Mobiledia: Cell Phones
Google
Web Mobiledia.com

Find us on Facebook We're on Facebook! Join our Group or take our fun What's Your Cell Phone? Quiz and get matched with the perfect cell phones for your lifestyle.
 

Home > Cell Phone Forums > Carriers Talk > AT&T Talk > Another puk problem. Anyone please assist?

Another puk problem. Anyone please assist?

Page 1 of 1
Reply to topic
Author Message
seans
Antenna Booster Novice
Posts: 3

Service Provider:
Cingular
Reply with quote Report post to Moderator
Wed Jun 08, 2005 7:16 pm 
Hello-
Seems like I'm having the same problem hundreds of others have had, so please forgive the post, but I haven't found this specific question posted.

I am using Cingular GSM in Arkansas. I purchased a Motorola MPX220 on eBay. The screen on this phone shows the AT&T logo.

When I insert my SIM card, I get the PUK message, asking for an unblock code and PIN and PIN confirmation.

I called Cingular. They said that my SIM is for their "blue" side of the Cingular GSM network and that this phone is for their "orange" side of the network. They said that while I might be able to find someone who could unlock the phone, it would fry my SIM card in a matter of a few days because they're just not compatible.

My questions:
1) Does she know what she's talking about?
2) How do I prevent this in the future? I really want the MPX220 phone, but Cingular isn't selling it. eBay is really the only option. If someone is selling an "unlockeD" version, would that work, or would it be dependent on this "orange" or "blue" network compatability?

I really appreciate any help you might have....
Advertisement
 

BigRUSS
Flashing Antenna Designer
Posts: 2124

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
Reply with quote Report post to Moderator
Wed Jun 08, 2005 7:24 pm 
the phone you have is registered to ATT/CINGULAR Blue your accout is registered with cingular, its like your putting AA batteries in a device thant needs AAA just wont work, now you can google "Unlock MPX220" and probbaly find hte ulock code, but then youll have to get the wap settings for cing, most likely can go to moto's web page and they will send it ota, dont call cing or moto for either the unlock or wap settings because neiter company condones the use of an unlocked phone
seans
Antenna Booster Novice
Posts: 3

Service Provider:
Cingular
Reply with quote Report post to Moderator
Wed Jun 08, 2005 7:29 pm 
I don't mind doing the leg work on changing the settings -- but is there a potential harm to my SIM card as the Cingular rep explained?

BigRUSS
Flashing Antenna Designer
Posts: 2124

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
Reply with quote Report post to Moderator
Wed Jun 08, 2005 7:59 pm 
when useing an unlocked phone your pretty much gambleing with reception, data and over all service, becaue, the phone was made and programed to work with 1 provider and your pretty much changing the programing

Celtic Dragon
Faceplate Artist
Posts: 252

Phone Model:
SE w610i/BJ II

Service Provider:
Cingular/AT&T
Reply with quote Report post to Moderator
Wed Jun 08, 2005 10:30 pm 
your SIM itself will be ok. like Russ said though, it will be a different story if it'll work the way you want it to.
seans
Antenna Booster Novice
Posts: 3

Service Provider:
Cingular
Reply with quote Report post to Moderator
Wed Jun 08, 2005 10:56 pm 
So... is it safe to by an "UNLOCKED" GSM phone from eBay or will I run into the same situation with Cingular's "blue/orange" network designations?

elmo01
Moderator
Posts: 2198

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Thu Jun 09, 2005 8:25 am 
seans wrote:
So... is it safe to by an "UNLOCKED" GSM phone from eBay or will I run into the same situation with Cingular's "blue/orange" network designations?


the only stumbling block *may* be the data side of things...some phones from other providers cant connect on the data side (look at the posts for the a630 in the motorola forum)..the voice side should work fine as long as the device (phone) is unlocked... PUK code errors can be reset easily... just dont start guessing at it... if you enter in a wrong PUK too may times it *WILL* fry the sim...if you have the enter PUK code on the scren call customer care (orange or blue as applicable) and you dont have to get into a long story about how its an unlocked phone... just say that your phone reads enter PUK code...

the error is not in the phone... the registration of the sim card didnt pass security... they will give you the override to cure the issue... this does not unlock the sim but clears the fault so you can make calls
Reply to topic
Page 1 of 1

Similar Topics


 Topic   Posts 
No new posts Transfer songs to LG Chocolate VX8550 problem 6
No new posts Sony Ericsson K750i data cable problem 13
No new posts Long term text problem any advice? 8
No new posts T-Mobile multiple exchange problem 6
No new posts CSR challenge - Web connection problem 6
No new posts AT&T unregistered SIM problem 22
No new posts Nokia 6030 no Java apps? - Unicel problem? 8
No new posts T-Mobile Insert SIM problem? 6
No new posts Unlocked Apple iPhone reception problem with T-Mobile 10
No new posts LG CU720 reception problem, defective phone? 7


New AT&T Cell Phones


LG Incite (CT810)Samsung A777Samsung Eternity (A867)Samsung Epix (I907)LG CP150
LG Incite (CT810) Samsung A777 Samsung Eternity (A867) Samsung Epix (I907) LG CP150
More AT&T Phones >


Home > Cell Phone Forums > Carriers Talk > AT&T Talk > Another puk problem. Anyone please assist?


Find Free Phones
Free Cell Phones Free Cell Phones
Free Camera Phones Free Camera Phones
Free Smartphones Free Smartphones

Carriers Talk

AT&T Talk (Cingular) AT&T Talk (Cingular)
Sprint Nextel Talk Sprint Nextel Talk
T-Mobile Talk T-Mobile Talk
Verizon Wireless Talk Verizon Wireless Talk
CSR Talk CSR Talk

Manufacturers Talk

Apple Talk Apple Talk
LG Talk LG Talk
Motorola Talk Motorola Talk
Nokia Talk Nokia Talk
Samsung Talk Samsung Talk
Sony Ericsson Talk Sony Ericsson Talk
Smartphone / PDA Talk Smartphone / PDA Talk

Mobiledia Community

The Lounge The Lounge
News Headlines News Headlines
The Rules The Rules
Meet the Team Meet the Team
Forum Archive Forum Archive


Google
Web Mobiledia.com

©2002-2008 Mobiledia Corp. A Cell Phone Resource Site. All Rights Reserved. Terms of Use | Privacy Policy