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Home > Cell Phone Forums > Carriers Talk > CSR Talk > What Service Provider do you work for and your position

What Service Provider do you work for and your position

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Do you enjoy your job within the cell phone industry?
Yes
67%
 67%  [ 76 ]
No
13%
 13%  [ 15 ]
Neutral
18%
 18%  [ 21 ]
Total Votes : 112

Author Message
interfacemike
Antenna Booster Novice
Posts: 3
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Wed Jun 06, 2007 10:59 pm 
The New AT&T (Cingular)
Retail Sales Manager
Advertisement
 

McGirk
Flashing Antenna Designer
Posts: 2424

Phone Model:
AX380 Wave

Service Provider:
Alltel
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Fri Aug 10, 2007 3:03 pm 
Independent Dealer for Sprint, Nextel, and Alltel in the Midwest.

You could say I'm not a CSR, but I get all the face time before they decide to call the CSR's.

One of the most difficult parts of the job is explaining to people why they have to keep paying for their service even if their phone is broke. If you wreck your car you still have to pay for it, if your house burns down, you still have to pay for it, getting a phone for the discounted price is just like financing a cell phone. If you get insurance for your financed car or home, why would you not get insurance for your financed phone.

GrindedDown
Antenna Booster Novice
Posts: 5

Service Provider:
T-Mobile
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Sat Aug 11, 2007 10:23 pm 
T-Mobile. RSR. WWWWeeeeeeee. I like my job with T-Mobile quite a bit indeedy.

stamper1
Radiation Shield Addict
Posts: 86

Phone Model:
Mot V551

Service Provider:
Rogers
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Tue Sep 25, 2007 10:30 am 
Like Kokaneebaby, I also work for AT&T in the tdma tech support

boonsgirl
Faceplate Artist
Posts: 422

Phone Model:
LG

Service Provider:
Telus
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Tue Sep 25, 2007 4:11 pm 
Like Kokaneebaby, and stamper1
I also work for AT&T in the tdma tech support

erykah1
Radiation Shield Addict
Posts: 217

Phone Model:
samsung

Service Provider:
rogers
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Wed Oct 03, 2007 1:06 pm 
ME too, ATT TDMA Tier 2 tech support/ cust care icon_sad.gif
headsetbound
Antenna Booster Novice
Posts: 1
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Wed Oct 03, 2007 11:17 pm 
T-Mobile, just started 2nd half of training .3rd day taking live calls.

CSR I, General Care

uz00maki
Antenna Booster Novice
Posts: 4

Phone Model:
ANCIENT Nokia

Service Provider:
Cingular/ATT
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Sat Nov 10, 2007 6:49 pm 
Peace out, BRAND NEW AT&T Mobile CSR, Customer Svc Specialist I in training. WILL I SURVIVE?! Who knows? =D But hi anyway. I enjoy this forum immensely.
manson1994
Antenna Booster Novice
Posts: 5

Phone Model:
V3xx

Service Provider:
Cingular/Att
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Sun Dec 02, 2007 1:29 am 
Verizon Wireless Authorized Service Technician
Naelyan
Radiation Shield Addict
Posts: 68

Phone Model:
Samsung M620 Upstage

Service Provider:
SaskTel
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Mon Dec 03, 2007 6:31 pm 
In two days: I won't! It feels fantastic. I should be taking calls right now, instead I'm in after-call-work reading forums because I don't care anymore. Work is much more enjoyable on your way out.
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