model: V3
Service Provider: T-Mobile
Wed May 09, 2007 7:41 pm
I'm a Team Manager for NBI, I was a TM for BEUC, but they decided to make me and some reps NBI instead. I like my job and it's nice to be able to talk to other ppl that work as CSR's.
yourmom Posts: 30
Phone Model: SE w810i
Service Provider: rogers
Thu May 10, 2007 11:27 am
Boooo to NBI. Never get anything but pushback from that department.
vzwpeon Posts: 17
Service Provider: verizon wireless
Mon May 14, 2007 12:53 am
I work for verizon wireless as a wireless data tech coorindator.
I work with broadband cards, pda's and smartphones.
jimmyjdood Posts: 2
Mon May 28, 2007 12:20 am
I work at Vesta in Escalations. Woot woot.
elmo01 Posts: 2342
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Mon May 28, 2007 7:27 am
jimmyjdood wrote:
I work at Vesta in Escalations. Woot woot.
<shudder>
I dont envy that job. I'm prepaid customer care myself.I've probabaly sent calls your way.
I cant believe *some* customers think *their* bank account is *our* responsibility
jimmyjdood Posts: 2
Mon May 28, 2007 8:06 pm
elmo01 wrote:
jimmyjdood wrote:
I work at Vesta in Escalations. Woot woot.
<shudder>
I dont envy that job. I'm prepaid customer care myself.I've probabaly sent calls your way.
I cant believe *some* customers think *their* bank account is *our* responsibility
It is honestly the easiest job in the world. We can either take money or we can't. There are those people that want to argue semantics however. I feel sorry for them if they get myself or another senior rep. We "educate" the customer. Lol. Try explaining an "authorization hold" to someone that has never had a bank account before and will believe anything their bank/financial institution says over us. It's painful.
