| Author |
Message |
Ness
Posts: 21
Phone Model:
V551
Service Provider:
Cingular |
 
Thu Jun 16, 2005 10:12 am |
Hey eveyone, Ive been busy so this is my glorius return...
I work at a cell store in NY and we have been getting DOZENS of cingular handsets returned to us because of quality problems. V180's V220's V551's Nokia 6010's 3120's Almost every Cingular handset has had some sort of problem. For customers, we take them through the XBM process and you have to wait AT LEAST 15 mins just to get ahold of a CSR in that dept. When we first started selling Cingular, they told us that each handset model was tested for 400 hours before they added it to their lineup, this seems to me to be a LIE! - Anyone else here have the same problem?
|
 |
Advertisement
|
|
|
|
|
BigRUSS
Posts: 2124
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Thu Jun 16, 2005 4:37 pm |
|
they test the proto type, but when they start mas production thats when the flaws apear
|
|
Frost
Posts: 175
Phone Model:
S710a (old fones:V3,V551,V
400,E715)
Service Provider:
Cingular |
Thu Jun 16, 2005 5:18 pm |
|
acually, here locally we have had a lot of returns for bad quality as well......hmmmmmm
|
|
TexasCSR
Posts: 327
Phone Model:
V600, V551, Nokia 6820
Service Provider:
AT&T/Cingular/T
mobile |
Thu Jun 16, 2005 10:29 pm |
| Frost wrote: | | acually, here locally we have had a lot of returns for bad quality as well......hmmmmmm |
It's a conspiracy.
|
|
BigRUSS
Posts: 2124
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Fri Jun 17, 2005 6:01 pm |
i personaly spit in ever v180 that goes down the line 
|
|
Frost
Posts: 175
Phone Model:
S710a (old fones:V3,V551,V
400,E715)
Service Provider:
Cingular |
Fri Jun 17, 2005 6:06 pm |
| TexasCSR wrote: | | Frost wrote: | | acually, here locally we have had a lot of returns for bad quality as well......hmmmmmm |
It's a conspiracy. |
......
o.O
.....
no....
But it could be a problem with our network not the phones.
|
|
Samsung
Posts: 3141
Phone Model:
Motorola RAZR2 V8 |
Sat Jun 18, 2005 4:39 am |
|
V180's have known issues for both dropped calls and poor service, depending on the S/W version the phone gets dropped calls unless you power cycle everyday (which you should anyways I guess lol) or you get poor service if you have your finger on the antenna while on call (pointer finger on the antenna for more stability). Agreed though phone isnt that great but its entry level Motorola for Cingular/T-Mobile.
|
|
Ness
Posts: 21
Phone Model:
V551
Service Provider:
Cingular |
Thu Jun 23, 2005 12:29 pm |
|
No, its not the reception - That is a separate concern, I am talking about, stuck keys, blown earpieces, faulty screens, non-stop battery drain - All concerning the quality of the phone. One week a month or so ago we replaced 9 V180's each with a different un-fixable problems. I am glad to see that the V180 is being spit on, because it was the worst phone I have ever dealt with.
|
|
Samsung
Posts: 3141
Phone Model:
Motorola RAZR2 V8 |
Thu Jun 23, 2005 12:35 pm |
Well call motorola lol has nothing to do with cingular.
P.S. I have had about 7 phones and NEVER had a problem with any of them, maybe the ship the good phones to Canada lol.
|
|
skunkwork
Posts: 3
Phone Model:
Nokia 6230, Motorola V551, Blackbery 7280 v4.0
Service Provider:
Cingular |
Sun Jun 26, 2005 5:43 pm |
|
Yeah the v180's are a problem phone...I work in a cell store...and that's the one I see most returned...and its brother the v220.
|
