| Page 19 of 19 |
 |
| Prev 1 ... 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19 |
|
|
|
| Do you enjoy your job within the cell phone industry? |
| Yes |
|
67% |
[ 78 ] |
| No |
|
13% |
[ 15 ] |
| Neutral |
|
19% |
[ 22 ] |
|
| Total Votes : 115 |
|
| Author |
Message |
sprint_sup
Posts: 16
Phone Model:
Samsung Instinct
Service Provider:
Sprint |
 
Wed Jul 30, 2008 8:32 pm |
I work with Teleperformance
Sprint Nextel Account
Supervisor on Call (Escalations Team)
|
 |
Advertisement
|
|
|
|
|
Gjazamona
Posts: 2 |
Thu Oct 16, 2008 9:52 pm |
Work for T-Mobile
Customer care rep
|
|
bgreif
Posts: 61 |
Tue Nov 25, 2008 8:16 pm |
|
Hi I work for at&t Transfer of Service, Excessive Off Network, and Terms and Conditions.
|
|
randa0283
Posts: 107
Phone Model:
LG Shine (Yeah! I got it back!)
Service Provider:
AT&T |
Tue Nov 25, 2008 9:01 pm |
I know I've posted on here before where I work, but I can't really remember where, so *shrugs* oh well. That's life.
I am formerly an AT&T Business End User Care (BEUC) Specialist (Their term, not mine), but was moved to Small Business Care before my demise at that call center's location.
Now, I'm working for Best Buy Mobile. I deal with a number of different carriers (AT&T, T-Mobile, Sprint, Verizon, Virgin Mobile, Boost Mobile, Cricket, Kajeet, Jitterbug, MetroPCS, Verizon INpulse, T-Mobile FlexPay/No Contract, AT&T GoPhone, and sometimes Alltel and US Cellular [though we don't carry any phones for the last one]), and TONS of phones and accessories. The really sad thing is that we can only provide basic information for the customer (which sucks, IMHO, but I don't make the rules), anything more than that, and we have to refer the customer to a best buy store or to their carrier.
My favorite is dealing with unlocked phones and telling people that the frequency used by the phone isn't compatible with international travel. People try to get away with buying the cheapest phones available, only to find they don't work on the frequencies used by Barbados, or Brazil, or South Africa or where ever they are. *sigh* some people just don't understand.
|
| | |
|
|
Prev 1 ... 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19 |
|
| Page 19 of 19 |
|
|
Home > Cell Phone Forums > Carriers Talk > CSR Talk > What Service Provider do you work for and your position |
|
|
|
