| Author |
Message |
sidekick_33
Posts: 10
Phone Model:
Sidekick 2 and Motorola V180
Service Provider:
T-Mobile |
 
Tue Jun 28, 2005 9:26 am |
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Just wanted to share with all the T-Mobile users out there...I was away for a week and I come back to No Service in my area. None, what so ever. I gave T-Mobile a call and they explained to me the Tower closest to my home was down, was a rare problem, and that they were working around the clock to resolve the issue. I got home on Saturday, but the tower had been down since Thursday. Finally, this Monday, around 5:00PM, the tower was up and running. I just wanted to know, how could this have happened...do towers just randomly stop working? Also, when i drove by the tower, I didnt see someone working on the tower, or in the little fenced in part where the computers are, but on a small electrical box a little further down the street...why is that?
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sidekick_33
Posts: 10
Phone Model:
Sidekick 2 and Motorola V180
Service Provider:
T-Mobile |
Thu Jun 30, 2005 8:13 pm |
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can somebody please post to this topic? I am in desperate need of help and concern...thank you.
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darinml
Posts: 1 |
Thu Jun 30, 2005 10:49 pm |
| sidekick_33 wrote: | | Just wanted to share with all the T-Mobile users out there...I was away for a week and I come back to No Service in my area. None, what so ever. I gave T-Mobile a call and they explained to me the Tower closest to my home was down, was a rare problem, and that they were working around the clock to resolve the issue. I got home on Saturday, but the tower had been down since Thursday. Finally, this Monday, around 5:00PM, the tower was up and running. I just wanted to know, how could this have happened...do towers just randomly stop working? Also, when i drove by the tower, I didnt see someone working on the tower, or in the little fenced in part where the computers are, but on a small electrical box a little further down the street...why is that? |
I've had this problem about 4 times since I got T-mobile (Sept. 04). Not only will the tower closest to me be down, all the others in my area usually are too. There really aren't too many T-mobile people in my area, so when it goes out I have to call to get it working again. They always offer me a 5 dollar credit or 50 free minutes over 3 months but I really don't care about that, I just want it to work, lol. Hopefully it wont happen again, I'm keeping my fingers crossed.
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locust43
Posts: 89
Phone Model:
NEXTEL i880, LG CU400 3G
Service Provider:
NEXTEL iDEN, AT&T Mobility |
Fri Jul 01, 2005 12:37 am |
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They are probaly having electrical problems, thats why they were working on the electrical box
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lester83
Posts: 59
Phone Model:
Motorola V551
Service Provider:
Cingular |
Fri Jul 15, 2005 1:00 am |
Has your compter ever crashed?
Of course towers can just randomly stop working, everything else is this world can too, why would cell towers be any different?
And it might make some more sense about why they werent climbing up the tower after a quick overview of how the network works.
The tower (lowercase = big pole in the air) requires a transmiter to send out radio signals that are picked up by the phones, and then the phones send signals back to the reciever in the tower.
The Tower (uppercase = entire system) also has many computer and electronic aspects to it, most of which are actually not part of the physical "tower" structure, but housed next to it.
There are the home and visitor location registries. Thse are the databases of all the cell phones connected to the network on that particular Tower. The HLR keeps a list of all the users whos account "lives" there, and the VLR is what allows people to roam outside of their home area.
There is also the Switch. This is what connects the landline telephone service to the tower. The Switch also routes the calls appropriately, and basically controlls how the entire system is run.
There are other aspects of the network, but those are the most important and simpliest ones to remember. Neither the HLR/VLR or the Switch are housed up in the air. Neither actually communicate directly with the cell phones like the transmitter/reciever would, but if any one of the 3 get mess up, the entire Tower is useless.
Thats a quick, simple way of explaining why the guys were on the ground - the problem probably had nothing to do with the antennas on the top of the tower structure.
Hope this helps other people too.
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ezfindit
Posts: 2 |
Wed Oct 04, 2006 3:16 am |
Same problem with 2 T-Mobile towers being "down" in my area. The service problems began on the morning of 9/29/2006 and 6 days later, still no service or 1-2 bar weak signals that go away in 5 seconds at my house. I have continued to call Customer Service and they cannot give me any updates or estimates when this will be resolved. Just going insane!! 
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