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Home > Cell Phone Forums > Carriers Talk > T-Mobile Talk > Rebate problems

Rebate problems

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T-mobilerebate
Antenna Booster Novice
Posts: 6
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Tue Jul 12, 2005 8:21 pm 
Anyone Ever have problems getting theri T-mobile rebates? and Whats with The US of A and rebates?
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Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Wed Jul 13, 2005 3:39 am 
Thats why they have a rebate department.
T-mobilerebate
Antenna Booster Novice
Posts: 6
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Wed Jul 13, 2005 9:59 pm 
Darn I was just asking probing quetions to see if anyone had rebate problems..i work at teh rebate centre.

mort
Radiation Shield Addict
Posts: 50

Phone Model:
Nokia 3120

Service Provider:
Cingular
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Wed Jul 13, 2005 11:36 pm 
I had a rebate for a Blackberry 7100t. Had no problems at all.

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
Reply with quote Report post to Moderator
Thu Jul 14, 2005 3:17 am 
T-mobilerebate wrote:
Darn I was just asking probing quetions to see if anyone had rebate problems..i work at teh rebate centre.


Way to be proactive lol icon_wink.gif
T-mobilerebate
Antenna Booster Novice
Posts: 6
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Thu Jul 14, 2005 12:28 pm 
I calcualted I screwed ppl out of 1500 dollar on my last shift at the t-mobile reabte centre.

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Thu Jul 14, 2005 3:01 pm 
explain....?
T-mobilerebate
Antenna Booster Novice
Posts: 6
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Sat Jul 16, 2005 6:53 am 
I'd be gald to explain. I Take over 100 calls a day for ppl who recieve letter from T-mobile that say they are denied for one reason or another, and When we repors it a fwe of my calls are human errors, I.e I typed in their phone number wrong into the system, or the system is rejected thier order and will reject it over and over and my reproccessing of the rebate is just gonna fail.

Alot of time people just give us incorrect information and the call is to frustrating to figure out so I just proccess the information.

Did you also know that the rebate centre is in canada? and the keying in of the rebate inforamtion is done in india even though you send your information to Detroit.

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Sat Jul 16, 2005 7:05 am 
No I didnt know it was in Canada, I know that Asurion our insurance company has a call centre in Canada (east coast) which province is the rebate centre in?

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Sat Jul 16, 2005 7:07 am 
P.S. dont feel too bad, alot of those people call and complain to Customer care and get credit lol.
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