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Home > Cell Phone Forums > Carriers Talk > T-Mobile Talk > Contact Extension

Contact Extension

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Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Mon Jun 06, 2005 11:29 am 
T-MobileRSR wrote:
you can add nights to any plan without a contract extension except the $19.99, $29.99 and the 3000 min for $49.99 plan. Other than that it is $4.99 unless you do the 2 month contract and then its included.


2 Month contract?????
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Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Mon Jun 06, 2005 11:30 am 
On a side note you cannot add it to the 1k plan (that doesnt come with free nights or weekends) for 39.99$
T-MobileRSR
Antenna Booster Novice
Posts: 8

Phone Model:
Nokia 6600

Service Provider:
T-Mobile
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Mon Jun 06, 2005 11:22 pm 
sorry meant 12 month contract and good call on the 1k 39.99 plan i forgot that,,,isnt that horrible im a sale rep for them...lol
Cellguy
3D Hologram Enthusiast
Posts: 20
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Tue Jun 07, 2005 12:12 am 
Interesting. There are ways to grant access to an account without giving personal information. Such as having the customer call Customer Care and then having the CSR three-way call me in after the account sensitive information has been given by the customer. Not the cleanest by any means, but certainly effective and keeps everyone safe.

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Tue Jun 07, 2005 4:26 am 
ok dude im curious I need to know what you would say to one of my reps to get the to do this for you lol. Email me if you dont want to post icon_biggrin.gif
Cellguy
3D Hologram Enthusiast
Posts: 20
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Tue Jun 07, 2005 2:12 pm 
Nice! Usually if the customer requests that the CSR contact "all the parties involved" due to the previous confusion and frustration they have had in the past with other "less experienced" reps, they will make the call.

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
Reply with quote Report post to Moderator
Wed Jun 08, 2005 4:17 am 
No no I dont mean making a 3 way call to you, just what would you say to get a promo without a contract.
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