| Author |
Message |
maxrss
Posts: 3
Service Provider:
Cingular |
 
Tue Jul 19, 2005 11:19 am |
My V3 (razr) was stolen. Looking for some options. Here is the situation:
By coincidence, my V3 had run out of juice just before it was stolen (very weird).
9 calls were made to voicemail (?I have no idea why?) after my V3 was stolen and before I was advised by cingular to cancel all service (total 9 mins used). I have to assume that those calls were made from another device since my cell was outa juice. Cingular has said that they cannot track what device IMEI the calls from my SIM were made from. I find this very hard to believe.
Cingular claim that they can do nothing but register my V3 IEMI as stolen / lost. There is no tracking / blocking options available. Again, hard to believe.
I had only locked my phone using the 4 digit unlock code. I don't think I had changed the security code from the default which is plastered all over the user manual, therefore the phone will be fully functional to anyone who can look up the cingular website - an all my highly confidential info on the phone is available. I wish the cingular rep that sold me the phone had warned me of the uselessness of the 4 digit unlock code, and the importance of the security code. Seeing how knowledgeable everyone I have talked to at cingular seems to be about their service and products, it does not surprise me that this was not mentioned.
I have reactivated my SIM with limited calling options (ie no international calls), so I can call my number for a few hours and try get someone. Sounds useless, but is my last ditch attempt.
Cingular did credit me back the 9 minutes that were used after my phone was stolen (they told me this 3 times!), which I am eternally grateful for since I only have about 2000 anytime minutes and unlimited nights and w/e on my account (wtf, how stupid can their customer service people be!).
My question is: does anyone have any advice / experience that may recover / track a phone?
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Username
Posts: 24
Phone Model:
Nokia 6230, Motorola v220, v551
Service Provider:
Cingular |
Thu Jul 21, 2005 11:36 pm |
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even if you used the security code there is software that can reset it. im afraid that there isnt really any way to track down you phone.
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maxrss
Posts: 3
Service Provider:
Cingular |
Tue Jul 26, 2005 6:40 pm |
I am not worried about the cell being reset. I am worried about confidential information that is on my cell. Anyways, have to deal with that now. Quick follow up question.
I reactivated my phone so I could attempt to contact the person that has my cell. Almost immediately, my SIM started to record calls - all to the same number - the cingular vm number for boston. It seems a bit weird to me that someone would keep calling voicemail...anyone experienced anything like this? Below is the record of all the calls that were made.
07/21 12:28 PM DOMESTIC 401-580-0680 DT 1.0
07/21 09:40 AM DOMESTIC 401-580-0680 DT 1.0
07/21 09:38 AM DOMESTIC 401-580-0680 DT 1.0
07/20 08:25 PM DOMESTIC 401-580-0680 DT 1.0
07/20 02:42 PM DOMESTIC 401-580-0680 DT 1.0
07/20 01:35 PM DOMESTIC 401-580-0680 DT 1.0
07/20 01:25 PM DOMESTIC 401-580-0680 DT 1.0
07/20 12:15 PM DOMESTIC 401-580-0680 DT 1.0
07/20 12:05 PM DOMESTIC 401-580-0680 DT 2.0
07/20 12:05 PM DOMESTIC 401-580-0680 DT 1.0
07/20 12:04 PM DOMESTIC 401-580-0680 DT 1.0
07/20 11:51 AM DOMESTIC 401-580-0680 DT 1.0
07/20 11:51 AM DOMESTIC 401-580-0680 DT 1.0
07/20 11:12 AM DOMESTIC 401-580-0680 DT 1.0
07/20 10:58 AM DOMESTIC 401-580-0680 DT 1.0
07/20 10:56 AM DOMESTIC 401-580-0680 DT 1.0
07/20 10:55 AM DOMESTIC 401-580-0680 DT 1.0
07/20 10:48 AM DOMESTIC 401-580-0680 DT 1.0
07/20 10:26 AM DOMESTIC 401-580-0680 DT 1.0
07/20 07:56 AM DOMESTIC 401-580-0680 DT 1.0
07/19 11:56 PM DOMESTIC 401-580-0680 NW 1.0
07/19 11:55 PM DOMESTIC 401-580-0680 NW 1.0
07/19 11:55 PM DOMESTIC 401-580-0680 NW 1.0
07/19 11:16 PM DOMESTIC 401-580-0680 NW 1.0
07/19 09:51 PM DOMESTIC 401-580-0680 NW 1.0
07/19 09:13 PM DOMESTIC 401-580-0680 NW 1.0
07/19 08:26 PM DOMESTIC 401-580-0680 DT 1.0
07/19 05:49 PM DOMESTIC 401-580-0680 DT 1.0
07/19 05:31 PM DOMESTIC 401-580-0680 DT 1.0
07/19 05:10 PM DOMESTIC 401-580-0680 DT 1.0
07/19 03:31 PM DOMESTIC 401-580-0680 DT 1.0
07/19 03:06 PM DOMESTIC 401-580-0680 DT 1.0
07/19 02:23 PM DOMESTIC 401-580-0680 DT 1.0
07/19 01:48 PM DOMESTIC 401-580-0680 DT 1.0
07/19 01:15 PM DOMESTIC 401-580-0680 DT 1.0
07/19 01:04 PM DOMESTIC 401-580-0680 DT 1.0
07/19 12:43 PM DOMESTIC 401-580-0680 DT 1.0
07/19 12:14 PM DOMESTIC 401-580-0680 DT 1.0
07/19 11:53 AM DOMESTIC 401-580-0680 DT 1.0
07/19 11:40 AM DOMESTIC 401-580-0680 DT 1.0
07/19 11:35 AM DOMESTIC 401-580-0680 DT 1.0
07/19 11:30 AM DOMESTIC 401-580-0680 DT 1.0
07/19 11:11 AM DOMESTIC 401-580-0680 DT 1.0
07/19 10:59 AM DOMESTIC 401-580-0680 DT 1.0
07/19 10:57 AM DOMESTIC 401-580-0680 DT 1.0
07/19 10:54 AM DOMESTIC 401-580-0680 DT 1.0
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Username
Posts: 24
Phone Model:
Nokia 6230, Motorola v220, v551
Service Provider:
Cingular |
Tue Jul 26, 2005 6:43 pm |
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actually i ment reset the secuity code.. not the phone
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Jul 26, 2005 8:21 pm |
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what do you think cing has some magical gps tracking system for all the phones???? heres a news flash cing doenst make the phones they just sell em. if you dont want you 500 dollar phone stolen dont leave it laying around
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maxrss
Posts: 3
Service Provider:
Cingular |
Fri Jul 29, 2005 1:49 pm |
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Cingular can tell what IMEI a call is being made from, then track the IMEI to the owner. No GPS is necessary and nothing to do with who manufactures the phone. Thanks for your wisdom regarding 'laying' my phone around...you f***ing ret@rd.
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Samsung
Posts: 3141
Phone Model:
Motorola RAZR2 V8 |
Fri Jul 29, 2005 2:06 pm |
Play nice children 
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Username
Posts: 24
Phone Model:
Nokia 6230, Motorola v220, v551
Service Provider:
Cingular |
Fri Jul 29, 2005 2:40 pm |
| Quote: | | Cingular can tell what IMEI a call is being made from, then track the IMEI to the owner. |
cingular wont know who has your phone or where it is exactly.. they can get an area as far as when the person calls, cingular can track the nearest cell site. its going to be pretty damn hard to find out who has your phone though.. there are ways of changing the imei number such.. if the person that has your phone knows what he is doing.. its going to be impossible to find your phone. i hate to say it but cingular wont really try to recover your phone.. im sure it would feel a lot better finding out who has your phone so you can get it back and beat the crap out of them but its probably not going to happen. good luck in finding the phone but i just dont kno what you can really do to find exactly who has your phone.
just wondering.. do you have insurance on the phone?
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Fri Jul 29, 2005 6:25 pm |
youll also have to get a subpoena to get all that done
Last edited by BigRUSS on Fri Jul 29, 2005 9:47 pm, edited 1 time in total |
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TexasCSR
Posts: 327
Phone Model:
V600, V551, Nokia 6820
Service Provider:
AT&T/Cingular/T
mobile |
Fri Jul 29, 2005 9:45 pm |
Hooked on phonics works for Russ.
And Russ works for Cingular. =-o
Edit:
Haha. Russ edited his post after I burned him on spelling.
subpoena - A legal document requesting specific information. When asked for account or phone record information, carriers must adhere to strict procedures to protect customer privacy and to protect themselves from legal consequences.
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