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Awful coverage.

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matty032
3D Hologram Enthusiast
Posts: 11

Phone Model:
Blackberry 7520

Service Provider:
Nextel
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Wed Jun 01, 2005 10:56 am 
Who do I contact at Cingular to request better coverage in my zipcode? When talking to the CSR's, I get a duh response. The only store in my local area is a 3rd party reseller, and they know pretty much nothing. I am in the 28665 zipcode, Wilkes County, NC, and Cingular is on channel block B, in the 1900 mhz band.
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flounderasu
3D Hologram Enthusiast
Posts: 45

Phone Model:
A630/MPX200

Service Provider:
AT&T/Cingular
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Wed Jun 01, 2005 7:26 pm 
matty032 wrote:
Who do I contact at Cingular to request better coverage in my zipcode? When talking to the CSR's, I get a duh response. The only store in my local area is a 3rd party reseller, and they know pretty much nothing. I am in the 28665 zipcode, Wilkes County, NC, and Cingular is on channel block B, in the 1900 mhz band.


good luck. they told me it's my phone. it's not. i even advised them of that and they keep pushin me to purchase another phone since my contract has just expired.

BigRUSS
Flashing Antenna Designer
Posts: 2118

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Wed Jun 01, 2005 10:00 pm 
pretty mych becasu you live in the middle of BFE and You got a real purdy mouth your about sol, you live in the mountains and you gonna get crappy service, actuoaly your in a vally int the mountains thats why your service is lacking, and dont blame cingular blame the fcc they are the reasong why coverage is so spotty they regualte the anout of signal a tower can send out

Frost
Radiation Shield Addict
Posts: 175

Phone Model:
S710a (old fones:V3,V551,V
400,E715)

Service Provider:
Cingular
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Thu Jun 02, 2005 4:36 pm 
FCC sucks.

TexasCSR
Faceplate Artist
Posts: 327

Phone Model:
V600, V551, Nokia 6820

Service Provider:
AT&T/Cingular/T
mobile
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Thu Jun 02, 2005 8:20 pm 
BigRUSS wrote:
pretty mych becasu you live in the middle of BFE and You got a real purdy mouth your about sol, you live in the mountains and you gonna get crappy service, actuoaly your in a vally int the mountains thats why your service is lacking, and dont blame cingular blame the fcc they are the reasong why coverage is so spotty they regualte the anout of signal a tower can send out


Hukt on Fonix werkz fur Russ.

It's sad but this is the case. No cellular provider guarantee's service. I hear it a lot on Verizon commercials and Cingular commercials as is it in every providers Terms and Conditions agreement.

The FCC has a lot to do with regulating radio frequency but is not completely to blame. Radio towers have a limit period. No matter what use they are for.

matty032
3D Hologram Enthusiast
Posts: 11

Phone Model:
Blackberry 7520

Service Provider:
Nextel
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Fri Jun 03, 2005 12:22 pm 
It appears that NW North Carolina can expect little or no coverage from Cingular. With two little podunk local carrriers in the area, you would think Cingular would like to cover the area to take away their customers. Nextel is starting to turn some sites on in Wilkes county. Let's see if Cingular thinks we're important enough for decent coverage, once Nextel starts turning on more sites.

elmo01
Moderator
Posts: 2341

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Fri Jun 03, 2005 3:15 pm 
matty032 wrote:
Who do I contact at Cingular to request better coverage in my zipcode? When talking to the CSR's, I get a duh response. The only store in my local area is a 3rd party reseller, and they know pretty much nothing. I am in the 28665 zipcode, Wilkes County, NC, and Cingular is on channel block B, in the 1900 mhz band.


28665 zip is not in the cingular coverage area... go to cingular.com and make like youi are starting a new service...you put in that zipcode and you will see they cant sell you a service for that area...did you move there or something?


if not you are probabaly in a divested market call customer care for info
Cellboob01
3D Hologram Enthusiast
Posts: 12
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Fri Jun 03, 2005 8:47 pm 
When I visit the Cingular website and enter my zip code, something interesting happens.

Instead of recognizing my zip code, it decides it's not valid and moves me to a city approx 45 mins from where I live.

If I enter another zip code for my city, (the last numbers just mean which post office in a city) I get taken to the correct city.

I thought that was quite odd considering the post offices are less then 5 miles apart.

Figured I'd share this since I'm in NC too.

TexasCSR
Faceplate Artist
Posts: 327

Phone Model:
V600, V551, Nokia 6820

Service Provider:
AT&T/Cingular/T
mobile
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Fri Jun 03, 2005 9:44 pm 
matty032 wrote:
It appears that NW North Carolina can expect little or no coverage from Cingular. With two little podunk local carrriers in the area, you would think Cingular would like to cover the area to take away their customers. Nextel is starting to turn some sites on in Wilkes county. Let's see if Cingular thinks we're important enough for decent coverage, once Nextel starts turning on more sites.


Cingular is no longer going to cover the Carolinas. The Carolinas were part of a divestiture that Cingular had to part with when "we" aquired AT&T.

Do a Google search for Cingular and Divested Markets

matty032
3D Hologram Enthusiast
Posts: 11

Phone Model:
Blackberry 7520

Service Provider:
Nextel
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Mon Jun 06, 2005 11:21 am 
Cingular is no longer going to cover the Carolinas. The Carolinas were part of a divestiture that Cingular had to part with when "we" aquired AT&T.

Do a Google search for Cingular and Divested Markets[/quote]


It was the channel block for ATT that was divested in NC. Cingular kept their channel block, and divested the ATT channel to Triton PCS. ATT, now Triton was on the PCS block A. Cingular retained their service on Channel Block B.
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